Question about SanDisk Sansa e200 MP3 Player

1 Answer

Help! my sansa is randomly shutting down!

Ok, so I'll be playing a song and after that song ends it will just shut down. Also it won't play some songs even though they're in the same format as the ones that do play. After shutting down it won't turn back on. Its fully charged and I've never dropped it! Please help me. I have no idea how to fix it.

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  • Master
  • 8,596 Answers

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on May 26, 2008

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6 Suggested Answers

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Posted on Jan 02, 2017

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N1ght1me
  • 4 Answers

SOURCE: how to get songs

You have to sync it, I know i had the same problem!
When you conect it, you should have a screen saying what action to take go to sync.
You have to put your songs in there then sync

Posted on Jan 11, 2008

  • 1 Answer

SOURCE: sansa e250 not working properly

for every song that comes as a bad track ...right clikc on songs and in properties go and add the artist ,title names and save it..now on no songs will give to bad track..worked that way on mine...

Posted on Feb 04, 2008

  • 758 Answers

SOURCE: sansa bad track

You have to make sure that the device is on MSC mode...then make sure your device is plug in to the computer..Then go to programs - accesories - windows explorer, find the SanDisk in my computer, go to media1.gif, music and delete them from there.
Either under sync pane in windows media player it will show your music when it's connected. just click the plus signs for what song you need to get rid of, right click and click delete.
Hope this helps
If you still not able to delete it let me know so I can have you try something else...
P.S.Please rate accordingly...
Thank You
Computerrep

Posted on Mar 21, 2008

Bubbabear64
  • 2794 Answers

SOURCE: wont let me listen to about 20 of my songs

I had this happen a few years ago. I spoke with Apple and they told me to make sure that the auto synch is turned off and that manual selection is enabled.

You may have to reload you songs back up into the Ipod. You should restore the Ipod back to factory settings first in case there is something corrupted in it.

Posted on Jan 01, 2009

ThaMp3Doctor
  • 8596 Answers

SOURCE: "No Song" displayed even though music has been loaded, many times

The songs ripped from CD are not in the right format. In Windows Media Player, highlight the Rip tab, click the black arrow under the Rip tab, select Rip Options --> Format --> Mp3. Now, re-rip the songs. Before you transfer these tracks to the player, make sure you delete the tracks that are on the mp3 player now, or else Windows Media Player wil ltell you that the tracks are already there. Now, transfer the newly-ripped Mp3 tracks to your Sansa. Should be good to go.

-Tha Mp3 Doctor

Posted on Jan 10, 2009

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Related Questions:

1 Answer

How do I get my songs to be on shuffle? I go into (Random All) and I push the button in but the songs still play by the artist alphabetically


Hi, In the Playback mode on your Sansa player, press Submenu.

Scroll down to and select Shuffle.

Select Off or On.

Tips & Warnings

Depending on the number of songs you wish to play, be sure you have a play list set.


Hope it helped.

Have a nice day.

Feb 23, 2011 | Audio Players & Recorders

1 Answer

Two problems 1)My sansa clip shut down on its own and when I turned it back on all files were erased. When plugged into the computer the media player still showed 3/4 of the memory still used on the clip...


Its not usles, you can delete the files while on the computer. After having in plugged in you can access it like a flash drive. Then you can open the music folder and delete as you will. Depending on what kind of files you have on it, its possible that i wont recognize the format of the file. I think though from what you've said that it did work, and then stopped playing songs that worked before. So I don't know what to do about that. I don't use the normal way of loading songs onto my Sansa clip MP# player though. I just dump all of my songs via direct transfer into the music folder in the player itself

Oct 04, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

Restarts when tried to play a song.


Most likely you have a Virus or have you droped ever since you got it? If neither then you have to get it repaird

Dec 17, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa shaker mp3 wont play songs


Make sure the songs are in the right file format first. I would only download songs that are in mp3 format for starters. If it is still not playing, follow the reset method that the manual suggests. If it is still not working, it may be defective. These "windowless" players are the most difficult to use, because there is no on-screen display to let you know what's going on.

-Tha Mp3 Doctor

Dec 07, 2008 | SanDisk Sansa Shaker SDMX9N-512 MP3 Player

1 Answer

Random play of songs


it is normal - check the firmware upgrade to see if it iso ne of the issues that the firm upgrade resolves

Jun 19, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa shutting off during song


this is normal for this player - it goes to sleep fairly quickly - se p.35 of manual to see how to change frequency of shut off

Apr 18, 2008 | SanDisk Sansa e260 MP3 Player

10 Answers

My Sansa e250R, 2 gigs, froze. Help!


It seems like your E250R is experiencing a temporary system error due to a corrupted song, and needs to be reset. Try to "Soft Reset" your player, press and hold the "Menu" button until the LCD light and scroll wheel light turn off. Since the player was probably left on for more than 7 hours (as you indicated), you would need to re-charge the player before proceeding further. Charge it for at least 2-3 hours. Next, try to format the player to rid of any corruption then re-transfer the songs. If you have subscription songs, then I would suggest to delete the song you last played which caused the error. I hope this helps. There is another solution for the player, but for now this might actually resolve the issue. Let me know the results. :)

Apr 23, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Device keeps shutting off by itself and won't synch


Make sure the songs are in the right format. Napster is a real bear about disappearing songs - try another music svc.

Oct 11, 2006 | SanDisk Sansa e270 MP3 Player

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