Question about Dell A940 All-In-One InkJet Printer

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Black boxes appearing

I am having black boxes appear throughout all documents, of varying sizes. I reinstalled the printer, no results. I installed a different dell A940 printer and the same thing is happening. What's the problem?

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  • 102 Answers

Have you tried to clean your print heads?

Posted on Aug 08, 2007

  • Mark Rogers Aug 08, 2007

    If that doesn't work, you probably need to replace your printer cartridges.

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My samsung scx 4521f will scan documents that appear in half and are black on the other half how do I service it


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The problem is due to fault in scanner cable (flat silver color cable ,visible under the platen glass, it has to be replaced.
You need technicians help along with the cable.
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All areas outside of the document will be black only. I don't know how you were getting white background.
If you want white background around your scanned image, a) stick the check (in this example) onto a white paper and scan the whole sheet. Ensure double detection is off. b) You can also do this in software, by cropping a larger area outside the scanned image.

There are many options to view the scanned image like Actual size or Fit or Fit vertically or Fit width. The same image will appear different in each case.

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Have previously used scan feature on the psc 1510 with no problems. Now when I scan a half page document I get a file size of 8 to 10 MB depending on resolution (200 or 300). I have tried pdf, jpg, etc...


kindly reinstall the the scanner software.Kindly install the scanner software for printer..You just re install the driver software cd it will automatically install the missing components

Have a nice day and do not forget to rate please...!

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Printer is not scan but some problem she has. Error in scannor Turn off scannor and follow instructions ni manual. Scannor drive will closed. Code : 61,213,0 I want to new setup Canon PIXMA MP160...


  1. Select 'Program' (for Windows 2000/Me/98), or 'All Programs' (for Windows XP) from the Start menu.

  2. Select the name of the printer model to remove and select 'Uninstall.'

    05sj00014_01_en.jpg

  3. When the MP Drivers Uninstaller window is displayed, click 'Perform.'

    05sj00014_02_en.jpg

  4. When the confirmation window is displayed, click 'Yes.'

  5. When the Uninstallation Complete window is displayed, click 'Complete.'

    05sj00014_03_en.jpg

  6. Reinstall the drivers.

Reinstall the Drivers
Note:
  • The MP drivers can be installed using Easy Install or Custom Install.
    Easy Install automatically installs the software which is in the CD-ROM.
    This method is recommended for first-time users.
    Custom Install allows you to select the software programs from MP Drivers, Application Software, and On-screen Manual.
  • Login as a user with Administrator privileges to install on WindowsXP/2000.
  • Close any antivirus software that may be running prior to installing the drivers.
  1. Turn off the printer and disconnect the cable connecting the computer and the printer.

  2. Insert CD-ROM in the computer. (The CD-ROM will start automatically and the following window will be displayed on the screen.)
    1. If setup does not start automatically, click 'Start' and then 'Run'.
    2. At the Run window, type x:\msetup4.exe (where x is your computer's CD drive) in Open box and then click 'OK'.

  3. At the main installation window, click 'Easy Install' or 'Custom Install'.

    05sj00016_01_en.jpg

    When selecting Easy Install:

    (A) Click 'Easy Install'.

    (B) Click 'Install' in the following window.

    05sj00016_02_en.jpg

    * Display varies according to the printer model.


    When selecting Custom Install:

    (A) Click 'Custom Install'.

    (B) When the following window is displayed, click 'MP Drivers' and the application software to be installed, and then click 'Next'.

    05sj00016_03_en.jpg

    * Display varies according to the printer model.

  4. When the License Agreement window is displayed, read the content carefully and click 'Yes'.

  5. The installation will start.
    Messages may be displayed during the installation of the application software.
    Follow the instructions on the window and continue the installation.

  6. When the Printer Connection window appears, connect the printer to the computer and power on the printer.

    Note: If the installation cannot proceed even after 2 minutes, stop the installation by following the procedures below and start from the beginning again.

    1) Click 'Cancel' at the Printer Connection window then click 'Start Over' at the Installation Failure window.

    2) At the window to install the driver / applications appears, click 'Back' then click 'Exit'.

    3) Restart the computer.

    4) Install the printer driver again.

  7. For Windows XP, at the Welcome to the Found New Hardware Wizard dialog box, confirm Install the software automatically (Recommended) is selected, then click 'Next'.

    Note: The Welcome to the Found New Hardware Wizard dialog box may be behind the Printer Connection window.
    In this case, click 'Found New Hardware Wizard' button on the task bar to display the window.

  8. After the files are copied automatically and the dialog box Completing Found New Hardware Wizard window appears, click 'Finish'.

  9. If the Welcome to the Found New Hardware Wizard dialog box appears again, click 'Finish' again.

  10. At the Print Head Alignment window, click 'Execute'.

    Note:
    * The Execute button may not appear for all models. In that case, skip to step 13.
    * The Print Head Alignment can also be done after the installation of the printer driver.


  11. When the Start Print Head Alignment window appears, load one sheet of A4 or letter size plain paper in the sheet feeder and click 'Print Head Alignment'.

  12. At the Do not start another operation until current one has finished dialog box, click 'OK'.

  13. When the pattern is printed, click 'Next' at the Print Head Alignment dialog box.

  14. At the Installation Results dialog box, check the content then click 'Next'.

  15. At the Installation completed successfully dialog box, click 'Exit'.

    Note: When the Restart button appears, confirm that Restart the system now (recommended) is checked then click 'Restart'.

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Hp officejet pro won't print pdf files


In order to print PDF file format grab CutePDF.
  • Visit cutepdf.com . Click "Free Download." A box will appear asking, "Do you want to run or save this file?" Answer with "Save." The download will begin. Download Ghostscript (see link in Resources). Look for "You Can Get the Free GPL Ghostscript 8.15 Here" sentence and click "Here." This download is required for the CutePDF program. Save the GPL Ghostscript file to your desktop.
  • Double click the "CuteWriter" icon on your desktop once your downloads are complete. Click "Next" on the Setup - CutePDF Writer screen. Click "I Accept the Agreement" on the License Agreement screen. Click "Install." The CutePDF setup will run. Click "No" to the CutePDF Writer Setup box that appears next that asks "Would You Like to Download the Converter?" You have already downloaded the converter. Once the setup is complete, a Readme.htm file will appear in your Internet browser. Read this file or print it.
  • Double click the "Converter" icon on your desktop (it will have a black "G" as its icon). Click "Setup" on the right side of the WinZip Self-Extractor converter.exe box. Another box will appear and then disappear. The setup is complete, and CutePDF is ready for use. CutePDF installs itself as a printer, and this allows any Windows program to create a PDF.
  • Open any Windows application like Microsoft Word or Excel. Open any document you would like to convert to a PDF file.


  • Click File > Print. Select "CutePDF Writer" from the Name List in the printer box. Click "Properties." Choose your "Layout" and decided how you want your page to print. Click "Paper / Quality" and "Color."
  • Click Advanced > Page Size. Click "Print Quality" and change the DPI. The bigger the DPI, the larger the file size of the PDF will be. If you are creating a PDF to be emailed, choose 72 DPI or 144 DPI. If you are printing this PDF, choose 300 or 600 DPI. If sending the file to a commercial printer, choose 600 or 1,200 DPI. For most applications, just adjust the DPI setting and leave the other settings alone.

  • Click OK > OK > OK. A "Save As" box will appear. Enter a filename for your PDF file and select the directory you would like to save the file to. Click "Save." Your PDF is done.



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    Canon PIXMA MP190 'not responding'


    There are possible causes of this not responding status message you get. you will try out these option i have listed here and see which one resolves the problem. after each one, try to print from a file and from the web.
    1. Configure driver to correct printer port
    On the 'Ports' tab of 'Printer Properties' window, select the correct port for the printer driver.
    From the Windows desktop, open the printer's properties window.
    Click the Ports tab.
    Below 'Print to the following port(s)' section, select the port to which your printer is connected.
    Click 'Apply' to accept the changes.

    Click General tab and then click 'Print Test Page' to confirm the changes corrected the issue.
    2. Checking USB Connections
    You should disconnect and reconnect the USB cable at both ends to ensure there is a secure connection on the device side as well as the computer side. It may also be necessary to try a different USB port on the computer. Additionally, you may need to disconnect other USB devices, temporarily, in order to determine if a conflict exists.
    Disconnect one end of the cable and then reseat it ensuring the cable is firmly seated into the USB port. If the USB cable is plugged into a hub instead of directly into the computer, try connecting the USB cable directly into the computer.
    Repeat step one to reseat the cable on the other end.
    3. If there is still no communication, then it may be necessary to try a different USB cable or a different port on the computer.
    when you are through, restart the system.
    4. Uninstall and Reinstall the Driver
    If the MP Navigator or the MP drivers are no longer required, or if they are not installed correctly, uninstall them.
    Caution: Uninstalling means deleting software, such as MP drivers, from the computer. Once the software has been deleted the unit cannot be used through the computer until the software has been reinstalled.
    Note: Login as a user with Administrator privileges to uninstall . Turn off any programs running in the background, such as antivirus programs and firewalls before begining.
    Select 'Program' (for Windows 2000), or 'All Programs' (for Windows XP / Vista) from the Start menu.
    Select the name of the printer model to remove and select 'Uninstall.'
    When the MP Drivers Uninstaller window is displayed, click 'Perform.'
    When the confirmation window is displayed, click 'Yes.'
    When the Uninstallation Complete window is displayed, click 'Complete.'
    5. Reinstall the Drivers
    Note:
    The MP drivers can be installed using Easy Install or Custom Install.
    Easy Install automatically installs the software which is in the CD-ROM.
    This method is recommended if you are a first-time user.
    Custom Install allows you to select the software programs from MP Drivers, Application Software, and On-screen Manual.
    Login as a user with Administrator privileges to install on WindowsXP/Vista/2000.
    Close any antivirus software that may be running prior to installing the drivers.
    Turn off the printer and disconnect the cable connecting the computer and the printer.
    Insert CD-ROM in the computer. (The CD-ROM will start automatically and the following window will be displayed on the screen.)
    If the setup program does not start automatically, click 'Start' and go to 'My Computer', then double-click the CD-ROM icon.
    If you use Windows Vista, select 'Computer' from the Start menu, then double-click the icon of the CD-ROM.
    At the main installation window, click 'Easy Install' or 'Custom Install'.
    When selecting Easy Install:
    (A) Click 'Easy Install'.
    (B) Click 'Install' in the following window.

    * Display varies according to the printer model.
    When selecting Custom Install:
    (A) Click 'Custom Install'.
    (B) When the following window is displayed, click 'MP Drivers' and the application software to be installed, and then click 'Next'.
    * Display varies according to the printer model.
    When the License Agreement window is displayed, read the content carefully and click 'Yes'.
    The installation will start.
    Messages may be displayed during the installation of the application software.
    Follow the instructions on the window and continue the installation.

    When the Printer Connection window appears, connect the printer to the computer and power on the printer.
    Note: If the installation cannot proceed even after 2 minutes, stop the installation by following the procedures below and start from the beginning again.
    1) Click 'Cancel' at the Printer Connection window then click 'Start Over' at the Installation Failure window.
    2) At the window to install the driver / applications appears, click 'Back' then click 'Exit'.
    3) Restart the computer.
    4) Install the printer driver again.

    For Windows XP, at the Welcome to the Found New Hardware Wizard dialog box, confirm Install the software automatically (Recommended) is selected, then click 'Next'.
    Note: The Welcome to the Found New Hardware Wizard dialog box may be behind the Printer Connection window.
    In this case, click 'Found New Hardware Wizard' button on the task bar to display the window.

    After the files are copied automatically and the dialog box Completing Found New Hardware Wizard window appears, click 'Finish'.

    If the Welcome to the Found New Hardware Wizard dialog box appears again, click 'Finish' again.

    At the Print Head Alignment window, click 'Execute'.
    Note:
    * The Execute button may not appear for all models. In that case, skip to step 13.
    * The Print Head Alignment can also be done after the installation of the printer driver.

    When the Start Print Head Alignment window appears, load one sheet of A4 or letter size plain paper in the sheet feeder and click 'Print Head Alignment'.

    At the Do not start another operation until current one has finished dialog box, click 'OK'.

    When the pattern is printed, click 'Next' at the Print Head Alignment dialog box.

    At the Installation Results dialog box, check the content then click 'Next'.

    The installation of the MP drivers and application has completed. Proceed to the Canon user registration.

    If you want to register now, click 'Register'. If not, click 'Next'.
    Registration can be done after the MP drivers installation.

    Then, Inkjet Extended Survey Program will be launched. If you agree, click 'Agree'. If you do not agree, click 'Do not agree'.

    At the Installation completed successfully dialog box, click 'Exit'.

    Note: When the Restart button appears, confirm that Restart the system now (recommended) is checked then click 'Restart'.

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    Thanks

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    I called Epson Support...it's free.
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