I have a Dual XD7600 Head unit. I've had it for less than a year. My problem is when I press to open the face plate. The motorized face just opens and closes and opens and closes nonstop. I have to hold the face closed and press the open button again to keep it closed. I can put cds in and pull them out just fine. I just can't open the face plate to see the Display.
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You need to replace the ribbon cable that goes from location CN501 on the main board inside the unit to the face plate docking station. I have the had the same problem with mine for the last year and it finally broke. I just sent a quote request for the cable to dual.
unplug the reciver from the back of it and wait for 20 sec. and plug it back in, this should allow you to eject. now turn off your car and jush eject, when it opens to eject's push the release button on the back of the face like your removing it but instead force the face to completely go down, as far as it will go. now turn your car on and put a cd in and see if that works for ya.
If the cd's come in and out fine then it has something to do with key wire (red) . I try and always use and a adaptor harness when installing aftermarket decks. Make sure your wires are well inulated and not pinched when deck is "in its place".
1) With the unit off, press OPEN to allow the front panel to slide down.
2) Gently squeeze the release tab located on the bottom center underside and pull front panel down and away from unit to remove.
3) To install, insert left side first, then push right side to secure.
Hope this helps. If it does, please rate as "FixYa.
I'm assuming that you installed the head-unit new and that the faceplate did (at one time) previously slide down the way it was intended to work - is this assumption correct?
Is the molding around the head faceplate (mounting ring) damaged?
Are you sure you're not using the semi-permanent mounting configuration??
(see page 6 of the manual)
This particular unit has the option for a semi-permanent mounting of the face plate. If the two screws are inserted into the sides, it will lock the face plate in to the head unit (have you done that?) - if so, removing the screws will allow the face plate to be removed.
This is what the manual says: With the unit off, press OPEN to allow the front panel to slide down. Gently squeeze the release tab located on the bottom center underside and pull faceplate down and away from unit to remove. To install, insert left side faceplate first, then push right side to secure.
Can you pull the face out? If there is no sound at all coming from the head unit (besides the beep) there's a good chance the gear motor that controls the movement of the face is stuck or burnt. Now if there's a clicking sound, the gears may skipping which can be wear'n tear or misaligned gears. I wouldn't call you player done for though. I would take it out, inspect the motorized face machanism and post what you see.
i also have had this unit for over four years. the exact same thing just happened to me yesterday. i was thinking maybe it is the motor that opens the face. has anyone found an exact solution for this problem yet?