Question about Epson Perfection V500 Flatbed Scanner

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Epson V500 scanner will not scan film

It starts to scan and stops and the status light flashes red. my operating system is Windows VISTA

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You're problem is Vista, not the v500!

Posted on Jan 01, 2010

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Posted on Jan 02, 2017

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Fix Red Flashing Light on Epson V500 Photo Scanner


Try moving any excess film (if your strip is longer than the holder ie scanning medium format film cut too long to fit the holder) to the other end of the holder so it hangs out of the end where the controls are on the front of the scanner.

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Make sure Epson Scan and the Epson Creativity Suite are installed correctly. See the Start Here sheet for instructions.

  • Make sure your Windows system is set up for scanner events as follows.


  • Windows Vista:
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    Windows XP:
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    Windows 2000:
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  • In Mac OS X, make sure you did not install the scanner software in Classic mode.
  • Epson Perfection V500 Photo Scanner

    Sep 17, 2013 | Epson Perfection V500 Flatbed Scanner

    1 Answer

    Epson v500 flashing green light


    I have the exact same problem, sometimes it works and it starts warming up, but most of the time it just shows a green light and no response.

    May 17, 2012 | Epson Perfection V500 Flatbed Scanner

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    How to activate windows vista or to genuine


    Hi devilguy_adr,

    To activate Windows Vista, follow these steps:
    1. Click Start vistastartbutton.jpg, and then click Computer.
    2. Click System properties on the toolbar, and then click Click here to activate Windows now in the Windows activation area.
    3. Select the Windows Vista activation method that you want, and then follow the instructions.
    Verifying that Windows Vista is activated loadTOCNode(2, 'moreinformation'); To verify that your copy of Windows Vista is activated, follow these steps:
    1. Click Start vistastartbutton.jpg, and then click Computer.
    2. Click System properties on the toolbar, and view the Windows Vista activation status in the Windows activation area at the bottom of the System properties box.
    Note It may take several seconds for Windows Vista to retrieve your computer activation status.

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    I'm trying to install my new Epson Perfection V500 Photo Scanner. I followed the instructions. The software installed . When I turned on the switch a loud grinding noise occurred and t I get an...


    Its the lock mechanism under the lid , lift the top to the scan bed and look at the lower right hand side of the inside of the lid there is a grey swithch , move it to unlock! Voila , fixed.

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    I have an hp c4580 all in one printer. Previously all worked fine on windows vista. Now with new laptop hp pavilion windows 7, it will not scan from printer to pc, for example, I can not scan a photo. I...


    Check to make sure you have the correct driver for your operating syytem; are you running Windows 7 (32-bit) or Windows (64-bit)?

    Go to Start > Device and Printers > System Check under System type to confirm your operating system.

    If you do not have the correct driver you can download from here. Make sure you also download the three (3) Utility- Diagnostic Tools. These may be able to help resolve your problem if you do not already have them.

    Please note that HP has posted several alerts for this products concerning Windows 7. You should review; Resolving HP Solution Center Scan and Product Status Issues After Upgrading Windows Vista to Windows 7 and Scanned Files Disappear after Scanning with HP Solution Center

    If you feel you have the correct driver properly installed try running the Scan Diagnostic Tool. If you are unsure about the driver I would start there with an uninstall of the current driver and download of an updated driver for the installed operating system.

    If this does not resolve problems work through the advice provided in the on-line resources linked above.

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    you need to check for updated drivers from the manufacturer's website as the "old" drivers may not be completely compatible with windows 7.

    this often happens when changing operating system to a newer OS

    Jun 19, 2010 | Epson Perfection V500 Flatbed Scanner

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