Question about Whirlpool GC5SHEXN Side by Side Refrigerator

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Ice maker quit working

The silver bar in the ice maker that needs to be pushed down has stopped working. It stays in the same position and has much resistance when you try to push it down. It will not make ice unless it is pushed all the way down.

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  • Anonymous Mar 13, 2014

    Ice maker doesn't have a name on it so I don't know if it's an IceMagic. It has stopped working and makes a "ratchet" sound over and over again. I have tried putting the arm up for awhile and then down for awhile (awhile meaning some DAYS). I've tried pushing/pulling/jiggling. Is there something else I should try? If not, should I be able to replace it myself or do I need a professional?
    Thank you.
    Pam H.

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  • 159 Answers

Only thing to do with this problem is to replace the ice maker. there is nothing that can be replaced as a seperate part on the unit.

Posted on Aug 07, 2007

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Hi,
Here is a tip that I wrote about the reasons why ice makers do not work.

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heatman101


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1 Answer

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If your refrigerator has a wire bar that raises and lowers as ice cubes are ejected. Make sure the bar is not trapped or frozen in the down position. This will cause the ice maker to continuously make ice.
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So you likely have one of the following problems:
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