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Gateway zx6970 Problem booting up when new, sent back, now won't power up at all.

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  • Computers & ... Master
  • 33,272 Answers

If the computer was returned to you with a repair warranty you should notify Gateway. You may have to return the computer again to have the repairs repaired.

Posted on Apr 29, 2013

4 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

joecoolvette
  • 5660 Answers

SOURCE: My Gateway Essential 450 won't turn back on

This is where you can buy a new ATX power on switch,

http://www.axiontech.com/prdt.php?item=78201

The Power On switch is located inside the plastic Power On button assembly.

Age plus the heat developed inside the computer, have made the plastic of the Power On button assembly, brittle.

I suggest removing the Power On button assembly from the Front Panel.

(And disconnect the Power On switch cable from the motherboard.
BEFORE you do I suggest you make a drawing, and possibly some notes, as to where that cable's wires plug into the motherboard)

Computer unplugged from power, follow Anti-Static Precautions.

I would suggest using a hairdryer set to low heat, and moving the nozzle slowly back, and forth at the plastic until it slightly softens.
(Or you can use a bowl of VERY warm water. The switch is no good now anyway)

Is the problem something else?
It's either a bad Power On switch, or a bad Power Supply.

(Provided you are sure the surge protector is getting power, AND you have ensured that THE receptacle in the surge protector that the computer is plugged into, has power.

I have had a few surge protectors where just THAT receptacle was bad. Surge protector power LED light was on. Monitor, printer, and router had power. Just ONE receptacle was bad)

There is a simple test to perform to see which component is bad Power On switch, or Power Supply.
IF you do not know how, and wish to, please state in a Comment.

Regards,
joecoolvette

Posted on Jun 16, 2011

  • 139 Answers

SOURCE: Gateway GM5442 PC Desktop Won't Boot!

3 BEEPS -RAM

Guest Posts: n/a 01-24-2005 We had a power failure in the office this weekend. All the systems are back
up and running fine, except for the receptionists. It's a Gateway
Professional Series. P4 1.3 Ghz. It is giving me three beeps. No boot up
screen and no video source (monitor light stays yellow instead of turning
green). I looked up the beep code and it says three beeps means the ram
needs reseated. Which I have done several times. Also, I have just put in
one stick in difference seats. I have also reseated all the cards at least
three times. I have switched the jumper to try to boot into setup mode.
Nothing there either. Popped out the cmos battery and put it back in. No
good either.

Has all the ram been fried? The fan on the cpu is still spinning. The cd-rom
ejects. I can't hear the hard drive spinning. I guess I can swap the hard
drive for a different one.

Anything I'm missing? YEP
http://support.gateway.com/s/MOTHERBD/INTEL/m00262/beepcode.shtml

Posted on Apr 06, 2012

SD Tech
  • 14553 Answers

SOURCE: Gateway GM5472 won't boot no power

No power and won't boot suggest a power supply problem in the tower--it is listed as a desktop unit.

What is common on a lot of units (computer towers, TV sets, you name it) is the stand by power supply which is on 7/24 fails.

The most common reason is filter caps dry out because cheap ones and ones rated too low a voltage are used.

The beauty of this is if the power supply is removed and opened you will be able to SEE the bad ones.

I will attach a photo of bad caps--tops which should be perfectly flat are puffed up from a little to a lot and or brown material is seen at top and bottom of the cap.

I have fixed many towers (desktop units) and other equipment with this problem---most of them at first had to be turned on a few times to get them to come on--it gradually gets worse until it will not make it on.

If bad caps are found you can usually buy a replacement supply at a reasonable price or replace the puffed up caps (seen as many as 8 bad in one computer tower).

This answer is based on the information you provided in your question and the answer from personal experience.

SD TECH



4_25_2012_5_11_26_pm.jpg the two larger ones are bad for sure.

Posted on Apr 25, 2012

Testimonial: "Thank you so much for the response. I thought the power supply but didn't know how to check it other then just replace it."

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3 BEEPS -RAM

Guest Posts: n/a 01-24-2005 We had a power failure in the office this weekend. All the systems are back
up and running fine, except for the receptionists. It's a Gateway
Professional Series. P4 1.3 Ghz. It is giving me three beeps. No boot up
screen and no video source (monitor light stays yellow instead of turning
green). I looked up the beep code and it says three beeps means the ram
needs reseated. Which I have done several times. Also, I have just put in
one stick in difference seats. I have also reseated all the cards at least
three times. I have switched the jumper to try to boot into setup mode.
Nothing there either. Popped out the cmos battery and put it back in. No
good either.

Has all the ram been fried? The fan on the cpu is still spinning. The cd-rom
ejects. I can't hear the hard drive spinning. I guess I can swap the hard
drive for a different one.

Anything I'm missing? YEP
http://support.gateway.com/s/MOTHERBD/INTEL/m00262/beepcode.shtml

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