Tricity Bendix AW1000W Front Load Washer Logo
Posted on Mar 14, 2009
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Machine not draining

I turned on machine but it did not drain at end of cycle. Now no cycles work. It just hums on all settings but nothing happens.

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Starnley Johnwells

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  • Master 1,031 Answers
  • Posted on Mar 14, 2009
Starnley Johnwells
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The washing machine uses an electric pump. Unlike the older machines pumps that used to be driven by a belt, Then newer washers pumps are driven with an electric motor.The first thing you need to do is to disconnect the washer from the wall outlet
Next you need to remove the front panel from the washer. To do that you will need to be use a spatula. You need to place the spatula between the front and top panels to compress the two front panel holding clips.
After removing the front panel you need to connect the washer to the wall outlet.
Set the timer on the spin cycle and pull the knob to turn the washer on. Listen to see if you could hear the motor on the pump turning or humming. since the motor hums, that is an indication that something is preventing the pump motor from starting.
Disconnect the washer from the wall outlet, empty the water from the machine (make sure you have plenty of towels to clean any water spills) this connect the hoses from the pump and check the pump for any obstructions.
If the motor on the pump is not running at all, then you'll have to check the pump motor for continuity. If the pump motor checks OK for continuity then you need to check the two wires that connect to the pump to make sure that the timer is sending 120 volts to the pump.
In conclusion, is not that hard to find out why your front load washer is not draining. You either have an obstruction, a bad pump or a bad timer.
To check the motor in the electric pump you will need to get the multitester. analog multitester. Make sure you read the instructions on how to use you multitester to read resistance and voltage

  • Starnley Johnwells
    Starnley Johnwells Mar 14, 2009

    hope this helps if you need further help pls do let me know i will appreciate a fixya rating

  • Starnley Johnwells
    Starnley Johnwells Mar 14, 2009

    humming noise, check for an obstruction inside of the pump that is preventing the pump impeller
    from turning. Also the pump bearings could be worn out and and instead of the motor turning, it could be frozen in place.
    r
    is disconnected from the wall outlet before proceeding. Disconnect the
    pump wires and take a reading with your ohms meter, the reading should
    be between 5 and 10 ohms.
    If the needle in your meter doesn't
    move, meaning that the reading is infinity, the pump is bad and must be
    replace. That could be the reason that your is not draining.


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