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Light turns os when door opened, but no response to any touchpad key strokes

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  • Microwave Ovens Master
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That's likely a bad keypad or a bad door switch or mount.
See our help file on door switches here: http://031d26d.namesecurehost.com/mwd/doorsw.txt
If you still need help, please post a new help request with detailed symptoms and the full model number from the tag in or on your unit.

Posted on May 03, 2013

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Microwave will not run a cook cycle. Touchpad functions until door is opened or start button is pressed. When door is opened display goes dark. When door shuts display lights all characters and then says...


BEFORE DOING ANYTHING DISCONNECT OVEN FROM POWER. I do NOT recommend doing repair by yourself, if you NOT are really very familiar with electric repair, or have at least basic training in electric device repair and maintenance.
"When door is opened display goes dark. When door shuts display lights all characters and then says "touch clock"."
Obviously, by opening door, oven gets disconnected form power line.
This is mostly caused by loose connections on wiring socket, and can be anywhere inside. Check security micro switch on door latch. This switch normally disables only running the oven when door is open, for security reasons. In your case, it seems that opening door disconnects oven from input power. Sometimes the switch is loose, or wires are not firmly pushed in the socket. If the power line wiring is loose, and by opening door looses contact with socket, it can touch metal housing inside, cause short, electric shock, serious even mortal injury and fire. This is dangerous high voltage switch, and to access it one must open oven from the back and take off the cover. I do not recommend doing it by your self.
Rem: Replacement micro switch is couple dollars.

Oct 24, 2014 | Microwave Ovens

Tip

Troubleshooting Guide


  • Problem: Totally dead oven.
    Possible causes:
    1. No power to outlet (blown fuse or tripped breaker or GFCI).
    2. Blown main fuse - likely due to other problems.
    3. Open thermal protector or thermal fuse.
    4. Defective controller or its power supply.
    5. Clock needs to be set before other functions will operate (some models).

  • Problem: Totally dead oven after repair.
    Possible causes:
    1. Cabinet screws replaced in incorrect location (safety interlock not engaged).
    2. Any number of screwups. :)

  • Problem: No response to any buttons on touchpad.
    Possible causes:
    1. Door is not closed (some models).
    2. You waited to long (open and close door to wake it up).
    3. Controller is confused (pull plug for a minute or two to reset).
    4. Defective interlock switches.
    5. Faulty controller or its power supply.
    6. Touchpad or controller board contaminated by overenthusiastic cleaning.
    7. Defective/damaged touchpad.

  • Problem: Oven runs when door is still open.
    Possible causes:
    1. Damaged interlock assembly.
    2. Cooling fans (only) running due to bad sensor or still warm.

  • Problem: Oven starts on its own as soon as door is closed.
    Possible causes:
    1. Defective triac or relay.
    2. Controller is confused (pull plug for a minute or two to reset).
    3. Defective controller or its power supply.
    4. Touchpad or controller board contaminated by overenthusiastic cleaning.
    5. Defective/damaged touchpad.

  • Problem: Oven works but display is blank.
    Possible causes:
    1. Defective controller or its power supply.
    2. Broken display panel.
    3. Oven needs to be reset (pull plug for a minute or two to reset).

  • Problem: Whacked out controller or incorrect operation.
    Possible causes:
    1. Previous or multipart cook cycle not complete.
    2. Controller is confused (pull plug for a minute or two to reset).
    3. Defective controller or its power supply.
    4. Touchpad or controller board contaminated by overenthusiastic cleaning.
    5. Defective/damaged touchpad.
    6. Defective sensor (particulalry covection/mirowave combos).

  • Problem: Erratic behavior.
    Possible causes:
    1. Previous or multipart cook cycle not complete.
    2. Bad connections in controller or microwave generator.
    3. Faulty relay - primary (or HV side, much less commonly used).
    4. Defective controller or its power supply.
    5. Bad contacts/connections on mechanical timers. Intermittent fuse.
    6. Power surge at start of cook cycle confusing controller.
    7. Microwave (RF) leakage into electronics bay.

  • Problem: Some keys on the touchpad do not function or perform the wrong action.
    Possible causes:
    1. Touchpad or controller board contaminated by overenthusiastic cleaning.
    2. Defective/damaged touchpad.
    3. Controller is confused (pull plug for a minute or two to reset).
    4. Faulty controller.

  • Problem: Microwave oven does not respond to START button.
    Possible causes:
    1. Defective START button.
    2. Faulty interlock switches.
    3. Door is not securely closed.
    4. Faulty controller.
    5. You waited too long - open and close door to wake it up!

  • Problem: No heat but otherwise normal operation.
    Possible causes:
    1. Blown fuse in HV transformer primary circuit or HV fuse (if used).
    2. Bad connections (particularly to magnetron filament).
    3. Open thermal protector or thermal fuse.
    4. Open HV capacitor, HV diode, HV transformer, or magnetron filament.
    5. Shorted HV diode, HV capacitor (will blow a fuse), or magnetron.
    6. Defective HV relay (not commonly used).

  • Problem: Timer and light work but no heat, cooling fan, or turntable rotation.
    Possible causes:
    1. Defective (lower) door interlock switch or door not closing fully.
    2. Faulty relay or triac.

  • Problem: Fuse blows when closing or opening door:
    Possible causes:
    1. Defective door interlock switch(s).
    2. Interlock switch knocked out of position.
    3. Misaligned door.

  • Problem: Loud hum and/or burning smell when attempting to cook.
    Possible causes:
    1. Shorted HV diode, magnetron.
    2. Burnt carbonized food in or above oven chamber.
    3. Shorted winding in HV transformer.
    4. Frayed insulation on HV wiring.

  • Problem: Arcing in or above oven chamber.
    Possible causes:
    1. Burnt carbonized food deposits.
    2. Exposed sharp metal edges.

  • Problem: Fuse blows when initiating cook cycle.
    Possible causes:
    1. Defective interlock switches or misaligned door.
    2. Shorted HV capacitor.
    3. Shorted HV diode.
    4. Shorted magnetron (probably won't blow main fuse but HV fuse if used).
    5. Defective triac.
    6. Old age or power surges.
    7. Defective HV transformer.
    8. Short in wiring due to vibration or poor manufacturing.

  • Problem: Fuse blows when microwave shuts off (during or at end of cook cycle).
    Possible causes:
    1. Defective triac (doesn't turn off properly).
    2. Defective relay.
    3. Shorting wires.

  • Problem: Oven heats on high setting regardless of power setting.
    Possible causes:
    1. Faulty primary relay or triac or HV relay (not commonly used).
    2. Faulty controller.

  • Problem: Oven immediately starts to cook when door is closed.
    Possible causes:
    1. Shorted relay or triac.
    2. Faulty controller.

  • Problem: Oven heats but power seems low or erratic.
    Possible causes:
    1. Low line voltage.
    2. Magnetron with low emission.
    3. Faulty controller or set for wrong mode.
    4. Stirrer (or turntable) not working.
    5. Intermittent connections to magnetron filament or elsewhere.
    6. Faulty primary relay or triac or HV relay (not commonly used).

  • Problem: Oven heats but shuts off randomly.
    Possible causes:
    1. Overheating due to blocked air vents or inoperative cooling fan.
    2. Overheating due to bad magnetron.
    3. Bad connections in controller or microwave generator.
    4. Faulty interlock switch or marginal door alignment.
    5. Faulty controller.
    6. Overheating due to extremely high line voltage.
    7. Stuck stirrer fan resulting hot spots detected by sensors.

  • Problem: Oven makes (possibly erratic) buzzing noise when heating.
    Possible causes:
    1. Fan blades hitting support or shroud.
    2. Vibrating sheet metal.
    3. Vibrating transformer laminations.
    4. Turntable or stirrer hitting some debris.

  • Problem: Oven light does not work.
    Possible causes:
    1. Burnt out bulb :-).
    2. Bad connections.

  • Problem: Fans or turntables that do not work.
    Possible causes:
    1. Gummed up lubrication or bad motor bearing(s).
    2. Loose or broken belt.
    3. Bad motor.
    4. Bad thermostat.
    5. Bad connections.

on Mar 30, 2008 | Kenmore 80412 Microwave Oven

1 Answer

Kenmore Elite Microwave model 88523 has failed 2 times with an error code of TE. Sears fails to accept responsibility for the manufacture of a defective product, instead put the blame on me for not p


make this test . God bless you
  1. Controller is confused A power surge or random non-reproducible action of the universe may have resulted in the controller's program ending up in an infinite loop. Pull the plug for a minute or two to reset it.
  2. Defective Interlock switches This can result in the controller thinking the door is open and ignoring you.
  3. Cleaning Cleaning solutions (spray cleaner) may have gotten inside and shorted out the touchpad or controller. If this happens remove the touchpad, let it air dry for a few days, and then attach it back on the microwave.
  4. main control board to ensure that a shortage has not occurred. If the part is defective then it will need to be replaced to prevent continual shut offs. If this is not the issue, the next step would be to check for a faulty touchpad.
  5. Touchpad/Control panelIf the control board is not the issue and your microwave continues to shut off after running for only a few seconds, the next thing to check is your touchpad, which is also known as a control panel. Although uncommon for this issue, symptoms are usually that the display and some buttons are working properly; however, when selected some buttons are not functioning. If this is the case the touchpad will need to be replaced.

Dec 12, 2013 | Microwave Ovens

1 Answer

Maytag mmv4205bas cannot press keys


test this steps and fix it. GOD BLESS YOU


  1. Controller is confusedA power surge or random non-reproducible action of the universe may have resulted in the controller's program ending up in an infinite loop. Pull the plug for a minute or two to reset it.
  2. Defective Interlock switchesThis can result in the controller thinking the door is open and ignoring you.
  3. CleaningCleaning solutions (spray cleaner) may have gotten inside and shorted out the touchpad or controller. If this happens remove the touchpad, let it air dry for a few days, and then attach it back on the microwave.

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Jul 20, 2013 | Microwave Ovens

1 Answer

How to unlock temperature stuck on 10% power


reser again the key.
However is the key is not responding. The board can be faulty.

1. Door is not closed (some models).
2. You waited to long (open and close door to wake it up).
3. Controller is confused (pull plug for a minute or two to reset).
4. Defective interlock switches.
5. Faulty controller or its power supply.
6. Touchpad or controller board contaminated by overenthusiastic cleaning.
7. Defective/damaged touchpad.

Jan 23, 2013 | Microwave Ovens

1 Answer

GE JVM1440SH001 f3 error


see the commentaries and repair:
F3--Shorted key panel(touch pad), will occur if a shorted key panel is detected continuously over 60 seconds.
test the following:
1. Door is not closed (some models).
2. You waited to long (open and close door to wake it up).
3. Controller is confused (pull plug for a minute or two to reset).
4. Defective interlock switches.
5. Faulty controller or its power supply.
6. Touchpad or controller board contaminated by overenthusiastic cleaning.
7. Defective/damaged touchpad.
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Jul 31, 2012 | GE Spacemaker JVM1640SJ Microwave Oven

2 Answers

Have a Panasonic Microwave NN-SA616W, when door is closed looks like touch pad works perfect, but when I open the door start to make a clicking sound and the light starts to function intermittently (like...


There are usually three interlock switches in the door mechanism. One is in the power circuit for the magnetron, one is in the relay drive circuit, and the third is a logic input to the controller. Many times the one in the relay drive circuit turns on the oven lamp when you open the door at the same time it disconnects the magnetron relay. If the lamp relay is stuttering irregularly, that door switch may be going bad.

Another possibility (if this happens only when you open the door while the oven is running) is that the magnetron power door switch is stuck in the on position. This is not a safe condition. Replace that door switch ASAP, and get in the habit of turning off the oven before opening the door.

May 31, 2011 | Panasonic Microwave Ovens

1 Answer

Starts when closing door


This is a list of possible causes. 1. Defective triac or relay 2. controller is confused (pull power cord for a minute and see if it resets) 3.Defective controller or touchpad.

Mar 02, 2010 | Microwave Ovens

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