Dell Latitude E4310 Laptop Logo
Anonymous Posted on Apr 29, 2013

Bios I PURCHUSED THIS LAPTOP AND CANT LOG IN ON STARTUP. Its asking me for a admin password someone I talk to told me I would have to take apart and shortout the bios chip. i dont no were its located. can you help

1 Answer

joecoolvette

Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

  • Dell Master 5,660 Answers
  • Posted on Apr 29, 2013
joecoolvette
Dell Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Joined: Apr 08, 2009
Answers
5660
Questions
0
Helped
2194630
Points
18014

1) Remove the AC adapter (Charger), and main Battery.

2) The CMOS Battery is now referred to also, as the RTC Battery.
Real Time Clock

3) Turn the laptop over, bottom side up.
The large rectangular cover in the middle, is the Memory Door.
Loosen the screws, lift on the Memory Door; on the screw side.

The RTC Battery is a coin-cell battery, in a plastic holder ('Bag'), with two wires coming out, that end in a small male plug connector.

Unplug the male connector from the motherboard, remove the RTC Battery.

Past this point cannot tell you exact location of those jumper pads.
Usually under a piece of Mylar plastic.
Often under the Ram Memory modules, or under the Wireless Module. ('Card')

The RTC Battery helps retain that password.
However there is also a capacitor, or capacitors; that hold a trickle charge - INDEFINITELY, after ALL power is removed.

Briefly touching the aforementioned jumper pads, relieves this stored trickle charge.

http://www.dell.com/support/troubleshooting/us/en/19/Product/latitude-e4310

Scroll down.......-> Service Manual
Removing and Replacing Parts > Coin-Cell Battery

Hmmm, looking for jumper pad information I ran into this;
Looks like the jumper pad method will not work either,

http://forum.notebookreview.com/dell-latitude-vostro-precision/394528-how-reset-bios-cmos-latitude-e6400.html

Read post -
applebook - 29th June 2008,

"There is no way to reset the Bios on the new Latitudes. Removing the power and PRAM battery does nothing. Everything in the Bios is contained in the EPROM flash chip and keyboard ROM chip. The E series uses a chip that cannot be reset by jumpers either."

Next plan of attack is to take;
1) Drivers license, or some other valid form of identification
2) Proof of purchase
3) Credit Card
4) Laptop

,down to nearest Dell authorized repair shop, and have the resident tech obtain the Master Password from Dell.

The Master Password will be used to either;
A) Create a new password
B) Eliminate the password

Tech keeps the Master Password.

Regards,
joecoolvette

5 Related Answers

Quickfx PC Repair

  • 846 Answers
  • Posted on Jan 04, 2009

SOURCE: Lost Admin or system password for Dell Vostro 1700.

First off is there two passwords one for bios one for gaining access to the O/s ?

If its a system startup password basically you need to take the battery out for a minute and replace ( Easier to do on desktops )
or Flash the bios can't promise that would work or be easy on a laptop either. Would have to google that.

Ad

Anonymous

  • 14 Answers
  • Posted on Oct 28, 2009

SOURCE: dell inspiron 5150 laptop, reset admin. password.

Restart your laptop and keep tapping F8 key the moment you see something on the screen. You will get a black screen with some options written in white. Select the option Safe mode and then you can create a new user with admin rights. Or else at the windows login screen press and hold ctrl and alt key and tap delete key twice and then it will take you to a login screen. Dont put any password there just hit enter. And you will be able to login with admin rights.

Thanks
Deepak

Anonymous

  • 110 Answers
  • Posted on Oct 30, 2009

SOURCE: I have a Dell Latitude D630 laptop. I am failing to log in

pls find out the cmos clear jumper setting which will clear the password and u will be able to access the BIOS without password

Anonymous

  • 25 Answers
  • Posted on Aug 20, 2011

SOURCE: dell 6400 bios password lose

I got my Dell Master Password from http://www.bios-password.kickme.to/
and it works just fine

Anonymous

  • 25 Answers
  • Posted on Oct 05, 2011

SOURCE: dell latitude d830 forgot my

visit http://www.bios-password.kickme.to/ to get a master password

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

My HP 6735B laptop Bios and admin was password protected by the previous owner. On this model, I have been told the only way to solve this problem is to replace the CMOS chip in the motherboard. I fairly...

Be faster just replace the board but they are right there is no work around for a bios password. So if the laptop is legit and not stolen why cant you just ask the previous owner?
1helpful
1answer

Need too udate bios told it would enable new battery to work?

Is it xp or vista?
For xp If you didn't set up an admin password,Then the password is blank.so don't enter anything,just hit enter,You can also login as admin,by Typing Administrator (with a capitol A )no password.

For vista Try right click and select,Run as administrator.

Note:The admin account is hidden and has to be activated to work,If this is the case,I can tell you how to do this as well.
1helpful
1answer

Log in password

Man, I have the same, on different laptop. It's very hard to remove bios main pass. If you have your motherboard sheme you can shortcircuit correct pins in bios chip, use google to find what ones for your mb. There is method with paraller port too. You must search, I cant help you more.
1helpful
3answers

I have forgot my admin and primary passwords for my dell laptop

It sounds like you are talking about the BIOS startup password and admin password. Since this was 5 years ago, there is a good chance you can open one of the doors on the bottom and find the CMOS battery. If you are lucky, it would be in a battery slot or plugged into a removable jack. If you can remove the battery, that will kill the passwords. If the battery is soldered to the main board you can still cut the wires, but then you would have to rewire the battery by soldering. I'm just answering this to make fixya points. Still don't understand why there is no time limit on these problems. The user surely does not care by now and it is likely few people will be using a 5 year old laptop unless they know a lot about laptops to begin with.
0helpful
3answers

My ECS A530 laptop needs a bios password

hiii ther how r u ??
u need to rest ur password or to format ur HDD sorry ur quastion is not clear
1 if its about ur password
u have to bot in the safe mode {f8} and try to log as admin. than rest ur password
if u couldn't log as admin.
than u need to make a boot disk to reset ur password
2 if it's about formating the HDD
u could do it under DOS or from any partition soft wear
if u need any further assistance email me
u take care and have fun
salammmmmm {bye in arabic }
p.s rate me thanks
17helpful
5answers

Dell latitude c610 primary or administraitor password unlock

I believe I can help you. Is this a Windows password after it boots up, or is this a bios power on password before it boots? The bios password on a Dell is generally on a white screen when it's first powered. Get back to me, and I'll get you thought this.
1helpful
1answer

Password

Jim,

As stated you are talking about two different passwords. Bios password would be at the begining of boot up and accessing the bios from hitting F2 or DEL or some key combo during boot.

The windows password would be needed when you attempt to log onto your computer. This screen will have the windows logo and an icon for the user name.

You said it brings up Admin and password, I assume that you are looking at the windows login screen with the admin name requesting a password to log on.
0helpful
3answers

Rank

If you mean the windows log in password?? the eaiest way is to use a program like "Active password Changer" there are several simaliar programs about, just do a google search.
Unfortunately you will probably have to pay for it.
Not finding what you are looking for?

231 views

Ask a Question

Usually answered in minutes!

Top Dell Computers & Internet Experts

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

SmartAviator
SmartAviator

Level 3 Expert

1124 Answers

Brad Brown

Level 3 Expert

19187 Answers

Are you a Dell Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...