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60.2 is a lifter motor error, this is the motor that lifts the paper into position when you push tray 2 in. They do fail. Restart the printer and watch the paper level on the front of the tray to see if it moves at all. Also listen for any chattering noise is it does lift. Sometimes if the metal panel in the tray that lifts is not moving smoothly this error can occur. Pull the tray out and on the right hand side you will see a geared piece of plastic, rotate it to see if the tray lifts when you do. If not the tray might be the problem not the motor.
You have a large capacity double tray, the code is for the lift up motor in the right hand tray (that lifts the paper stack to the rollers) pull out the tray and see if there is paper wadded between the tray and the back wall of the machine blocking the motor boss from meshing with the tray.
Clear the motor error code with SIM 15 in the service area of the machine (from copy mode, # * C * to access)
If the code comes back your lift motor is worn out and needs to be replaced
An error has occurred while the product was
attempting to lift the tray designated by XX.
Pull out tray 2 and remove most of the paper.
Push the tray into the printer and listen for the lift motor and
watch the paper level tab in the front of the tray. If you don't hear
the motor and the tab doesn't move, it's possible the printer has a bad
Remove all the tray 2 paper and look for any paper scraps in the tray.
Reinsert the paper and listen for the motor and watch the tab.
If it works, great, if not call a tech.
this is a tray 1 lift up failure code pull the paper tray out and check to see if some torn paper is blocking the lift sensor look around where the paper is fed into the feed plates if not it could be a failed lift motor or sensor and they will need to be replaced
This error message indicates a lifter malfunction has occurred. When the 2000-sheet input tray (Tray 4) is closed, the paper deck lifts the paper stack until it is just below the feed rollers. Photosensor flag PS34, the paper surface photosensor, determines when the paper stack is lifted into the feed position. When PS34 does not detect paper in the expected time, the printer reports a 66 error.
SOLUTION: Follow the steps below to troubleshoot and resolve the issue.
Turn the printer off, open and close the tray, then turn the printer back on to see if the error clears.
Open the drawer and check for extra paper or items stored on the left side of the tray. This will prevent the tray from lifting due to excess weight or blocking the lift of the tray.
Remove all the paper from the tray. Remove the tray guides and reseat them. Verify the guides are not bent or broken.
Lift the paper deck manually to verify there are no obstructions in the path.
Pull the tray out as far as possible and observe the white bushing on the back right side of the tray. If the white bushing is broken, the tray will not lift properly.
The tray 2 lifter-motor is not functioning. 1 Turn the printer off and then on.
2 If the error persists, turn the printer off.
3 Verify that the tray 2 lifter wire-harness
is full seated in its connector on the
dc controller PCA (location J93).
4 Replace the tray 2 lifter-driver
assembly. See Tray 2 lifter-drive
5 Replace the dc controller PCA. See
Dc controller PCA.
This is straight out of the manual.
Tray 2 lifter-drive assembly
1 Remove the following assemblies:
● Rear accessory cover. See Accessory covers and the tray 2 extension door.
● Top cover. See Top cover.
● Right-side cover. See Right-side cover.
● Formatter cover. See Formatter cover
● Formatter. See Formatter assembly
● Paper-pickup drive assembly. See Paper-pickup drive assembly.
2 Unplug the tray 2 lifter-drive assembly connector from the dc controller PCA (location J93) and
the two flat cables (callout 1, locations J80, J81). Unweave the wire-harness from the cable
guide (callout 2).
NOTE You might have to remove additional wire-harnesses from the cable guide to gain
access to the lifter-drive assembly wire-harness.
Figure 6-51 Tray 2 lifter-drive assembly (1 of 3)
Main assemblies 227
3 Unhook the tension spring (callout 3) at the lifter-drive assembly, remove one screw (callout 4),
and then slide the support plate (callout 5) out of the printer.
Figure 6-52 Tray 2 lifter-drive assembly (2 of 3)
4 Rotate the top of the lifter-drive assembly away from the printer to remove it from the printer.
NOTE You might have to remove some cable guides to easily remove the lifter-driver
Figure 6-53 Tray 2 lifter-drive assembly (3 of 3)
unfortunately i couldn't paste the pictures to help you.
Assembly is the exact reverse of removal, Good Luck!