Just call there 800 number and they will send you a new one. You have to know the exact model number of have the bar code. Usually there is a bar code on top of the motor. Just take it down from the ceiling and look. I called them on Thursday and got a free switch and capacitor on Monday!! My fan is going great again. If you have the old switch check it or just call the fan's customer service!!
Just call 1-800-295-4448. Even the call is free.
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