Question about Office Equipment & Supplies
Posted by Anonymous on
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Posted on Jan 02, 2017
Do you have lines, too when scanning a document?
In this case the scanner glas needs cleaning. Use a soft cloth and some glass cleaning solution and wipe the scanner glass. The lines should disappear.
Posted on Nov 12, 2007
Hi, When you had the doucment feed jam were you able to clean or remove any paper that might be blocking the paper to be scanned? It sounds like there is paper still in the document feeder , I would open the DF and check very closely to make sure no paper is in the way!Good Luck!
Posted on Dec 03, 2007
SOURCE: HP LaserJet 2840 Scanner problem
Yes, but I don't see any actual paper jams. I have a Vista O/S and I've been reading that that might be the problem; the 2840 scanner driver is not compatible with the Vista O/S and HP hasn't produced a solution yet. I appreciate your efforts, thanks.
Posted on Feb 10, 2008
If you are scanning using the Scan to PC button, the unit will scan as you described. In order to scan multiple pages into one document, you need to go go through the Smarthru software, or whatever scanning software your unit includes. Since your unit is manufactured by Xerox, you can go to www.samsung.com and download the SmartThru software of your choice for free.
Posted on Sep 29, 2008
Tips for a great answer:
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