Sandisk e20 I got a Sandisk e270 and when I look under music folder it has files that I have to delete every time and that dont show up on the mp3 player itself. And theres 1 file called Unknown Artist with nothing in it whenever I try to delete it every thing freezes. Is there any way I could just delete the whole mp3 player and start fresh or a way to get those files gone and make em stop coming up every time i reconnect

connect to your computer and make sure hidden files are visible - then go into music folder and delete what songs you wish.

Hi make sure that the songs that are on the player are in MP3 or WMA file format. If they are in MP3 or WMA format, reformat the player and reload the songs back to the mp3 player. I and some of my friends experience the same problem but thanks from the sandisk technical support people i found out that it was just the songs that i am transferring are in MP4. Hope this helps out.

http://www.sandisk.com/sansa/#/support-0/

rate me fix ya

When using Windows Media Player 11 to delete, you have to look carefully at the folders on the left hand side of the window in the "Library" Tab - the first set of folders are the songs stored on your computer only. If your mp3 player is plugged into the computer and the computer recognizes that it is plugged in, you will see an icon of your Mp3 player in the list of items in the library tab. You must double-click that icon of your mp3 player and bring up your music files that way. Delete the files from there, and it will usually (not always) ask you "this will permanently delete files from your device" blah blah blah. You're there.

-Tha Mp3 Doctor

To delete files using your computer,
1. connect your sansa to the computer,
2.select open device to view files using windows explorer on inital contact,
3.select the place you want music deleted from,
4.highlight and delete the music files or folder (if your lucky),from
My Computer/Sansa e270/Internal Memory/ Music folder!

you can also manually delete files from the device if this does'nt work..........

hello!

here's how you will delete songs off your Sansa e250

step 1: Go to"MY COMPUTER
Step 2: Find and open the sansa drive
Step 3: Look for the music folder.

NOTE:
If you dont see a music folder you will need to go to the top where it says tools>then >folder options>then click on show hidden files>

Step 4: You should now see the music file. Go into it and simply delete any songs you don't want.

If you originally used rhapsody (or began in Rhapsody mode) , you have to use rhapsody to remove the songs. If that doesn't work, you can manually open the music folder by enabling "hidden folders" under "tools" -> "folder options..." -> click the "view" tab -> scroll and check "show hidden files and folders". Then go to My Computer -> Sansa e250 -> "system" -> "music" -> then delete the songs. I don't know the effects of using this method, so use it at your own risk.

Btw, Real Player should do fine as well.

your player should be listed in my computer on your pc when connected as a removable device, so right click and explore it and explore all the folders for the mp3 files, select and delete them as necassary.

you downloaded a corrupt file, you need to trash everything and restart it from scratch, reformat it, the whole nine yards. you have to be careful when you download from placed.

Try updating your mp3 software. And reload your palylist and Art.