Question about Konica Minolta magicolor 2500 Printer

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Multiple errors with 2 of these printers

I have 2 of these. One is a month old and keeps getting jammed paper in the transfer rollers at the bottom. The other one is brand new & as soon as I installed it, I got an error message to call technical support. I haven't even been able to get past this to print anything. Any help would be appreciated. Thank you

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  • nat darcy Aug 07, 2007

    Hi there, thanks for your reply. I need this printer as I print on t-shirt transfer paper & this is the only printer that it works with. Apart from the Konica that is a bit better in the range the 2450 I think - but a lot more expensive. What is this printer like?

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Hi ntygrl, Other than suggest you triple check if you have remove all the packing/locking tape around/inside the new printer, am afraid not much. This particular model before discontinued was prone to paper jamming and other mechanical issue (you probably heard it on the old one clacking and whirring noise). Sorry but that's about it. Maybe you can try their customer support for repair/replacement of the new one. May I suggest a replacement (better with a newer model) even if you have to add a few more. Good luck and kind regards.

Posted on Aug 07, 2007

  • Louie  Role
    Louie Role Aug 08, 2007

    Hello again ntygrl,
    Your reply "print on t-shirt transfer paper & this is the only printer that it works with" just gave me additional information. I believe your basic requirement is a reasonably cost color laser printer that can handle t-shirt transfer paper. My current location prevents me giving you specific brands/models of such printers (am in the Philippines) but you can try Epson, Brother, Canon, Samsung or Kyocera/Mita. You have to specify your printing requirement. Further, you must specify a printer that uses a fuser oil unit as it is an essential printing step for transfer papers. Pls, pls do not try an HP Color Laser printer. Just to give you an idea, am using a very very old Epson Acculaser C2000 for transfer paper printing and other than expensive toners, no big problems.
    Pls post again, also I will try to find suitable replacement if you can give me an idea of your general location.
    Keeping my fingers crossed. Cheers.

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SOURCE: Paper jam at transfer roller with no paper jammed

Had the same problem after cleaning the rollers also. Technical help was rubish. In the end I found some clues n fixed it. There is a flag between the rollers n if it gets stuck and or in my case the spring behind it came off, then the sensor thinks there is a constant paper jam. Undo one screw and get inside n check the spring n flag. I done this. placed sping etc back in place, put it all back together n bingo. Be carefull not to drop the screw inside and make sure the cog is properly engaged or you will get a funny noise. I can provide pics etc if needed.

Posted on Jul 30, 2009

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