Question about Altec Lansing Stereo Headset with Microphone Headset

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Query regarding mic support in Windows Vista

Hi, I recently bought Altec Lansing AHS322 headset. I noticed that the mic is not functioning when used in Windows Vista OS (Ultimate edition). Is there any settings I need to configure for making it work or do I need to install specific audio drivers for Vista? Thanks in advance Raji

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Re: Query regarding mic support in Windows Vista

Yes you do indeed need to have Vista Drivers, That said sometimes the XP drivers MAY work if they and the software are installed in XP Compatibility Mode. Vista has been a nightmare for us in the Computer repair industry... one can only hope that all driver issues are addressed in any service packs to come? I doubt it tho...It seems a case of out with the old and in with the new...wheather ya like it or not.

Posted on Aug 09, 2007

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On your phone, make sure bluetooth is turned on (settings, general).

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My friends can hear me but i can not hear them threw msn

There could be multiple problems. Make sure the device is connected correctly. If it is make sure other devices with same connection type work with port to verify that the port is functioning correctly. Locate drivers for hardware and reinstall on the computer. Make sure incoming audio function for computer/ program is set to the Altec Lansing AHS-502 Headset. If these solutions do not work call service number for Altec to further options or warranty information.

Altec lansing customer service number: (800) 258-3288

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I have purchased a BW900 headset and and trying use the headset on my PC for skype. I have a bluetooth dongle and the PC recognises the headset, however on the bluetooth devices list it has a...

in windows xp!!!

click start
all programs
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Is there something special I need to do to get the

Shouldn't need drivers for this. Open System Preferences, which can be found in the Utilities folder, if it is not already on your Dock. It looks like a light switch with an apple logo on it. From there select Sound, under the hardware section. Click output, select the headphones, select Click input, again select the headphone/mic set. If it is not on the list, then so sorry, i was wrong, you need drivers, which you should be able to get from the altec lansing site.

If this is set and you still cant here, please let me know what system he is using. Is it the in game one from WoW? Ventrilo? If vent he will need the server data etc. from his guild or friend he is trying to speak with. If it is the in game one, just tell him to follow the in game instructions, they are fairly straight forward.

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Mic doesnt work

I had this problem. The culprit, I suspect, is the sound card or integrated sound chipset. In my case, I was using integrated sound on my motherboard. I recommend updating your sound card or motherboard sound drivers.

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you will need to go into the sound manager in control panel and make sure that the external mic is enabled as the default use and ensure in the sound settings that the mic is not muted, this is normally done by right clicking the speaker icon in the taskbar and selecting options and see if the mic is muted or not in the properties

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What i've done in similar situations is basically trail and error. You've got two spots for one wire, try them both out.

Some companies will use a generic piece for all their similar products. Maybe one of Altec's other headsets uses that 5th spot for something. Just try them both out and see what happens. Just dont solder them right away, stick them on with some electrical tape or something to save yourself some time. Then when you're sure you can solder away.

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Try going to Control Panel -> Sounds and Audio Devices Click on Voice Tab and make sure the proper device is selected. Click on Volume and make sure levels are appropriate. Lastly, click on Test Hardware and wait until you can speak into the mic to see the voice levels. If you can see the voice levels, then your mic probably works and it is just an issue of configing the COD settings. goodl luck

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