Question about SanDisk Sansa e250 MP3 Player

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Sansa won't charge or load.

When I plug my Sansa in to charge or load music it turns on to play mode. It won't charge and my computer doesn't see the device to load or delete music.

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Re: Sansa won't charge or load.

Plug it into the computer (the cord you would use to charge it and transfer files), and hold down the power button for at least 15 seconds. The Sansa should then begin to turn on and start charging. :)

Posted on May 01, 2008

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Re: Sansa won't charge or load.

It doesn-t work i have th latest upgrade,i have format it in recovery mode,i told the sansa support about the problem but they send to me an answer to do things that i have done already,like upgrade,format etc.Nothing happened after that ,it seems like nobody knows how to fix this problem.My sansa e 250 is recougnized by the computer but not responding if i connect it with power off,also it doesn't recharge anymore,i charge my battery at another sansa e250,my girlfriend's.i can also listen to mosic,copy/delete files and music,but it doesn't recharge any battery not only my battery,and it doesn't charge even if i connect to another computer or something.the computer recougnize it only with power on.can anybody help me?Cosmin,Roumania.

Posted on Feb 14, 2008

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Re: Sansa won't charge or load.

My Sansa wont charge i don't know why but it keep turning on and off saying Connected showing a picture of that Sansa and the computer.. pls help is there something wrong with it or what ?

Posted on Nov 25, 2009

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Re: Sansa won't charge or load.

Try going to recovery mode then update the firmware of the player :D

Posted on Aug 08, 2007

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Have just purchased refurbed player and although ok on receipt ,have charged battery and downloaded music BUT now will not turn on . Download the sansa updater and you will get the manual and Media CONVERTER and any new firmware updates+
Mode: download the update software and install then lock your sansa hold in the rec key on the left at the same time push the menu/power button this will take you to recovery mode then connect to the computer Start the update software if it doesn't start automatic goto /start /all programs /Sandisk/sansa updater/ sansa updater and start it up manually... follow instructions on the updater and the sansa

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Won,t play any music...

Try to plug it into the computer.
Scan it to check if there's any possible virus.
And double click on it (My computer) to get it update.

May 19, 2010 | SanDisk Sansa e250 MP3 Player

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Wont turn on unless plugged into computer

Hi it very much sounds like the on board batttery is not charged up, (not charging) hence when you plug into the PC it gets it supply from the USB 5Volts and plays as normal

Apr 15, 2010 | SanDisk Sansa Clip MP3 Player

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I need help on my Sansa e250, if I plug it to a computer or if i charge and even just merely turning it on, it just turn's on and off, my cousin who gave me my sansa told me that the battery was just...

Remove the back and check and see if the battery isn't fully connected
I put a folded peace of paper and put it on top of the battery and put the back on.

Usb mode is in settings push center button choose between msc or mtp....

MSC will allow you to see the expansion card mtp won't.....MTP shows you your music2_bing.gif folder in the media folder thats where you put your music plus expansion.....If no usb mode the player is manufactored to be in msc mode make sure your usb 2.0 driver is installedMSC is best reate a music1 folder and put music in there then there is no switching back and forth to mtp msc

Apr 06, 2010 | SanDisk Sansa e250 MP3 Player

1 Answer

On my mp3 i had washed it on accident but the battery was dead when i did i tried to plug it into the computer it did nothing; i dried it it finally worked with my computer reading it and all; i instantly...

Try and reset the player. Reset the player: 1. Slide and hold the Power switch up for approximately 20 seconds. 2. Release the Power switch. 3. To turn the player on, slide the Power switch up then release instantly.
Then try this Connect the player to your computer. The screen on your player should turn on, show 'Connected' and indicate the battery charging or full. - If the player does not turn on try other USB ports or on another computer if one is available. Make sure you are connecting directly to the computer USB port and not to a USB hub. - If there is nothing showing on the screen and the player does show up in as a storage device in an explorer window, then the players screen is just not working.
If you receive the error "USB Device Not Recognized" on the computer, the player is most likely failed. Additional troubleshooting is unlikely to correct the problem. <<<<< BUT TRY THIS FIRST >>>>>
Check the Device Manager 1. Right-click My Computer, and select -- > Manage.
Click Device Manager on the left pane. NOTE: Sansa MP3 Players can connect to your computer in MSC or MTP mode. MTP mode is the recommended and default method for Sansa Players when used with Windows OS.
*** See This Tip Posted here **** --> <--
Copy this address into a new window.
The Sansa player will show up on Device Manager's right pane as: 1. USB Mass Storage device (if the player is set to MSC) 2. Portable Device (if the player is set to MTP mode)
If there is a yellow exclamation point (!) or question mark (?) beside the device, try to refresh the drivers. Refresh the drivers 1. Right-click the entry with the error mark, select Uninstall. 2. On the top menu, click Action then select Scan for hardware changes.
NOTE: If a device with yellow exclamation point (!) continually appears and disappears, then the player is most likely failed. Additional troubleshooting is unlikely to correct the problem. >>>> BUT TRY THIS <<<<<<< Connect using MSC mode Connecting in MSC mode will help determine if there is a problem with MTP mode or with the Auto Detect mode feature of the player. You can use Forced MSC mode or switch the player settings to MSC. Verifying and changing the USB mode of the device to MSC or MTP From the Main Menu, select Settings > USB Mode.

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It doesn´t recognized the music files

is the music files in the music folder? (its a hidden folder stupidly enough so is hidden files turned on in your operating system?)
are they mp3 or wav files? If the answers are no - now you know why.

Jan 28, 2009 | SanDisk Sansa e250 MP3 Player

2 Answers

Music not synchronized

Try going to the actual file the music is in on your computer, then right click Send To sansa 250. If that doesn't work look on the options menu for USB mode and change it, that works on my 280.

Oct 05, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...

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I have Sanso m250 2.0gb mobel. Logo screen is appearing when i power on after that i am unable to play the mp3 songs or play FM Radio etc..

Try doing a hard reset on a Sansa m250:
  1. Turn off the Sansa. Just pull the battery out for a second.
  2. Plug the Sansa into a computer4.gif, and open "My Documents" in the computer.
  3. Open the Sansa file as if it were a drive, then go to the "MUSIC4.gif Specific storage" file.
  4. Right click the "MUSIC Specific storage" file, and press "Format."
This should hard reset the Sansa m250. I do not know if this will work on other Sansa m200 type .mp3 players. You can start over with your playlists. This has worked for me.

Dec 23, 2007 | SanDisk Sansa m250 MP3 Player

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