Question about Weber Genesis E-310 Gas Grill

2 Answers

I just purchased a pre-assembled E-310 Weber gas grill from Home Depot. Upon Start up I noticed the flame is very high on each burner (three to 5 inches above the deflectors on high). Also, I notice n

I just purchased a pre-assembled E-310 Weber from Home Depot. Upon Start up I noticed the flame is very high on each burner (three to 5 inches above the deflectors on high). Also, I notice noise as the gas flows into the burner for ignition. The noise continues during use. I have not noticed this in any other gas grill I have previously owned. Should this be a concern?

Posted by Anonymous on

2 Answers

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  • Master
  • 3,293 Answers

Hey Anon..
WOA...compressed propane is not something to mess around with..I would go back to the Home Depot and talk to the store manager,,(take your receipt and all other paper work for proof), ask him who to see about your issue.. tell him you are afraid to use your NEW grill.(Start at the top!).. you spent good $$$$ and you deserve an answer..or a new grill..

Posted on Sep 11, 2017

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  • Weber Master
  • 43,095 Answers

Sounds like the pressure regulator is bad . flames should never be above the grill plate

Posted on Sep 11, 2017

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6ya6ya
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Posted on Jan 02, 2017

SOURCE: Weber Summit Grill Igniters

I contacted Weber and they sent me a complete igniter system. I will have to install it.

Posted on Oct 31, 2008

  • 139 Answers

SOURCE: Weber - Igniting the three grill burners (front, middle, rear)

it need a clean

Posted on Apr 28, 2009

  • 24 Answers

SOURCE: the temp/flame on my weber grill won't get hotter

Hello,

Check the excess flow safety device, which is part if the barbeque to cylinder connection, may have activated. To reset the excess flow safety device turn all burner control knobs and the cylinder valve off.
Disconnect the regulator from the cylinder. Turn burner control knobs to high. Wait at least 1 minute . Turn burner control knobs OFF. Reconnect the regulator to the cylinder. turn cylinder valve slowly.

Posted on May 24, 2009

onyxvu
  • 74 Answers

SOURCE: weber gas grill will not ignite

you will probably have to get a new igniter or try to adjust the one you have. there is a little electrode on the igniter that needs to be clean and a certain distance away to work properly.

Posted on May 26, 2009

Treefrog15
  • 127 Answers

SOURCE: low flame on burner...

Remove the burner and check the flexible tubes for kinks or blockages. The flexible tubes usually just slip over the backs of the valves. Spiders love to get in there and block them. Also check that the holes in the burners are not clogged. Be careful when reseating the flexible tubes to be sure that they are properly seated on the back of the valves. Failure to properly seat the flexible tubes can cause leakage there, and the gas can ignite at the back of the valves and not reach the burner. Be certain that the replacement burner is designed to use with your grill and the flexible tubes mate properly with the back of the valves.

Posted on Jul 07, 2009

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Brand new grill. Reset 3 times. Heats to about 250 and the burners go out each time.


Not sure what you're doing to rest the regulator. So, try it one more time by doing the following.
First make sure you have adequate gas in the tank. If that checks out, do the following to the letter.

1. Turn the gas tank valve OFF and disconnect the hose from the tank.

2. Wait 5 minutes and reconnect the hose to the tank.

3. Open the tank valve VERY, VERY SLOWLY (Slow motion, slow).

4. Once the tank valve is fully open, light the burner farthest from the tank first and set the burner
control knob on HIGH. Does the flame height look correct for being set on HIGH? If so, light
the remaining burners the same way. Do all the burner flames look correct? If so, you solved
the problem. Remember, to always open the tank valve Very, Very Slowly.

If that didn't solve the problem, you will need to replace the grill's Hose/Regulator Assembly. It runs about $30.00 at any home center or hardware store that sells grills & accessories. If you replace it, turn the tank valve ON Very, Very Slowly.

Hope this helped you to troubleshoot and solve the problem. Happy Grilling!!
Thanks for choosing FixYa.

Sep 12, 2011 | Weber Genesis E-310 Gas Grill

1 Answer

RAN OUT OF PROPANE AND GRILL WILL NOT RESTART


Assuming you refilled or replaced the tank, here is what you need to do.

1. Turn the gas tank valve OFF and disconnect the hose from the tank.

2. Wait 5 minutes and reconnect the hose to the tank.

3. Open the tank valve VERY, VERY SLOWLY (Slow motion, slow).

4. Once the tank valve is fully open, light the burner farthest from the tank first and set the burner
control knob on HIGH. Does the flame height look correct for being set on HIGH? If so, light
the remaining burners the same way. Do all the burner flames look correct? If so, you solved
the problem. Remember, to always open the tank valve Very, Very Slowly.

If that didn't solve the problem, you will need to replace the grill's Hose/Regulator Assembly. It runs about $30.00 at any home center or hardware store that sells grills & accessories. If you replace it, turn the tank valve ON Very, Very Slowly.

Hope this helped you to troubleshoot and solve the problem. Happy Grilling!!

Thanks for choosing FixYa.

Sep 11, 2011 | Weber Genesis E-310 Gas Grill

1 Answer

Model Q200, Propane model Get no flame on the burner. Apparently, getting no gas. Something seems to be stopped up. What to do?


Whether you're using a 20 Lb Propane Grill Tank or a screw in gas canister, the solution to the problem is the same .

1. Be sure you have enough gas in the tank or canister to maintain proper ignition.

2, If the above checks out OK. Turn the LP tank valve OFF or if you're using a screw-on canister
turn the gas valve OFF.

3. Disconnect the hose from the tank or unscrew and remove the gas canister.

4. Wait 5 minutes and reconnect the hose to the tank or reattach the canister to the gas valve.

5. Open the gas valve VERY, VERY SLOWLY (Slow Motion, slow). Once the valve is full open, light
the burner & turn it to HIGH. Did the burner light and does the flame height look correct?
If so, you solved the problem. Remember to always open the tank valve Very, Very Slowly.

if the above didn't solve the problem, you will either need to replace the Hose/Regulator Assembly or the Gas Valve/ Canister Holder. The Hose/Regulator Assembly you can pickup from any home center or hardware store that sell grills & accessories for about $30.00. If it's the Gas Valve/Canister Holder, you will have to purchase that from Weber or from Factory Appliance Parts http://www.appliancefactoryparts.com/gasgrillparts/brands/weber/q200.html Part # WEB4195 ($29.99) The adapter hose is also available there if you want to make it a one stop shop for $32.99

I hope ths helped you and thanks for choosing FixYa. Happy Grilling!!

Aug 26, 2011 | Weber Q Grill

1 Answer

Low flame no heat


Jay, to solve this problem, first be sure you have adequate gas in the tank. If that checks out OK, do the following:

1. Turn the gas tank valve OFF and disconnect the hose from the tank.

2. Wait 5 minutes and reconnect the hose to the tank.

3. Open the tank valve VERY, VERY SLOWLY (Slow motion, slow).

4. Once the tank valve is fully open, light the burner farthest from the tank first and set the burner
control knob on HIGH. Does the flame height look correct for being set on HIGH? If so, light
the remaining burners the same way. Do all the burner flames look correct? If so, you solved
the problem. Remember, to always open the tank valve Very, Very Slowly.

If that didn't solve the problem, you will need to replace the grill's Hose/Regulator Assembly. It runs about $30.00 at any home center or hardware store that sells grills & accessories. If you replace it, turn the tank valve ON Very, Very Slowly.

Hope this helped you to troubleshoot and solve the problem. Happy Grilling!!
Thanks for choosing FixYa.

Jul 28, 2011 | Weber Spirit SP-310 Propane Grill

1 Answer

The gas supply seems to be restriced. A new tank works OK but when the tank is reduce to approx 1/2 full I do not get the pressure to heat the grill to 200 F.


To solve the problem do the following:

1. Turn the gas tank valve OFF and disconnect the hose from the tank.
2. Wait 5 minutes and reconnect the hose to the tank valve.
3. Open the tank valve VERY, VERY, SLOWLY (Slow motion, slow).
4 Once the valve is fully open, light the burner farthest from the tank first & turn it to high.
Does the flame height look correct? If so, light the remaining burners the exact same way.
Do all the flame heights look correct for being on HIGH? If so, you solved the problem.

Always remember to turn the tank valve ON Very, Very Slowly. If that didn't solve the problem, you will need to replace the Hose/Regulator Assembly. They run about $30.00 at home centers and hardware stores that sell grills & accessories. Take your old one with you for comparison purposes.

Hope this helped you to troubleshoot & solve the problem. Happy Grilling!!

Jul 04, 2011 | Weber Genesis E-310 Gas Grill

1 Answer

Just bought a new Weber gas grill E320. Used several times and now all of a sudden the grill will not light. Ignitor seems fine just no gas.


1. Turn the tank valve OFF and disconnect the hose from the tank.

2. Wait 5 minutes and reconnect the hose to the tank.

3. Open the tank valve VERY, VERY SLOWLY (Slow motion, slow).

4. Once the valve is fully open, light the burner farthest from the tank first & turn it to HIGH.
Did the burner light and the fa,e height look correct? If so, light the remaining burner exactly
the same way. Now, do all the flame heights look correct? If so, you solved the problem.
Always remember to turn the tank valve ON Very, Very Slowly.

If the above didn't solve the problem, you will need to replace the grill's Hose/Regulator Assembly, as the regulator is locked up. You can pick one up from any home center or hardware store that sell grills and accessories for about $30.00. Take your old one with you for comparison purposes.

I hope this helped you troubleshoot and solve the problem, Please let me know and Happy Grilling!!

Jul 04, 2011 | Weber Genesis E-310 Gas Grill

1 Answer

Our grill was assembled 1 year ago by home depot. we have used it 5 times since. the first two times it seemed to work perfectly. since it only incompletely heats and has a gurgling sound in the burner...


Turn on the burner that lights with the ignition, watch as the other burners come on, if the flame gets lower as each burner comes on, you probably need to replace the hose and regulator.

Mar 13, 2011 | Weber Genesis E-310 Gas Grill

1 Answer

My grill does not exceed 300 degrees. The rear burner is barely lit, it sputters with a blue flame. The Front and middle burners run well, blue flame no yellow. I changed the regulator with one from home...


Bypass valve need reset. All grills made after 1996 have this valve.
  • Close the LP tank valve
  • Turn all burner control knobs to the OFF position
  • Open the grill lid
  • Turn the LP tank valve until it is completely open
  • Wait 90 seconds
  • Turn the front burner to the HI/Start position
  • Press the igniter until the burner is lit.
  • Turn remaining burners to High
  • Close the lid.
  • The grill should preheat to 500-550 degrees in 10-15 minutes
I called Weber and a rep walk me through it.

Jul 08, 2009 | Weber Genesis E-310 Gas Grill

1 Answer

Weber won't get very hot


Safety valve needs reset.
  • Close the LP tank valve
  • Turn all burner control knobs to the OFF position
  • Open the grill lid
  • Turn the LP tank valve until it is completely open
  • Wait several seconds
  • Turn the front burner to the HI/Start position
  • Press the igniter until the burner is lit.
  • Turn remaining burners to High
  • Close the lid.
  • The grill should preheat to 500-550 degrees in 10-15 minutes
I called Weber and the rep walked me through the reset. All grills made after 1996 have this bypass valve.


Jun 21, 2009 | Weber Genesis E-310 Gas Grill

1 Answer

Burner issues


home Depot sells replacement parts for the grills take the burners with you and you shouldn't have any problems

May 16, 2008 | Weber Genesis Silver B Grill

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