LINS ON THE VIDEO MOVIE ,ALSO ON THE PICTURES THE CAMERA TOOK
SOURCE: Same problem
You are restarting your computer after install right.
You should be installing the software with out the camera connected9or the usb cable) shutting computer down/ connecting the camera and cable , and then restarting the system.
If you are doing it any other way the computer will not recognize the camera......you are confusing the system
SOURCE: where is the serial number?
Open the LCD, and you should see a "Batt Release" lever on the body. Slide this lever to the front and remove the battery from the rear of the camera (it slides down). The serial number is a ten or twelve digit number on a plate beneath the battery.
SOURCE: Canon Vixia HF 20
This camera stores the video using a unique method, and does not allow you to simply drag and drop the video files - you also can not easily find the camera and play the video real time to transfer it ...
You need a compatible software program, meaning the software needs to be compatible with the camera ... there are many available ... but if you are looking to buy software check to see if it is compatible with your camera before purchasing ... I wonder, what software will you be using to edit the video?
For example, you can use Final Cut Express. It will find the camera as long as the camera is connected via USB and there is power applied to the camera ... once connected, look at the camera LCD screen and select "Computer" for the connection ... then, in Final Cut Express, select Log and Transfer (File menu), and you will get a new window. You camera should be recognized and you can select the video takes that you want to transfer and then hit "add selection to queue" and the transfer will begin.
You will first want to check in Final Cut Express where the transfers will end up on the computer, and pick a suitable location with plenty of hard drive space (Final Cut Express menu / System Settings / Scratch Disks) so you can find them if you want to at some point in the future.
Assuming you will be editing in Final Cut Express, you won't actually need to find them, but its important to select a scratch disk location that has plenty of hard drive space, and if you want to copy one of the clips to use it directly to just upload to YouTube or something like that, you'll know where they are (they will be .mov files, and can play all by themselves using Quicktime or any similar program)
As always, refer to the manual if you run into any problems ...
Hope this helps!
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SOURCE: Capture video from Canon Vixia stopped working with iMovie
Video files come from Canon Vixia hg20 are in AVCHD format and this is a format which is difficult to be imported and edited by FCP and iMovie. So you have to convert AVCHD files to other easily edited video format, like FCP and iMovie preferred MOV format.
As for AVCHD Converter, have a try Aunsoft MTS Converter for Mac which is is a powerful video converter, player, editor for Mac and Windows. It can play many various movie files; it can encode movies to many formats, including iPod; it can cut, trim and join movies.
You can use this program to open and play most movie formats transport streams; edit them with crop and Trim;export them to QuickTime, AVI, DV and MPEG-4 files with more than professional quality, so you can easily import them in a DVD authoring tool, and use them with many other applications or devices.
http://www.aunsoft.com/mts-converter-mac/
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