Question about Dyson DC22 Motorhead Canister Vacuum Bagless Cyclonic Vacuum

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The turbine head does not have suction

My son was using it last nite, said the vacuum was not picking anything up. I disconnected the turbine head from wand, found some blockage. Cleaned it out, put back together & still no suction. I noticed that when I took the cover off & plugged the hole where the little rubber piece was, it had perfect suction. So when I put the cover back on, no suction.

Posted by Anonymous on

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Posted on Jan 02, 2017

tvservice306
  • 458 Answers

SOURCE: wand lost suction

cleaning all filter Assy and all Handle Assy and Hose Assy...

Posted on Nov 07, 2009

Dysonteam
  • 167 Answers

SOURCE: Dyson DC17 Animal does not have enough suction

Hi its Darran at Dyson.

It sounds as though your wand/hose assembly is blocked. Try following the blockage procedure in your user guide or visit our website's support section where you can use our self help guide to diagnose problems.

www.dyson.com

Kind regards
Darran
Dyson Customer Service

Posted on Apr 19, 2010

Dysonteam
  • 167 Answers

SOURCE: No suction on wand of Dyson DC14 Animal

Hi its Darran at Dyson.

It sounds as though the wand handle is blocked. To check this, remove the wand/hose from the machine as if you were going to use it to vacuum the stairs. Switch the machine on and test the suction at the top of the wand handle with your hand. If the suction from the wand is poor, remove the wand from the hose and test the suction again from the top of the hose. If the suction here is good, then you know the wand handle is blocked. If the suction is poor at the hose, you can remove the hose from the machine and clear any blockages here.

For the full blockage procedure please visit the support section on our website at www.dyson.com.

Kind regards

Darran
Dyson customer Service

Posted on Apr 22, 2010

ercupa190
  • 12223 Answers

SOURCE: suction on my dc08 is very poor when turbine head is attached - no problem when not. I have cleaned the brushes an ensured there are no blockages. Why the loss of suction when using turbine head ?

please go to the web page www.dyson.com and go next
http://www.dyson.com/support/help.asp?article=1468&product=DC22-TURBINEHEAD-US
and fix it. with commong sense.

God bless you

Posted on Jul 20, 2012

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1 Answer

Seems like the problem with the turbine head is a frequent problem. I am having the same problem with the brushes do not turn right when put on the carpet.i have already paid to get looked at .


Turbine nozzles require a lot off suction to work properly. If the filters are clogged it can reduce the suction. It might help to replace all of the filters.

Apr 29, 2016 | Dyson DC23 Turbine Head

1 Answer

The suction on my bissle 93Z6 isn't working. I can turn the vacuum cleaner on but only if the brush is engaged? Any helpful suggestions to troubleshooting the problem?


I am not sure I understand your question. If the problem is that the vacuum won't run without the carpet head, that is beyond my expertise. If the vacuum is on and there is no suction, there are only three possibilities: 1. There is a plug somewhere between the pick up point and the fan. 2. There is a hole somewhere between the pick up point and the fan (an air leak reduces the vacuum) or 3. The motor is running but the fan is not turning or has been damaged badly.

My son's Bissel lost suction when used to clean carpet, but was fine when doing hard floors. The plug was in the line between the brush and the point where the hose could be removed and connected to a wand to do hard floors. It is difficult to see a plug in this section of the line (it is hidden inside the head). I was able to use a stiff wire (with the vacuum off) to dislodge the plug. (I inserted the wire, poked and prodded the plug., turned the vacuum on and checked to see if it would suck out the plug and repeated until the plug finally cleared.)

My daughter's Bissel lost suction when something (I have no idea what!) abraded the line (short section of ribbed hose) close to the brush so that there was a major air leak. Being cheap, I disassembled it enough that I could wrap that section with electrician's vinyl tape to seal the leak.

I haven't had a vacuum where the fan became disconnected from the motor, but I have had fan destroyed. I had a leaf blower that could also be used as a vacuum. In vacuum mode everything that was sucked up passed through the fan. Unfortunately, it was a strong vacuum and would pick up small rocks. When a fan has lost most of its blades sucking rocks, it stops sucking anything! Most vacuum cleaners are designed so that debris can't get sucked into the fan, so this is the last thing to check. It requires significant disassembly to be able to see the fan and can be dangerous to turn on to observe its operation once exposed.

Jan 29, 2015 | Vacuums

2 Answers

The turbine head of my DC39 stopped working. The suction is super, took the brush out and disconnected the hose and looked into it, no blockage is visible looking. ideas?


hi russ, it's jack at dyson.

i'm sorry to hear you're having difficulty with your dc39's triggerhead floor tool. i appreciate you've already checked for a blockage, but you may want to follow the steps shown in our online support guide just to make sure there's nothing you've missed: http://www.dyson.co.uk/support/dc39/dc39-animal/machine-is-not-working/dc39-check-extension-tube

if you find there's no improvement after running through these checks we're happy to help further - and if a replacement is needed, we can confirm if this is covered under your dyson warranty. you can reach our experts directly by calling on 0800 298 0298 (uk), 1-866-693-9766 (us), 1-877-397-6622 (ca) or 1800 239 766 (au).

Jan 20, 2015 | Dyson DC39 Animal Canister Vacuum

1 Answer

Suction on my dc08 is very poor when turbine head is attached - no problem when not. I have cleaned the brushes an ensured there are no blockages. Why the loss of suction when using turbine head ?


please go to the web page www.dyson.com and go next
http://www.dyson.com/support/help.asp?article=1468&product=DC22-TURBINEHEAD-US
and fix it. with commong sense.

God bless you

Jul 19, 2012 | Dyson DC08 Cylinder Bagless Canister...

1 Answer

Not picking anything up


Hi there,

I'm sorry to hear you're having difficulties with your DC11. From your description of the issue, it sounds as if you may have a blockage in the turbinehead. To check for and remove any blockages, please follow the steps shown in our online support guide:

http://support.dyson.co.uk/support/dc11/dc11-all-floors/maintaining-your-dyson-machine/how-to-remove-a-blockage/from-the-turbine-head/turbine-head-maintenance

This should resolve the issue, but if you'd like any further assistance or advice, please call us free on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Feb 09, 2012 | Dyson DC11 All Floors Bagless Canister...

1 Answer

I bought a dc 22 and the button on the bottom of the head keeps popping out and and stopping. so i put tape on it to make it stay in. and also when i vacuum it doesnt **** up anything!!! it did the first...


Hi there,

I'm sorry to hear you're having difficulties with your DC22. If the cleaner isn't picking up as well as usual, and the brush control button keeps popping out, it sounds as turbine head may be blocked. For guidance on checking for and removing any blockages, please see the video linked below:

http://www.dyson.co.uk/support/help.asp?article=1944&product=DC22-ANIMAL

Clearing the turbine head of any obstructions should resolve the issue. However, if you've tried this and are still experiencing difficulties, it's probably best if you get in touch with us directly. One of our experts will be happy to provide the assistance you need. If a replacement turbine head is necessary, it should be covered by your 5-year warranty as long as the cleaner has been used in accordance with the terms and conditions listed in the user guide. You can call us free on 08002980298 (UK), or 1866MYDYSON (US).

Kind regards,

Jack
Dyson Online Customer Support

Sep 12, 2011 | Dyson DC22 Motorhead Canister Vacuum...

1 Answer

Vacuum not picking up dirt


The neck in your power head is likely clogged. Disconnect from the wand and look inside. Also check the wand.Since you have suction on the bare floor the hose is likely not blocked.

Sep 11, 2009 | Kenmore 22512 Bagged Canister Vacuum

2 Answers

Dc11 dyson


I have taken the brush heads off and pulled all the hair out of the small gap between the chrome shaft and the plastic gear housing. Then a small amount of 3-in-1 oil into that gap to lube the internals and just a little through the air intake on the side of the head to clean and lube the seals and it works like new. This lasts about 9 months under high use and the process takes roughly 10 minutes.

Mar 30, 2008 | Dyson DC11 All Floors Bagless Canister...

1 Answer

Hoover sttem cleaner


The brushes spin by virtue of an air driven turbine. This turbine uses a little of the motor suction to turn a large fan which turns the brushes. If you look behind the clear glass window on the front right hand side of the machine, you will see a screen which acts as a filter to keep debris out of the turbine. If this screen becomes clogged, it will affect the flow of air to the turbine and the brushes will slow down or stop all togeather.
Also, if the lid of the recovery tank is not on correctly, the suction will be compromised and the brushes will not turn and the machine will not pick up water off the carpet.

Feb 04, 2008 | Hoover V1 SteamVac SpinScrub Vacuum

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