Question about Cisco Valet Connector (AM10) Wireless Adapter

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Cisco AM10 Wireless Adapter not recognized as a network adapter

When I plug the Cisco Valet AM10 usb wireless adapter into my desktop pc the setup window doesn't pop up. And in the device manager window it is listed with a question mark under other devices as "Cisco AM10 USB Hub" When I connect the adapter to my netbook pc running Windows XP 32bit, the setup window pops up and it is displayed as a generic usb hub in the device manager. I can't seem to find the correct drivers to install this adapter. Why is the adapter recognized as a generic usb hub in my netbook but as other devices in my desktop?

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4 Suggested Answers

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Posted on Jan 02, 2017

puertobori
  • 7733 Answers

SOURCE: I have error 211 Your Adapter may not be installed

Go to Linksys by Cisco.

Posted on Oct 19, 2010

Mongkey
  • 236 Answers

SOURCE: Running into issues connecting to wireless

Hi,
Based on your description, you are savvy enough to set up wireless connection and would understand the terminology and steps that I am going to share with you. The following steps applies, you may want to:
· Uninstall all drivers for wireless devices without restarting your computer.
· Then, turn off your computer.
· Remove side panel and Uninstall/remove old wireless card physically. Close side panel.
· Turn on computer.
· Open Windows Wireless Manager. Fig.1.

mongkey_12.jpg
· Delete all saved wireless connection profiles.
· Close all windows then install your USB wireless adapter. Follow step by step in the instruction manual. Make sure you install the appropriate driver for your Windows version.
· Set up your wireless connection as you normally do.

If the problem persists, You might want to change/replace your Linksys USB wireless adapter with a Netgear USB wireless adapter for compatibility reasons.
Linksys

  • Adds connectivity features to your various computers and other peripherals
  • Transfer rates of up to 54 Mbps offered
  • Comes with its own firewall
Netgear
  • Adds connectivity features to your various computers and other peripherals
  • Transfer rates of up to 54 Mbps offered
  • Implements a VPN pass as well as IP address filtering for security
I hope this works for you. Good Luck!

Mongkey
"Understanding explains better..."

Posted on Jan 26, 2011

WinstonMeyn
  • 141 Answers

SOURCE: I have a Cisco AM10

Try this number 888 641 0215

Posted on Jan 26, 2011

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Problem with setting up a wireless connection using the AM10 USB Wireless Network Adaptor. The device is listed in Device Manager as working properly, but under Network Connections, the status for the...


Hi,

Looks like, you are installing in vista or Windows 7..Sometimes in these OS , it needs elevated privilages..Try to enable in Network connection by clicking RIGHT CLICK on network icon & run as Administrator privilage..OR try to install with Administrator privilages...I hope this will work

OR if there is driver problem,,Try to download drivers from the below link

http://homesupport.cisco.com/en-us/wireless/valet/AM10

Please rate & vote if you like solutions

Thanks
Sandeep

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You can find the driver here: LINK
Just go to Downloads tab and select your operating system version.

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How do i get software for cisco valet connector am10


go to homesupport.cisco.com/en-us/wireless/valet/am10
go to the downloads tab

Feb 05, 2011 | Cisco Valet Connector (AM10) Wireless...

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