When we start the machine the lid locks however once the water starts filling the lid unlocks, the washer sensor is not stopping the water at the appropriate levels, and the machine is not spinning. Yesterday the machine worked fine, today it is not.
Check door switch: If
the lid switch is bad it will not drain or spin. Try this test: With lid open
let it finish wash cycle. Press lid switch down with screwdriver. Washer should
begin
draining. Release switch. Motor
should stop. Press switch a second time.
Washer should start spinning as it continues to drain. If motor doesn't come on
while lid switch is pressed, replace the switch. OR
http://www.youtube.com/watch?v=q942xn_2VXY
Pl click if helped.
SOURCE: whirlpool gold top load washer (7 months old) won't agitate or spin
It sounds like the motor drive coupler has broken. This means the motor is no longer turning the gearcase, but it is turning the pump. It will be repaired under warranty if it is only 7 months old. You should have a full one year warranty on the washer. If not, he can probably fix it, but it will need a new coupler. He can tilt the machine back and see the coupler between the motor and transmission from underneath. I can walk you through replacing it if you want, but I wouldn't recommend it if it is still under warranty. There could possibly be something more major wrong that has caused it to break and some of the factory servicers are real picky about customers working on a machine under warranty. If you need it running tonight, he may be in trouble. Post back if you need further help or have more questions. Thanks/mike
SOURCE: Washer does not spin when filled with water. Makes loud noise
It doesn't spin
If your washer won't spin, check these:
It doesn't pump or spin
It pumps, but doesn't spin
It spins only with the lid closed
It doesn't pump or spin
If it doesn't pump water out or spin, check to see if the motor is running, then proceed as follows:
It pumps, but doesn't spin
If your washer pumps out the water but doesn't spin, check these:
It spins only with the lid closed
For safety, washing machines are made so that they spin only with the lid closed. The lid switch prevents the spinning action when the lid is up.
SOURCE: Whirlpool Duet Sport Washer Does Not Work, Door Lock is stuck
have you checked the belt to see if it came off or maybe broke off,if its not the belt then maybe the motor whent bad or needs reset,that just some of the possibilitys you might want to check,some motors have a reset butten on thim
SENSING Page 5
When the START/PAUSE/Unlock Lid is pressed, the washer will first perform a self-test on the lid lock mechanism. You will hear a click, the basket will make a slight turn, and the lid will unlock briefly before locking again. Once the lid has locked the second time, the washer will use short, slow spins to estimate the load size. These sensing spins may take 2 to 3 minutes before water is added to the load and you may hear the hum of these spins. If the sensing light is on, then washer is working properly. You will hear the motor turn the basket in short pulses to thoroughly wet the load. The washer will then move the load briefly, pause to allow water to soak in to the load, and resume adding water. This process may repeat until the correct amount of water has been added for the load. You may also hear water flowing through the dispenser, adding detergent to the load.
NOTE: Avoid opening the lid during sensing. The sensing process will start over when the washer is restarted. The sensing light may also come on during the Soak and Wash portions of the cycle. This is normal.
If there's no water, then Page 13
Washer won't run or fill, washer stops working, or wash light remains on (indicating that the washer was unable to fill appropriately)
Check for proper water supply.
Both hoses must be attached and have water flowing to
inlet valve.
Both hot and cold water faucets must be turned on.
Check that inlet valve screens have not become clogged.
Check for any kinks in inlet hoses, which can restrict water flow.
Or you have an inlet valve that is not working
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