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Trying to locate door latch part but Panasonic website not recognizing NN model number.

Trying to locate and order the door latch part for a Panasonic Genius Prestige Microwave. The inside compartment has NN number under "Model number" but the Panasonic parts site doesn't seem to be recognizing this number. I just read that a model number typically begins with "R" but can't seem to find it anywhere..help!

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  • Microwave Ovens Master
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You can order Panasonic parts from Encompass here http://tinyurl.com/7qy85y or you can call them toll-free at 866-779-5835.

Posted on May 03, 2013

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Posted on Jan 02, 2017

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MicrowaveSvc
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SOURCE: Need door assembly diagram to

While I don't have that model's diagram, normally you have to separate the door panels (as shown in the attached photo) and then you'll see the previously hidden screws you need to remove.

Or you can watch a YouTube video (not a video I made) here that demonstrates how it's done.

Normally the problem is not the spring, but a broken spring mounting tab on the door latch head (hook) assembly or the inner door panel.

If it's the door panel, it's usually easier and cheaper to use epoxy and some kind of hardware to fashion a new spring mount.

The door latch head (hook) is easy to replace or repair if that's the issue.

You can order Panasonic parts here.

We're happy to help you and we'd appreciate your thoughtful rating of our answer.
dbe3a0c.jpg

Posted on Jul 23, 2008

MicrowaveSvc
  • 9047 Answers

SOURCE: I have just had the

I'd contact Panasonic customer service about this.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Aug 18, 2008

MicrowaveSvc
  • 9047 Answers

SOURCE: door does not latch close

If you gently push up on the door latches (hook-like devices on the door) there should be spring tension. If they just flop right up, the spring is off.

Normally the problem is not the spring, but a broken spring mounting tab on the door latch head (hook) assembly or the inner door panel.

If it's the door panel, it's usually easier and cheaper to use epoxy and some kind of hardware to fashion a new spring mount.

The door latch head (hook) is easy to replace or repair if that's the issue.

You can order Panasonic parts here.

We have critical safety & disassembly info at our site, linked here.

Normally you have to separate the door panels (as shown in the attached photo) and then you'll see the screws you need to remove.

Or you can watch a YouTube video (not a video I made) here that demonstrates how it's done.

cf0061c.jpg

Posted on Sep 02, 2008

MicrowaveSvc
  • 9047 Answers

SOURCE: Microwave Panasonic Genius Prestige Model

A microwave can be dead for many reasons.

It may be the fuse, which is usually located behind the grille or on the floor of the oven behind the control panel or between the door switches.

If the fuse is good, it may be an open thermostat or thermal cutout (TCO) / thermal fuse on or near the magnetron or on top of the cavity / body of the oven.

If it goes dead for a while during or after cooking then comes back on, the magnetron is probably overheating and causing the magnetron thermostat to open.

Then when it cools, it closes the circuit and allows power through again.

When checking TCOs or thermostats, if it has a hood fan thermostat, that should read open, as opposed to the others, which should read closed.

The TCOs you need to be concerned usually with have all black or white wires only. Please reply with photos of your interior if you have questions.

If it went dead almost immediately after pressing the Start pad, that's usually a shorted high-voltage capacitor.

If it went dead a few seconds after pressing the Start pad, that's usually a failing high-voltage transformer.

If it goes dead or blows the breaker (or GFI) when you plug it in or open or close the door, then there's a problem with a door switch or door switch mount.

If it's intermittent or random, it may be a bad connection, usually on the control board or a loose fuse holder, or even an intermittent fuse.

You should do a continuity test on the fuse while it's in the holder (with the microwave unplugged, of course) then turn the fuse by hand or take it out and put it back in, then test it again.

If you remove the fuse, then press the meter leads against the ends, it can allow internal contact to be made and make a bad fuse appear to be good.

If you or someone you know decide to look into it, we have critical safety information and disassembly information at our site, and our link is at our listing here on FixYa.

You can order Panasonic parts here.

You can find an authorized Panasonic servicer here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Sep 28, 2008

  • 821 Answers

SOURCE: I have a Panasonic Model

Hello,To get the door open and salvage your dinner, take a long thin blade ( I used a frosting spreader) and insert from the bottom between the door and the oven frame on the side with the latches (usually next to the control panel). You may have to pry the bottom of the door open just a bit. The object is to push up the lower door latch (which is connected to the upper door latch) and manually open the door. You may have to try a few times but this worked perfectly for me and saved dinner. Obviously the door latch needs to be repaired but this solves the immediate problem of dinner being held hostage by a recalcitrant microwave.
wish you good luck,
take care.

Posted on Aug 02, 2011

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2 Answers

I have a Panasonic microwave. It is Model NN-T774SF. It has an inverter. The latch on the door will not close. Is it worth the cost of repair?


This is usually a pretty simple fix.

The spring has probably become disconnected from the door latch head assembly or inner door panel.

If so, you can either order a replacement for the broken part, or install a small screw into the broken part, reinforce it with epoxy, and then reassemble everything.

Normally you have to separate the door panels (as shown in the attached photo) and then you'll see the parts involved.

9f32bc4.jpg

Or you can watch a
YouTube video (not a video I made) that demonstrates how it's done.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Oct 25, 2012 | Panasonic NN-T774SF Microwave Oven

1 Answer

Have a Panasonic Microwave Mod. # NN-P294BF. The Door opener (push button type) became detatched from the door latch. It is mounted over the stove. Do I have to take it down to be able to take the...


Here you can find what you need for a very similar model
http://www.searspartsdirect.com/partsdirect/part-model/Panasonic-Parts/Microwave-Parts/Model-NNSD297SR/0789/0123370/50036271/00001?blt=06&prst=0&shdMod=NN-SD297SR
Yes, to take down the face you must have the unit fully accessible - the bolts are accessible only from the rear.

Apr 13, 2011 | Panasonic NN-P295SF Microwave Oven

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Panasonic over the range "genius" model door won't open. Is there lock on it?


No, there is no lock. The latch is jammed. This is a toughie. Breaking the door or latch seems wasteful. Can you return it? How did it get "stuck"? m

Nov 09, 2009 | Panasonic NN-SN657SMicrowave Oven

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Door does not latch close on the Panasonic Microwave Oven Model No. NN T444SF


If you gently push up on the door latches (hook-like devices on the door) there should be spring tension. If they just flop right up, the spring is off.

Normally the problem is not the spring, but a broken spring mounting tab on the door latch head (hook) assembly or the inner door panel.

If it's the door panel, it's usually easier and cheaper to use epoxy and some kind of hardware to fashion a new spring mount.

The door latch head (hook) is easy to replace or repair if that's the issue.

You can order Panasonic parts here.

We have critical safety & disassembly info at our site, linked here.

Normally you have to separate the door panels (as shown in the attached photo) and then you'll see the screws you need to remove.

Or you can watch a YouTube video (not a video I made) here that demonstrates how it's done.

cf0061c.jpg

Aug 26, 2008 | Panasonic Microwave Ovens

1 Answer

Need door assembly diagram to replace door latch & spring on Panasonic microwave model nn-t964sf


While I don't have that model's diagram, normally you have to separate the door panels (as shown in the attached photo) and then you'll see the previously hidden screws you need to remove.

Or you can watch a YouTube video (not a video I made) here that demonstrates how it's done.

Normally the problem is not the spring, but a broken spring mounting tab on the door latch head (hook) assembly or the inner door panel.

If it's the door panel, it's usually easier and cheaper to use epoxy and some kind of hardware to fashion a new spring mount.

The door latch head (hook) is easy to replace or repair if that's the issue.

You can order Panasonic parts here.

We're happy to help you and we'd appreciate your thoughtful rating of our answer.
dbe3a0c.jpg

Jul 23, 2008 | Microwave Ovens

1 Answer

Have a Panasonic microwave model NN-6705A with a damaged door. Trying to locate a replacement door. Can you refer me to a source? Panasonic no longer supplies parts since oven was made in 1995


You can order Panasonic parts here. Chances are you'll have to order just the part that's bad, assuming it's available.

Otherwise, I would recommend that you contact your nearest Panasonic-authorized servicer to see if they have any used or "new old stock" doors or parts.

We're happy to help you and we'd appreciate your thoughtful rating of our answer.

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Panasonic NN 9859 Membrane switch


Hi,

Yes, you are correct. The membrane switch for this model was discontinued. The correct part number for the membrane switch is A630Y5460HAP for model NN 9859.

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