Question about Dyson DC17 Animal Bagless Upright Cyclonic Vacuum

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My dyson isnt picking up - Dyson DC17 Animal Bagless Upright Cyclonic Vacuum

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Disconnect it from the power and check the entire path from pickup to discharge for clogging

Posted on Apr 28, 2013

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The brush isnt spinning so vaccum wont pick up


Hi Julie, it's Jack at Dyson.

I'm sorry to hear your Dyson vacuum's brush bar isn't spinning. We should be able to help with this, but to provide specific advice on resolving the issue I'll need to know which Dyson model you own. This will begin DC--, followed by two numbers. If you can confirm this I'll be in touch as soon as possible.

Alternatively, if you'd prefer you can reach our experts directly by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

You can also find a lot of useful advice on using and maintaining your machine by visiting http://www.dyson.com , clicking 'Support' and selecting your machine from the list.

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Dyson ball 24 not picking up dirt


Hi Dorothy, it's Jack at Dyson.

If your DC24 doesn't seem to be picking up as well as it should be, and you've already tried washing the filters, it's likely that your machine has a blockage. To locate and remove any obstructions, please take a look at the steps shown in our online Support guide:

http://www.dyson.co.uk/support/dc24/dc24-multi-floor/my-machine-is-not-working/machine-not-sucking-picking-up-as-well-as-usual/how-to-wash-filters/check-suction


If you still feel your machine isn't working correctly after following the Support guide, our experts will be happy to talk you through some further troubleshooting checks. You can reach our freephone customer Helpline on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Mar 22, 2013 | Dyson Ball DC24 Bagless Upright Vacuum

1 Answer

My dyson seems to have lost its suction therefore is not picking up anything yet i have found that when my dyson is standing upright it has a little more suction but nothing like how it use to work. This...


Hi there,

Sorry to hear you're having a problem with your DC07. You should be able to resolve the issue by following these simple steps: http://www.dyson.co.uk/support/help.asp?article=1940&product=DC07-SY

If you're still experiencing difficulties, please get in touch with us, free, on 08002980298 (UK), or 1866MYDYSON (US), so we can run through some checks over the phone.

Kind regards,

Jack
Dyson Customer Service

May 09, 2011 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

Ive got a dc07 dyson just changed the belt on it as i had to since then it isnt picking anything up at all nothings clogged up had it to bits and put it all back together again properly. The hose is...


Sounds like the hose underneath has become detached. Have a look and if its not that come back to me. Also can yo9u check your U Bend is still on as these can come off.

Feb 26, 2011 | Dyson DC07 Animal Bagless Upright Cyclonic...

1 Answer

My hover isnt picking anything up?????


Your hose (or what ever your machine uses to get the dirt from the floor to the bagless dirt area) is clogged. You may be able to blow the clog out "backwards" using a 'shopvac' type vacuum.

Thanks for your question at FixYa.com

Jan 04, 2010 | Dyson DC07 Animal Bagless Upright Cyclonic...

1 Answer

My dyson ball wont pick up


You may have a blockage in the machine or the internal hose has become dislodged. Call the Dyson helpline for a thorough troubleshoot and solution.

Jul 09, 2009 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

The suction isnt working


probably is full or could possibly be clogged

Jun 28, 2009 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

I have a dyson and it isnt picking up the large items on the carpets. such as string.


Check for blockage in hose or underneath. Check for blocked filters and lastly check the belt isnt broken or stretched

Jan 31, 2009 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

Dyson suction loss


make sure the filters in the bottom are clean, then remove the canister and you will need to clean it thouroughly, pay close attention to the upper section inside where the "cones" come togetheri have read that they are prone to clog up here and lose suction, google dyson suction loss or how to clean a dyson ect...pay attention to getting the rod that releases the bottom to dump back in the correct place or it will not work right. a few write ups tell about this!

Jan 31, 2009 | Dyson DC07 Bagless Upright Cyclonic Vacuum

2 Answers

Dyson DC07 Original won't pick up at base


Hi,

Lie machine on its side pull back handle as if vacuuming & switch on (KEEP YOUR FINGERS & ANY LOOSE CLOTHING CLEAR OF BRUSH ROLLER)

Brush should spin if it doesnt ensure clutch control knob on side of machine is in drive position if it isnt rotate knob by hand to drive brush should now spin.

If it doesnt & your machine has A clutch either clutch will need replacing or belts will need replacing.

Manuals are available to replace belts & remove the clutch from this site http://dysonmanuals.llc.nu/index.htm

Apr 28, 2008 | Dyson DC07 Bagless Upright Cyclonic Vacuum

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