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I have dish network and a dish 500 sattelite dish and some channels play and some say complete signal loss

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Hi Michael! I apologize for the delayed response. My name is Kimberly and I form part of the Social Media Department with DISH. It is a pleasure to be able to assist you and provide you this information in case you need it in the future. Follow this link to help you troubleshoot any signal loss issue or if you need any technical support regarding our service. http://www.mydish.com/support/complete-sig-loss?WT.svl=gsearch_results If you need additional help or if issue persists after troubleshooting issue please feel free to reach me at kimberly.escobar@dish.com

Posted on Jul 11, 2013

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Posted on Jan 02, 2017

satscoop
  • 59 Answers

SOURCE: Dish Network - Dish 500 Satellite 110 is not being recognized

Lonnie, You have a simple problem,the 119 satellite is lower in the sky than the 119 if you make sure the pole you are mounted on is straight and plum ,then simply raise the dish a few elevation degrees and turn the dish to the left.Your dish is aimed low and to the right.

Posted on Oct 29, 2007

  • 374 Answers

SOURCE: Dish Network - Dish 500 Satellite 110 is not being recognized

You will need a DP or Legacy twin or quad, or DPP twin without using an external switch. If you use Legacy Duals, or DP Duals you will need a switch. USUALLY a SW21 is used to combine the signals but you may have a different one in use if at all.

The primary thing to remember when using a switch is that you must use the same type of LNB as switch e.g. Legacy switches with Legacy LNB's and Dish Pro switches with Dish Pro LNB's.

Check your LNB type. Legacy LNB's have only a Dish Network Logo on them, Dish Pro has DP on them and DPP have DP PLUS on them.

One of three things could be the cause:

1. Line of site. Must be clear of all obstructions to ensure adequate signal.

2. You have a faulty switch, or conflicting LNB and switch, or no switch at all.

3 you may have a bad port on the LNB.

As a fail safe check that your mount is level and plumb. You also may have the dish pointed directly at 119. Check the Skew and elevation settings as well. If LOS IS THE ISSUE YOU MAY NEED TO RELOCATE THE DISH OR REMOVE THE OBSTRUCTION.

In some extreme cases microwave towers and High Voltage lines also pose a problem but doubt this is the case for you.

Posted on Sep 04, 2008

  • 6 Answers

SOURCE: Unable to pick up local

first of all, make sure all your connections are secure and threaded all the way in. Next, go to the main menu and press 5 (configuration) and press 1 (search for channels) if this doesn't work, press 4(signal strength meter) and see how strong your signal is. You may just need to re-position your antennae. If all else fails try system reset(number 5) and repeat search for channels. I've had similiar experiences with mine but I have a 62% signal strength and still get 20-something channels. Hope this helps.

Posted on Oct 11, 2009

SOURCE: My Hd channels are saying complete signal loss

Hi edhayes27 my name is Mike Houston of DISH Network Executive Office. This posting in FixYa shows you have the 311 receiver; this receiver will only show SD channels. We do have the VIP 211 which will show in HD and SD channels. If possible can you verify the model number of your receiver, which indicates you

Posted on Jan 12, 2011

SOURCE: My VIP722 DVr keeps showing

Hi, Mary with Dish Network Customer Service. I apologize for the problem you have been experiencing with your signal loss on the HD channels. The majority of our HD channels come from a different satellite then the ones that carry our SD channels. It is not uncommon to have a signal loss on HD channels but still have good signal on the SD channels. We at Dish Network do not have the ability to effect the satellite signal in your home. If you have run the check switch test already and are still having a problem, then we will need to schedule a Service Technician visit to resolve the issue. If you would like to contact me directly at marycatherine.brady@dishnetwork.com, with your account# or phone#. I can review your account. I would like the opportunity to this resolved for you as quickly as possible. Thank you! 

Posted on Jan 12, 2011

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How do i set up my LG43uh620v smart 4ktv for sattelite reception.i have a sattelite dish ariel plugged in?


Easiest way would be use the HDMI output from your Satellite Receiver box to your new TV. If you don't have a Satellite Receiver box at that location, you'll need to get one from your service provider.

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We've had Dish Network for almost 10 years and


Hi Deanna, my name is Kimberly and form a part of the Social Media Department with DISH. I would like to begin by apologizing for the inconvenience you have experienced with our equipment. I understand this can be very frustrating and upsetting to you. I am here to assist you and would love to do so. Please know that there are many different reasons that may be causing signal loss. If you are losing signal constantly it may be that the dish is misaligned. In order to realign the dish we would need to schedule a technician visit. I would love to further look into this for you if you need us to. Please feel free to reach out to me directly at kimberly.escobar@dish.com I look forward to assisting you.
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1 Answer

Second level tv has a signal but the main tv on first floor has no signal.


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If you have a signal loss message on your screen (Signal has been lost, Partial SIgnal loss, COmplete signal loss, or Acquiring signal), you will first want to unplug the receiver from the power source for 10 seconds. You will get the Acquiring singla message as the receiver reboots after you plug it in, but that should only be about 5 minutes at the most. If you get the message after 5 minutes, you will want to make sure that all of the cables going from the back of the receiver to the wall are tight. If that still doesn't do it, please let me know!

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My VIP722 DVr keeps showing that I have a complete loss of signal. This goes for awhile and can receive no HD channels. By going to DVR I can then go to guide and get SD channels only. But then after...


Hello this is Nick Franta with DISH Network.

What error message are you receiving on your screen? There should be a 3 digit number in the top right of the message. Has there been any bad weather in the area which may have affected the signal?

If you haven't been advised to already, I would suggest doing a hard reset of the receiver by unplugging it from the outlet for 10 seconds. When you plug it back in the receiver will reboot itself for you. If you are still getting errors hit the menu button then 6-system setup, 1-installation, 1-point dish, and then hit check switch and then test. All your satellites should show green. If not we would need to send a tech out to address the issue.

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My Hd channels are saying complete signal loss then later they are available again, then complete loss again. Can switch to non hd channels but want the Hd. What do you suggest


Hi edhayes27 my name is Mike Houston of DISH Network Executive Office. This posting in FixYa shows you have the 311 receiver; this receiver will only show SD channels. We do have the VIP 211 which will show in HD and SD channels. If possible can you verify the model number of your receiver, which indicates you

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The TV user guide should provide the procedures of acquiring auto scan. For example, your TV may be acquiring functionality from satellites dishs or cable receiver devices. Performing an auto scan achievable with the remote control device with adjustment to settings on the channel buttons would produce a signal only with available transmitter stations. Performing a channel auto scan would display no signals without available receiver devices often acquired with susbscription from a provder either cable TV, sattelite or disk network, show on demand for example. However, performing an auto scan on a new Tv should simply display a count list of possible available channels on which signals could be display when any is provided. Good luck

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I have a dish tv disk at my home. I have troubling in dish tv channels just few channels are working like star news zee action national geographic and some channels like colors sony max tv are working in...


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1 Answer

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