Question about Cell Phones

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MY HUSBAND BOUGHT MY PHONE AS A BDAY GIFT. SINCE THEN WE HAVE SEPARATED. HE'S STAYING 30 MINUTES AWAY, I'M HAVING TO CONSTANTLY FILL IN INFO & CHANGE PASSWORD,HE KNOWS EVERYTHING I'M DOING.......HOW CAN I KNOW FOR SURE IF HE'S GOT ACCESS TO MY ACCOUNT? BEING THAT THE SALES REP AND HIM SET UP MY PHONE ACCOUNT HOW CAN I LOCK HIM OUT AND GAIN SOME PRIVACY?

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Hi Julia,
I'm unsure which phone you have so I'm unable to go in to detail with this but I would suggest
If your ex knows all your account passwords then he will still be able to access any content linked to your phone online. As you've already mentioned you WILL need to change all information regarding these accounts, along with email address and passwords.
Then it may be the best thing to consider a factory reset, however this will delete everything you have on your phone and put it back as if it was new.
You maybe able to make a back-up of the content on your phone with a PC or laptop and if you are given the option of what to back-up, I would advise that you only back-up photo's, phone numbers and not any app's as there could be one on there which could be used to access or track your phone. Make a list of what apps you use and re-download them if you wish.
Best Regards
Mike

Posted on Apr 28, 2013

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