Question about Vacuums
I have checked everything out and it seems fine, this vacuum is a year old and the roller is not working, the vacuum turns on but the roller isn't moving at all
Posted by Anonymous on
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Posted on Jan 02, 2017
u might need 2 change the belt on the attachement there r 2 screws on top take em out after u take off cover there is a plastic cover over the belt take off c if the belt broke the rest is easy
Posted on Mar 02, 2008
Kenmore Canister Vacuum Model 26312
Posted by Alecia Rojas on Apr 28, 2008
Kenmore 23612 Progressive PowerMate Canister Vacuum
Vacuum is not sucking. It is just over a year old.
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure.
It sounds like you have a clogged hose or a full bag, or dirty filter. The best way to check your electric hose id to run a marble or steel ball thru the hose and if it goes thru all the way then check the bag and filter, most times it is the vacuum hose. If it id the hose you can try to pull apart the clog from both ends using another central or canister vacuum. If not and the ball stops mid way thru the hose then you can use a broom handle with a round hook on the end so that it does not puncture the hose is any place and the round hook can loosen or break up your clog and then your suction will return, if you poke a hole in the vacuum hose there are repair kits that go on the outside of the hose that will slide over the hose and then you use a heat gun and shrink the hose repair kit down to size therefore plugging the leak. (Hose repair kit). So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions.
National Customer Relations 1-800-549-4505
Home Services & Repairs 1-800-4-MY-HOME
Parts Orders & Inquires 1-800-366-PART
Thanks, Don – The Vac Man
Go Ahead. Use Us.
Posted on Apr 28, 2008
is there anything jammed underneath.can you turn the brush roller by hand.if not then take it back where you bought it.sounds like you have a defective brush roller
Posted on Apr 23, 2009
I believe that this is probably a Kenmore Canister vacuum cleaner, but I can't be positive. The model number 116 is just the first part, and all Sears vacuum cleaners start with model 116. There is a . after the 116 that will identify the vacuum. If you'd like me to be more model specific, or if this is an upright vacuum, please just request a clarification and I can take pictures even for you.
If this is a canister style vacuum, then you'll need to remove the foot pedal that rewinds the cord reel. There are 2 or 3 (depending on which model you have) hidden screws underneath of this pedal. You may simply pry off the pedal using a flat head screw driver. Also when you have the bag door open, you may just pull forward while it's open, and this will remove the bag door housing. There should be two screws in the front of the motor housing that need to be removed as well.
My guess from the age of the vacuum that's probably the motor that's gone. If this is the case, you probably can still get a motor if you'd like to just replace the motor inside, rather then buying a new vacuum. Typical Sears Kenmore canister motors sell for 79-120 dollars.
Again, I'd be happy to try and help you further, I will just need the entire model number after the 116. to know which vacuum you have.
If this was helpful, please click the 4 thumbs up icons in the top of the page. Thank you,
Posted on Mar 21, 2010
SOURCE: agitator doesnt turn
There is actually a reset button on the agitator, I would try pushing this switch first to see if this fixes it. The button is located on one of the sides of the agitator housing, I'm not sure if it's the left or the right side, or on the top of it.
Look on the sides of the part of the vacuum that is on the floor and see if you can see a small red pole on either side. If you can't find it here, look on the top of the part of the vacuum that touches the floor for a brush overload reset switch.
Try pushing that poll whenever you find it. This switch is a protection mechanism that will shut the brushes down to protect them if something gets vacuum up inside of the brush, it will automatically shut itself off to prevent any damage.
Simply push this overload switch down, and this should hopefully fix your problem.
If this didn't, please let me know and I can walk you through some more advanced troubleshooting.
If this was helpful, please be so kind and rate my repair, or leave feedback.
Posted on May 18, 2010
Testimonial: "I actually tried pushing this before I posted my question. When I tried again, I realized it was stuck pushed in. I used a pair of tweezers to pull it back out and the agitator is working great. Thanks a million! So thankful not to have to buy a new vacuum!!"
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