Question about Dyson DC39 Animal canister vacuum cleaner

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Carpet/hard floor brush scrapes floor loudly

Vacuum was fine for the first few months of usage, but it's now scraping the wood floors and making a lot of noise in the process. It almost seems like something wore off on the brush and now something is scraping by, but I can't see anything when I inspect the brush...besides a ton of scratches on the tool :((

Posted by Anonymous on

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Posted on Jan 02, 2017

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  • 833 Answers

SOURCE: DC15 - scratching wooden floor

You should have an adjustment to remedy this...it is usually called a pile adjustment and is often found in the area above the beater bar.  
Is the bar worn?  Is there something in the bar causing the scratches?

Posted on Nov 27, 2008

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b0sslady2001
  • 357 Answers

SOURCE: Dyson making loud noise

If your brushroller isn't spinning it will make the loud sound. Try removing the brushroll and reinstalling it. If this doesn't work, you may need a new brushroller.You can find one here...

http://cgi.ebay.com/DYSON-VACUUM-DC07-DC14-DC-07-14-BRUSH-ROLL-BEATER-BAR_W0QQitemZ120452265897QQcmdZViewItemQQptZLH_DefaultDomain_0?hash=item1c0b83b7a9&_trksid=p4634.c0.m14


Marci

Posted on Aug 07, 2009

Vac Belts
  • 701 Answers

SOURCE: I have a Dyson DC17 that has started making a loud

You need to replace the belt. Here is the belt you need and a manual you can view which has instructions:

Dyson DC17 Belt and Manual

Posted on Feb 07, 2010

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