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Unable to use Vista Ultimate software to ...
By d_carriere1 on Mar 14, 2009
I had a Acer Aspire AM5620-E5301A computer.
I bought a upgrade software Vista Ultimate to install on my computer.
I did not want to use windows anytime upgrade to download the software.
When installing Ultimate software it goes to the enter key, works OK.
Than I came to choose either custom or upgrade buttons.
But the upgrade button is grey out, can not push it to pick that one.
Custom button works OK, but I do not want to apply for clean start, to re-format the hard drive.
Why I can not use the upgrade button to finish install the rest of Ultimate.
I bought a upgrade software Vista Ultimate to install on my computer.
I did not want to use windows anytime upgrade to download the software.
When installing Ultimate software it goes to the enter key, works OK.
Than I came to choose either custom or upgrade buttons.
But the upgrade button is grey out, can not push it to pick that one.
Custom button works OK, but I do not want to apply for clean start, to re-format the hard drive.
Why I can not use the upgrade button to finish install the rest of Ultimate.
Comments:
Mar 15, 2009
- I decided to go back to factory setting on Acer Desktop. Re-load it back-up files and install Windows Vista Ultimate on my system.Windows SP1 update was the problem, it did not allow my version of store bought Ultimate to be install.
Install factory backup, Vista Home Premium was on it.
Than install Vista Ultimate software for the next step.
Update my Windows Ultimate for the finish steps.
d_carriere1
Mar 18, 2009
- After re-installing my Acer recovery disk info on my computer.It was Vista Home premium on the computer.
I backup my files, than I install Vista Premium Ultimate.
Update my computer to Service Pack 1.
And all the others I needed files from windows Ultimate.
I do have Service Pack 1 on my computer with Ultimate.
d_carriere1
Mar 18, 2009
- My computer is OK now, I have my Vista Ultimate now.I had to wait, and put in my Acer recovery disk info, that came with my Acer AM5620-E5301A.
Install ultimate software after wards.
Update to SP1 Everything works great now.
d_carriere1
Clarification Request
Posted by vijrams on Mar 19, 2009
what is the original os you are upgrading from?
Posted by cpenzes on Mar 18, 2009
are you saying your still having a problem or everything is okay
Posted by kd24911 on Mar 18, 2009
Hi,
What is your existing setup/os/service pack?
Thanks.
Posted by cpenzes on Mar 14, 2009
are you using ac power cord to do install
have you tried installing right from harddrive by restarting system with cd in drive
Same Problem
Mar 14, 2009
- Yes to AC power, I have a desktop computer.Yes I try the cd drive, try to boot it from there too.
Same problem I get.
- Guest
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