I'm using the 8800 for a business customer, and dialing through the modem works just fine on the direct outside phone line. However, when a 9 needs to be dialed to get an outside line, I can't connect to the modem. I have tried putting a 9 and commas in front of the phone number as well as using the dialing rules to dial 9 first. Neither works. Am I missing something?
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Re: Dialing through the modem
Ok sometimes PABX systems just don't seem to play well with modems... as a thought put a couple of Commas, a "Pause" B4, AND AFTER ya try to dial the 9, IE: ,,9, As sometime it takes a while for the PABX to "Latch on" to the DTMF tones. Thats all I can think of really.
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Try using a standard phone to call your Fax Line
Connect a phone to this Line to test for voice
Disconnect Fax Machine from Phone Line
Reset Fax machine
The Fax machine is supposed to respond to the right tones being sent down the voice line
If it is not responding & all else works then check your Fax settings for "Receiving"
I have a unlocked ZTE Mf190 USB-Modem. When I put the SIM card in it and
connect it to the computer, I am able to connect to 3G Internet via
beetel connection manager. Is it also possible to send and receive SMS.
But when I try to make a voice call on beetel voice call panel, I
receive this error message "Dialing failed! Please try again!" . And
also when I use another phone to call the SIM card line number that I
put in the USB-Modem, I receive busy tone
The modem in the terminal is defective. Confirm by having the terminal dial into your direct extension, if
confirmed that the modem is not dialing out, like you did them the terminal will require service. WE CAN HELP CALL US @ 775- 358-2922 : - )
I assume that this is a home phone issue. If so, it is possible that it is setup to dial an outside number before dialing the number that you input (like at work we dial a 7 before dialing our customers number). This will make your calls have an extra number at the beginning if it connects directly to an outside line.
hmm..well..this maybe as simple as the phone number setting in your dial up application..do you have call waiting or voicemail on that line? You may need to set the phone dialer to compensate for that issue.
Basically the modem has to dial in first to give you connection, One end goes to the Phone wall socket and the other end to your computer.
-Now in your case I am sure that your router is a DSL router meaning have no capability of dialing on command from the external modem.
-Nowadays VOIP built in routers are much more capable of dialing numbers directly.
-Old dialing modems should be connected directly from computer to the wall jack (phone lines).
Hope that helped!
If your modem can fax a local number or dial-up an Internet Service Provider in your Local Area then your Internal Modem is just fine.
Check if the configuration of your Modem to access outside long-distance number.
Go to your Control Panel-Open Phone & Modem Options-Dialing Rules (Tab)- then click on EDIT Button.
You can enter the number needed to have a long distance dialing.
If you don't know the number needed for long-distance dialing then ask your Local Phone Service Provider.