Question about SanDisk Sansa e250 MP3 Player

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Corrupted files Ok so one day I just connected my mp3 to charge it and when I disconnected it I tried to play my music and it showed only 60 songs and I deleted every thing so I thought but it showed there was something taking up all the space. Then I started messing with my SanDisk and I uncovered the hidden files. So I went straight to the system?s music and found some folders that had some weird signs like: ?╜ T and I thought that was the problem but they can?t be deleted. Now all the songs I add won?t play. p.s. I already put RESET ALL and nothing happened

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Re: Corrupted files - SanDisk Sansa e250 MP3 Player MP3 & Digital Media Players

All i can say is try to format the mp3

Posted on Aug 07, 2007

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How do you charge the delstar ds 821, & down load music?

MP3 players can only play music files in mp3 file format.You can download mp3 music files from the Internet toyour computer and then copy them to your MP3 player.For your CD collection, you need to convert your CDs tomp3 music files onto your computer or download them from the Internet and thencopy them to your MP3 player after you have connected the USB cable tothe MP3 player and the computer.
You can do this using Windows Media player and Rip the CDs - Media Player willcreate a MP3 music file for each music track.Click on this link for instruction on converting musicfiles to mp3 file format :-

Mar 08, 2012 | MP3 & Digital Media Players

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Hi,love to help out, but can not know exactly what happened to the mp3 player before it went off, so am going to give you steps to troubleshoot your mp3 player..

Power Problems

Try recharging the battery if the MP3 player is not turning on. To recharge the battery, connect one end of the USB cable to the USB port on the MP3 player and the other end to an open USB port on your computer. The Sandisk MP3 player will begin charging.
Try turning the player back on. If it does not turn on, perform a reset. To do this, press and hold the "Power/Menu" button for at least 15 seconds.

Turn the player back on.

Press the "Menu" button if the player keeps turning off periodically. Select the "Settings" option in the Menu and select "Power."

Select "Auto Power Off" and turn off the sleep settings.
Play and Display Problems

Connect your Sandisk to the computer. The computer will automatically recognize it as a new device.

Double-click "My Computer" on the desktop. You will see your MP3 player's icon listed as a removal disk together with other removal devices.

Double-click the MP3 player's icon. Double-click the "Music" folder. You will see all the songs uploaded on your player. Right-click the music file that is not playing and click "Properties." In the "Properties" window, you should see which format the music file is in. If it is not an MP3, WMA or WAV, it will not play. Only upload music files of these formats.

Right-click a music file that displays "Unknown artist/album" and click "Properties." Click the "Summary" tab and click "Advanced." Input the data you want, such as the song title, album, artist and year. Click "OK" to save the changes.

Rule Out Basic Hardware and Software Issues

Verify the stability of the Sandisk Sansa MP3 player's hardware and software to help narrow the scope of your troubleshooting efforts. Check that the player has a full battery charge by connecting the Sandisk Sansa to your computer using the included USB cord and waiting for the yellow charging icon to show on the player's screen. Ensure the Sandisk Sansa's internal software is current by downloading the latest firmware updates from the Sandisk website.
Troubleshoot File Issues on the Sandisk Sansa MP3 Player

Review the digital files for potential compatibility conflicts that are causing errors on the Sandisk Sansa MP3 player. This is one of the most common causes of problems when trying to play songs on the device. Look at the end of each of the song files on your computer and check that they end with ".mp3" or ".wma." Use the Sansa Media Converter software (included on the player's original software installation disk) to convert any other files into a format that is compatible with your MP3 player. Make sure you have all rights to the songs. Some songs, such as those purchased in iTunes or the Windows Media Store, require an individual to give each player playback rights. If your Sansa player has not been verified, it will not be able to play protected files.
Contact the Sandisk Technical Support Hotline

Contact the Sandisk Technical Support Center if all troubleshooting attempts fail to restore the Sandisk Sansa to an error-free status. Individuals covered under the Sansa's one-year warranty, or individuals willing to pay a small fee, can contact Sandisk electronically via its support website (link in the Resources section) or via telephone (866-726-3475).

Hope it helped.

Have nice day.

Feb 25, 2011 | SanDisk Sansa Clip MP3 Player

1 Answer

How to add new mp3 songs

Install iTunes
Before you connect your iPod shuffle to your Mac or PC computer or use it, you must install the latest iTunes software.
2. Connect and Set Up your iPod shuffle Charge your battery by connecting it to an Apple iPod Power Adapter or connect your iPod to a high-power USB port —one that's located directly on your computer—to ensure that your computer charges your iPod battery. (If your computer doesn't seem to recognize your connected iPod , wait about 30 minutes to allow the iPod battery to charge before going further.)
3. Fill your iPod shuffle and iTunes with Music Once you finish the set up, iTunes will open. It will then either:
  • Automatically start filling your iPod with music from your iTunes library (if you set iTunes to automatically update your iPod)
  • Allow you to pick and choose what music, audiobooks, and podcasts to add, if you opted to manually manage music on your iPod.
To manually add content, simply drag any file from your iTunes library or playlist to your iPod icon in the iTunes Source list. If you're using iTunes for the very first time, you'll need to add some music to iTunes first, such as songs from your own CDs or music already on your hard drive.
4. Disconnect your iPod shuffle Once you've got your music, audiobooks, and other files on your iPod, you're ready to enjoy it.
  • If you see an “OK to Disconnect” message on your iPod, simply disconnect it from your computer.
  • If you see a “Do Not Disconnect” message, click the eject icon that appears next to your iPod icon in the iTunes Source list and then disconnect your iPod from your computer when you see the “OK to Disconnect” message.
  • Disconnecting my iPod shuffle
5. Play your iPod shuffle Now you’re ready to enjoy your iPod.

Sep 14, 2010 | Apple iPod shuffle MP3 Player

1 Answer

Wont charge properly, music only last 5 minutes or so

Hello there :)

Try to chance the battery and see if it helps or read this site :

The write on the site :
5. I'm sure my THUMP is fully charged, so why doesn't it play music?
  • Make sure the volume is not set too low to hear.
  • Make sure there are song files stored on THUMP. Connect THUMP to your computer and open the folder that shows the contents of the THUMP memory
  • Make sure you have the correct music file formats loaded into the THUMP memory. Currently, THUMP plays MP3, WMA and WAV file formats. No other music file formats are supported at this time.
  • Make sure the WMA music files you are trying to play are not protected by DRM. (See below for more information on DRM.) If the song files are protected by DRM, you need to download the DRM Enabled Utility found at
6. Why can't I get a full six hours of song play time out of THUMP?
  • Many things affect play time, including the volume level, file compression and music file format. Also, lithium ion polymer batteries gradually lose their charge while not in use. These batteries are also susceptible to temperature.
  • Even though they represent the best technology available, lithium ion batteries do not perform best in high heat.
7. Is it best to completely drain the THUMP battery before recharging?
  • It makes no difference. Lithium ion batteries have no "memory effect" like older technologies such as nickel cadmium, so you can charge them at any time - even when they are not fully discharged.
Hope thats helps
If not then try to return here

Please rate my answer :)

Jun 10, 2010 | Oakley Thump MP3 Player

1 Answer

Stucked at Refresh database

When the Sansa reads "refreshing database," what it is doing is going through all the songs you've loaded on to it, pulling out the "tag" information (Artist, Album, Song Title, Genre) so it can add this information to its own database which it uses to display the songs to you in its menus.

If it gets stuck during this process, usually it's because of a corrupt song file, or a song file in a format it doesn't understand.

Note that the e280 is only able to play MP3 and WMA audio formats. If you've loaded a different type of audio file onto your Sansa, you'll need to remove them.

If the songs you've recently loaded have all been MP3 and/or WMA, you may have loaded a corrupted file onto your Sansa. Try removing the songs you recently added, and see if the problem goes away.

Feb 27, 2010 | SanDisk Sansa E280 MP3 Player

4 Answers

Rizone 32gb. Only charging to 3 bars instead of 4 and this takes hours and hours. Can't find shuffle setting and can't drag and drop music. On screen it shows as gone in but when i check player music has...

To charge your player, with the player on OFF, connect it to a computer or other charging device. Then, after everyting is connected, then turn your player to ON. (For some reason, my player doesn't charge if it is already ON while being connected to the computer or other device.) It will charge.
This is the solution that I use for the music. Connect you player to the computer. Turn it ON after being connected. Go to FILE NAVIGATIONN. Copy your music there. (not in any forler, but as a separate entry in FILE NAVIGATION) Next, disconnect your player from the computer. (Use the SAFELY REMOVE HARDWARE feature for this.)

On the player, there is a PLAY button (NOT THE ONE MARKED "M", BUT THE ONE WITH THE RIGHT FACING ARROW WITH THE TWO BARS) next to the volumn button. After going into the FILE NAVIGATION menue, scroll down to the song(s) and/or music you want to move. Click the song using PLAY. You will see three options: MOVE, COPY, and DELETE. Scroll down to the MOVE option. In the main menue of FILE NAVIGATION, scroll down to MUSIC. Now click the "M" button (the one next to the button with two arrows and one bar). A screen will come up that says that the file is being moved. The song will now be in the MUSIC folder.

You could use the COPY or DELETE features for their respected funtions if you want to when these functions appear.

This is as complete as I can make it.

Jun 27, 2009 | MP3 & Digital Media Players

1 Answer

My ipod shuffle wont play music

It won't play music while connected to computer, that's for sure. It only plays when it's disconnected from the wall charger and computer.

The songs could be in the wrong format
AAC is iTunes native format
Mp3 generally works
WMA is iffy - only unprotected (non-DRM) files will work
Streaming songs won't work

-Tha Mp3 Doctor

Aug 29, 2008 | Apple iPod shuffle Second Gen. Silver (1...

1 Answer

Ipod suffle

It won't play music while connected to computer, that's for sure. It only plays when it's disconnected from the wall charger and computer.

The songs could be in the wrong format
AAC is iTunes native format
Mp3 generally works
WMA is iffy - only unprotected (non-DRM) files will work
Streaming songs won't work

-Tha Mp3 Doctor

Aug 26, 2008 | Apple iPod shuffle Second Gen. Silver (1...

1 Answer

Can't put music on player

this sounds like 3 problems
1 battery power
2 upgrade software back up files
3 corrupted files

May 19, 2008 | SanDisk Sansa Shaker SDMX9N-512 MP3 Player

1 Answer

File error

What's the music format of the songs that you placed on your mp3 player? Some MP3 Players only capable of playing song files with .mp3 extension and are incapable of playing other music format like wav, wma, etc. Check also the contents of the player for corrupted files and foreign files. Some viruses from a computer could affect the performance of your mp3 player.

Jan 02, 2008 | Sony NWZ-B103FBLK MP3 Player

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