Question about Acer Aspire One D255 Netbook

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Power notebook Howdy. This machine has been running fine (provided I keep the processor cool) since it was given to me about 3 months ago. About an hour ago, I was watching streaming video from a tv station with the battery fully charged. (It won't run correctly just using the factory wall-wart. It's only good for charging. At least that's been my experience.) and the screen changed. It stayed lit but black with the DOS-type cursor immoveably on the top left corner. My first thought was to power down and perform a cold boot but now it won't even power down! I can also hear a fan quietly blowing and the blue LED in front is solid on. Any thoughts would be most welcome and greatly appreciated. I love this thing, I just it would behave. Also, in case it would be useful to know, regarding the sliding latches on the underside for (I assume) the battery (I don't know how to access the battery yet.), the "lock" side is immoveably with the red band showing, which appears to indicate being in the unlocked position (you'd know better than I) but the other slides back and forth in what appears to be a normal fashion. Thank ya very much.

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  • Sammy Hooff Apr 27, 2013

    UPdate. I let the battery run down so it would at least shut ITSELF down. Then I let it get get a small enough charge to run. When I powered it up, it just behaved normally. Is this thing possessed?

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This is a common problem with the Acer Aspire one. Apparently, the BIOS needs to be flashed using a flash disk with the required files.

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Monitor: if the inverters were blown, you would be unable to use clamps as a workaround. I suspect a lose or broken contact to the display wafer caused by rough handling of the laptop. This is delicate stuff, you cannot repair without specialized tools and usually its simpler and cheaper to swap the panel for a new one.

Charger: try to remove the battery and connect the charger. Check if the laptop starts now. If yes, the battery probably reached its end of life and drains so much power during inefficient charge that the power supply has not enough extra strength to run the laptop on top. Only one hour of run time hints to a degraded battery, too.
Replace the battery with a new one and check if the problem persists.

If the laptop does not run with charger and without battery, the power regulation in the laptop is fried.

Since there is more than one defect already (replacement batteries are not cheap, too), you should consider to contact Acer repair services. In my experience they provide reasonable priced repairs; they give you a quotation for a small fee before they actually repair the thing, so you can decide how to proceed.

Check if they have a repair site in your vicinity. I went to Acer Hong Kong in 2005 with similar problems and a few days later picked up my machine, repaired to my satisfaction and with a full report what was wrong.

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Testimonial: "Many thanks for the suggestions. Good advice and surprisingly quick, too. Keep up the good work!"

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