Question about Brother IntelliFAX 2800 Laser Fax

1 Answer

Problem with printing...

I have a Brother Intellifax 2800 and if we receive more than 5 fax pages I guess the machine starts to warm up it will start printing vertical lines on the fax and continues to get worse with every page after that? by the tenth page the lines are so dark you cant see half of the page? any solution to this would be great!!!

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  • Kandace Tyler Aug 07, 2007

    Yes I have always used brother supplies since I purchased it. It just seems to be a problem heating up and bleeding the ink. Any solutions?

  • Kandace Tyler Aug 07, 2007

    LOL... What exactly and where do I need to check?

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  • 328 Answers

First and most important with Brother machines is , you need to use genuine brother supplies. Almost every time I service a brother and I find generic toner and drums cause the print quality issues. New supplies cost as much as a new machine. If not the supplies then it is laser or power supply.

Posted on Aug 07, 2007

  • Jay Blair
    Jay Blair Aug 07, 2007

    Most likely the fuser has some toner build-up.The asm that gets very hot. You can try to remove it and see if toner is on the pressure roller or heat roller. A new fuser costs about 75.00.

  • Jay Blair
    Jay Blair Aug 07, 2007

    In the front as you open the cover to remove toner cart. Look down. There is a couple of screws and connectors to remove. Then lift up and out. I have used some wd40 with a cotton cloth to clean off burnt toner, but the teflon coating is probably worn and it will buildup again. You can get a service manual on ebay.

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1 Answer

How to retreive a Fax that is in memory using the Brother intellifax 2800?


Printing a Fax in Memory
If you have Fax Storage ON for remote retrieval, you can still print a fax from the
memory when you are at your FAX/MFC. (See Setting Fax Storage, page 9-2.)
1 Press Menu/Set, 2, 5, 4.
2 Press Fax Start.
3 After printing is finished, press Stop/Exit.


If you would like for me to send you the manual, please send an email to LBROWN18062@HOTMAIL.COM Please put "Brother2800 manual" as the subject and I will end it to you right away. Lawrence

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Go to the Brother page for the Intellifax 2800, where you can download the user manual and quick setup guide:

http://www.brother-usa.com/support/default.aspx?PGID=2&R3ModelID=PPF2800

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It sounds like the CIS (scanner) has failed in both machines. Its no generally not a common problem. I would change one every six months if I was lucky.

It may point to something in your environment. I have have seen rust build up on the contacts of the scanner cause this problem. So if you have high moisture or are close to the ocean this maybe a problem.

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Are you using genuine Brother supplies? Generic supplies are the main reason for print quality issues. Have you ever changed thr drum unit ? Expensive! You can buy a new machine and get a new drum and toner for a little bit more.

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