Question about Electric Mobility Health & Beauty
No power at all - battery fully charged My LW4 has suddenly cut out on small incline & lost all electrical power (not the batteries) so need some troubleshooting advice? Tried waiting a few moments incase it was overheat, but it still had no anything, eg. no battery indicator, horn, power etc. The batteries were fully charged - have also checked the battery spade terminals were still connected ok, which were fine, so unless there is a hidden fuse or something I'm fogged as what has happened. If you have any advice that would be really great. Many thanks Ian
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Posted on Jan 02, 2017
I have the book if you can figure a way to post you email without getting too much SPAM. Be sure the charger is un-plugged, and that the free wheel lever is engaged.
Posted on Nov 27, 2008
All scooters have a protection system built in to prevent burning up the motor, and the user, should the scooter overheat. It sounds like yours overheated. If the temp. outside was warm to hot, and your weight is near the weight limit for the scooter, and you are taxing the motors over a hill, or unstable terrain, then the scooter goes into "limp home mode", or just enough to get you a bit aways, and then it will turn off. After a few minutes to cool off, it will go again, but shut down fairly quickly because it takes a spell to let the whole transaxle-motor assembly to get cool.
Check your weight, and anything else you may be carrying with you on the scooter. Check the terrain, and incline you are going against. Throttle down for all these occassions. If you overloaded the system at some point, then you may have overheated the brushes. Remove them (2) with a standard screwdriver and see if the copper coil is still flexible and springy. If not, replace it/them.
The damage may already be done, so it may need a new motor/transaxle assembly. An expensive proposition I'm afraid.
Posted on Jul 09, 2009
This scooter require two batteries, not one. It is usually a good idea to replace both batteries at the same time, even though one is obviously bad, and the other "seems" okay. These 12 volt DC batteries (VDC) work in tandem to produce the 24 volts that the scooter operates on. In a perfect world, they would both live a long and happy life, but reality is that some die young, others old. Since they are joined together, the one that's going out saps the life out of the other one, so take a bullet and replace both batteries. Make sure you completely charge the scooter when you get the new ones in. Verify that your charger is working properly. To properly charge the 24 VDC system, the chargers have to have an output of about 26-28VDC. The output must be higher than the rated voltage of the two batteries put together to charge. While you have the shell off the scooter, you can see if the charger is working by measuring across the terminal on each battery with the charger off. Note the meter reading. It should be 12-13 VDC. Put it on the charger and retake the reading, and each battery should show an increase in the voltage due to the boost from the charger. After three hours, each battery should show about a 13.5 VDC reading which should hold above 12 for a good 8-10 miles. Always charge your batteries overnight, and if not in use, disconnect them completely with a full charge on the batteries.
Posted on Jul 12, 2009
Hi Linda. Sometimes if there is a blown fuse or faulty connector on the battery leads, the charger thinks the batteries are charged as the voltage coming out of the charger rises to the high level. Some chargers will cut out if this happens. It is probably not the charger.
Make sure the batteries are plugged in correctly, sometimes during transport they will get knocked and become disconnected.
Also make sure that the battery terminals are not loose where the wires connect to the batteries.
Good luck. Neil.
Posted on Jun 05, 2010
SOURCE: I need the wiring diagram
Most manufacturers consider wiring diagrams like that to be proprietary information and will not release them if the scooter is a current, active model. Make sure that the manual brake/freewheel level is in the drive position and that there are no flashing lights on your controller which can indicate a problem. If you continue to have issues, contact the manufacturer to see if their Tech Support can assist you over the phone; 800-624-6374.
Posted on Nov 09, 2010
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