Question about Apple iPad 2

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How to unfreeze candy crush game

Try to play music is on full picture but carnt make a move screen has frozen

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Double click the home button to bring up all the open apps on your iPad. They will list in a line across the bottom of the screen. If you are on iOS7 or later you simply swipe the screen shot of the app upwards to close the app completely. Then go back to your home screen and open the app as you normally do. This should force the app to reboot and work as intended.

Posted on Sep 23, 2014

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Posted on Jan 02, 2017

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1 Answer

I can no longer access Candy Crsh. I tap the app and when I tap play the screen blanks out and goes back to the home page.


So Candy Crush has become Candy Crash :>) You need to delete the app and download it again after rebooting. You will probably lose your game level history.

I have never played the game, but if you get updates to the App? You might want until a new version comes out and fixes the crash bug. You can also go to the App Store and report the bug on the Candy Crush page. Good job it is ONLY a GAME eh?

Dec 24, 2016 | Tablets & eReaders

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I cannot play any games on candy crush soda and candy crush sage without the screen going blank - how to cure this problem?


Check for updates for your device and the Jelly Saga app. Make sure you have ample free memory left (clear unwanted or unused app's as well as the cache) on your device and then do a restart.

Nov 02, 2016 | Tablets & eReaders

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Playing high level candy crush out 2/10/16 tried to buy extra moves to beat level game froze and went back to home screen.Now game takes long time trying to load, fails and goes back to my home screen


I'm certainly not a gamer, but in this case try restarting the iPhone.
If that doesn't help remove the app and do a fresh re-install from the app store. In-App purchases can be restored. I'm not sure if you retain your game status - again i'm not a gamer.

Sep 01, 2017 | Apple iPad Tablets & eReaders

1 Answer

Candy Crush will not go past game 281 although completed


Hi Mary, this is candy crush built in intervention your addicted to candy crush ! lol just playing :)
I don't know how to tell you to solve the problem personally, but there is the game tech support numbers. I am sure they can get you back in the game! Hope that helps, Have a great night!
USA & Canada ##1-844-290-9924 Candy Crush Contact Number #1-844-290-9924 Candy crush technical ...

Oct 17, 2015 | Apple iPad (16 GB) WiFi Tablet PC

1 Answer

After candy crush update the game dont work anymore. what now?


Sounds like you reached the point they will let you play until they stop you unless you pay for something.

Apr 14, 2014 | Tablets & eReaders

1 Answer

Candy crush screen will not allow me to move candy pieces. Game board is frozen.


You will most likely have to delete the game and redownload it from the App Store. As long as you are logged into Game Center and so is your candy crush game, all your data will still be there when you redownload it.

Nov 01, 2013 | Apple iPad 32 GB WiFi Tablet PC

1 Answer

Sideloaded candy crush onto kindle fire hd but it will not link to facebook


Are you sure you are using the latest version of Candy Crush Saga? Please download and install: Candy Crush Saga 1.12.0
Then install the latest version of Facebook on the Kindle Fire: Facebook 3.2.1
Try to link after you reinstall Facebook.

Apr 12, 2013 | Amazon Kindle Fire HD

2 Answers

Candy Crush Saga won't connect to Facebook to sync


I never could connect on my android 2.3 phone, but then I read something online about needing to uninstall and re-install the facebook app on the phone... the facebook app came with my phone, and my phone would not let me uninstall it! I WENT TO THE GOOGLE PLAY STORE AND SEARCHED FACEBOOK. When it came up, it had the option to update my facebook app, so I updated it, after that CANDY CRUSH CONNECTED TO FACEBOOK NO PROBLEM... go figure... my phone has automatically updated the facebook app several times, but the candy crush app would never connect until I updated the app manually using the google play store... Bizare!

Feb 18, 2013 | Apple iPad Tablets & eReaders

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