Question about Villeroy & Boch 9955 S1 Subway Toilet Seat & Cover w/ Quick-Release & Softc

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Villeroy and boch toilet parts

Does anyone know if there is a problem fixing the subway compact wall hung pan to the TECE in-wall Concealed cistern for a wall hung pan, this combination has been fitted in my bathroom but is unuseable at the toilet moves on the TECE in-wall frame. Thanks for your advice or help B

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Attach 2X4s behind it to ensure its stable. I had same problem but used that wood to reinforce it (covered with hardy board & paint) and reattached it and wall is very strong and toilet does not move.

Posted on May 23, 2014

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Posted on Jan 02, 2017

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SOURCE: My Villeroy and boch toilet's water level inside

V & B toll free number was 877-505-5350. I hane only worked on one in 25 years and they were very helpful. Hope this gets you in the right direction.

Posted on May 26, 2010

  • 102 Answers

SOURCE: villeroy & boch flush mechenism needs to be replaced

V&B US phone number is or used to be 877-505-5350 they should be able to help.

Posted on May 26, 2010

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SOURCE: I have a Villeroy and

There is no way to adjust the hinges themselves, just their position on the bowl relatively to the seat cover. If they are loose then they are damaged. Since they are guaranteed for 10 years this is clearly a manufacturing defect.
To fix that you will have to contact the ones that sold it to you and they will replace it free of charge.

Posted on Jun 09, 2011

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I have a leak coming through my ceiling from the ensuite toilet above. It is an ideal standard wall hung with concealed cistern behind tiles. There is no obvious access panel. The tiled wall is flush.


The flush control panel normally comes off. You can then hopefully see inside. You won't be able to see much though as the cistern will be in the way...

Places to look for leaks are:
Soil pipe to pan
Cistern to flush pipe
Flush pipe to pan
Cistern overflow.

Apr 17, 2017 | Home

1 Answer

Villeroy & Boch Sunberry close coupled pan and Subway cistern newly installed at the end of July 2010. When flushed the internal mechanism does not always drop down to stop the inlet water....


Your chain is probably metal that snags under the flap (verify by taking top off tank and looking) and you should switch to a plastic chain.


Easy just replace the flap that stops the water after handle is down and toilet flushes and also replace the chain that connects from handle to rubber flap. New chain should be plastic one so it can be reattached and problem is fixed. Should cost less then 5 bucks from Home Depot or Lowes. They can happily step you through the process. I should take about 2 minutes to install ...if that.


Remember to remove excess links of plastic chain with a pair of scissors. Its doesn't require a rocket scientist.

Oct 06, 2010 | Villeroy & Boch 6610 11 Subway...

1 Answer

Hi i am looking for Villeroy & Boch seat product no: (9955 S1 01). Kindly, provide me Quotation


V & B US customer service number used to be 877-505-5350 it has been a while since I used it, but they were very helpful when I did. Hope this helps.

May 11, 2010 | Villeroy & Boch 9955 S1 Subway Toilet Seat...

1 Answer

I have e leak under the pan area of my v&b subway toilet.how do i remove the systern from the pan.at the bottom of the systern i can see 2 screwheads,one each side.but it does not seem right to use a...


Ive only worked on one V&B in my years. It was about two years ago and I came up with this number 877-505-5350 it is or was their US number. Hope this helps.

Mar 06, 2010 | Villeroy & Boch 6610 11 Subway...

1 Answer

My Villeroy and boch toilet's water level inside the toilet is always low. I was seeing if there was a way to increase the level inside the toilet, not the tank.


V & B toll free number was 877-505-5350. I hane only worked on one in 25 years and they were very helpful. Hope this gets you in the right direction.

Feb 09, 2010 | Villeroy & Boch 9955 S1 Subway Toilet Seat...

1 Answer

We have a v illeroy and bch cistern that cracked


yes i can,,,he done the scews up to tight that hold then down and the move ment in them is cracking the screw holes out, undo the screws a little that hold them down and maybe put in some rubber washers as well,,,you only sit on them, its not a jig your doing
so they realy dont need to be done down tight only just to hold them thats all,

Jan 12, 2010 | Villeroy & Boch 6610 11 Subway...

2 Answers

How can I replace toilet seat for the Subway model? It does not seem accessible without taking the toliet down


There are little toggle bolts hidden at the back underneath the seat. The location and the image is shown in this PDF:

http://www.villeroy-boch.com/fileadmin/picdb/produkte/bad/daten/XX/9955Q1.PDF

It's difficult to describe how to disconnect them but pretty easy to figure out just fiddling with them once you find them.

Good luck.

Aug 02, 2009 | Villeroy & Boch 9955 S1 Subway Toilet Seat...

1 Answer

Villeroy Boch subway toilet cistern filling up to much


On this model am not sure if it come apart. But if you have a air compressure try and blow though it. when you have it off toilet. sounds like its dirt caught in it.
hope this helped. :)

Jul 07, 2009 | Villeroy & Boch 6610 11 Subway...

2 Answers

My V and B toilet suddenly stopped flushing today, what's the problem?


It won't drain? Is the tank draining? Is the water turned off? Or is it just plugged up?

Jun 19, 2009 | Villeroy & Boch 6610 11 Subway...

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