Dell Inspiron 6000 Notebook Logo
Posted on Mar 13, 2009
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Green Light turns off when plugged in to the computer.

When I plug in my ac adapter into my computer to charge it the green light turns off and won't charge my computer. My sister has the exact same computer, model, etc. so I took my battery and plugged my ac adapter into her computer and it totally works fine, and I put her battery and used her ac adapter and the green light still turns off. So I know that it's not my battery and not my ac adapter. I'm not sure exactly what it is. It might be where you connect the ac adapter to the computer. It maybe fried or something I don't know. My computer has had a virus problem before and if you look at my ac adapter it has duck tape in numerous places to hold it together cause one of dogs chewed on it a few years ago. My question is what could it be? and How much is this going to cost? Should I just get a new computer?

  • beatlesfan19 Mar 16, 2009

    Hey leecom72, I tried that and it didn't work. The green light still when off when I took the battery out. Any other clever solutions?

  • Anonymous May 22, 2009

    Hi, I have the same problem. Have you got yours fixed? If so let me know what was the problem and how much did it cost you?

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6 Answers

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  • Posted on Dec 08, 2009
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Hi bro what u need to do is ... understand when u plug in the ac adapter the light on the ac adapter goes off and whne u unhoook it it comes on .. right there is a possible static charge in the mobo bcoz of which the ac current is nt able to flo on thru the wires to the motherboard .. what u can do is turn ur laptop off completely unhook the ac adpter and take off the battery as well press the power button for 15 sec press and hold it do this xcersice .. hook every thing up and try to charge the battery again it should work .....second possible thing can be may be the connectors on the mobo can be bad on the pin in the prong on the ac adpter must be twisted ,,, so check for that as well ...if still no go then either problem with the onboard power connector on mother board or the whole mother board power aseembly IE replace the mobo ....
cheers

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  • Dell Master 4,810 Answers
  • Posted on Mar 13, 2009
Lee Hodgson
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Hi there.
See if the laptop works on AC power only, take the battery out, plug in your power supply and turn it on, then please post back

  • Lee Hodgson
    Lee Hodgson Mar 16, 2009

    Apart from the powerboard on the motherboard faulty, i would take a look at the power supply itself to make sure thats not faulty.
    In the meantime take the battery out of the laptop for an hour or so to reset.

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  • Posted on Feb 21, 2010
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Problem is not ac pwr adapter.....I have 3 of them and each results in same problem.....

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  • Posted on Jan 23, 2013
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It is a faulty motherboard, if u plug in the adapter and the light goes off, and u have already tested the battery and pulled it, with the same result, the ac adapter light shutting off, u have a faulty motherboard, very common problem in the dell series motherboards, look and ebay and hope for the best or if u are good with circiutry, u can trace the issue or bad circuit and replace it

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  • Posted on Mar 13, 2009
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Probably the motherboard took a shock when the faulty (or almost faulty) AC adapter was plugged in. Dell's do not seem to have much tolerance for spikes and sparks.

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Your problem is the ac power adapter.
The socket the thing that the power supply plugs in to.
It can be replaced, if you are good at soldering.
They are on ebay for about $10.
Just search power adapter, with your model number.

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Related Questions:

0helpful
1answer

OW TO GET MY ACET ASPRE ONE IT STOP BLACK SCHREEN NO POWER

Step by step troubleshooting.
Verify power outlet is good
Verify power adapter is good
verify connection to computer is good
fully charge battery
test
=======do this
Check power source, plug known good light into AC receptical.
If AC cord has connector to power block verify it is properly seated.
plug adapter into AC outlet
Verify Power is present at power connector with another similar computer or voltmeter. (12V to 20V)
When plugged into computer, charge (not power) indicator MUST light either red, amber, or green. If not, connector on computer may be broken.
leave overnight or until charge light is green
turn on normally.

most likely causes:
- loose connector
- broken wire from power adapter
- broken power plug on computer.
- anything else is probably beyond ur capabilities to fix.



0helpful
1answer

I have a toshiba laptop satellite L-300 that won't turn on. I tried unplugging AC and remove the battery and hold the power button for 30 sec. and plugged the AC back, i can see the green light at the...

THE BATTERY LIFE TIMED OUT.TRY IT ON NEW BATTERY FOR TURNING ON THE SYSTEM.THE CHARGING ADAPTER MAY BR ALSO A PROBLEM TRY TO CHECK IT AC VOLTAGE LEVELS .
0helpful
1answer

Orange battery light is doing a double blink right now... Does that mean the battery is being charged??

I had the same problem, I removed the bettery while it was still plugged in, tested it, then plugged it back and and now all is fine.
or you may try If an AC adapter is not connected to your computer, the computer's power source
is a battery. If the battery indicator flashes amber or is a steady amber, the
battery needs to be charged. If the battery is flashing green and amber, the
battery may be defective. To troubleshoot this problem, use the following
procedure.
1. Turn off the computer and peripherals, and disconnect them from AC power.
2. Reseat each installed battery by removing it and then replacing it.
3. Turn on the computer. Does the green power indicator light up?
Allow one minute for the computer to initialize its components before checking
for signs of power.
Yes. Continue to step 4.
No. Use the AC adapter to connect your computer to AC power. If the computer
operates normally when using AC power, go to step 7. If the computer does not
boot when using the AC adapter, see the previous subsection, "Total Power
Failure When Using the AC Adapter."
4. Does the battery indicator flash amber or show a a steady amber light?
Yes. The battery needs to be charged. Go step 5.
No. Go to step 7.
5. Connect the computer to AC power, and fully charge the battery.
For instructions, see the topic titled "Charging the Battery" in the online
System User's Guide.
6. As the battery charges, does the green battery indicator light up?
Yes. Go to step 9.
No. Go to step 7.
7. Is the battery indicator flashing green and amber?
Yes. Your computer may be in a hot environment. Charging the battery in this
condition may affect the life span of the battery. Continue to step 8.
No. The problem is resolved.
8. Disconnect the computer from AC power. Is the the battery indicator still
flashing amber?
Yes. You may have a defective battery. Continue to step 9.
No. The problem is resolved.
9. Remove the battery, and press its test button. Is the uppermost indicator in
the charge gauge of the battery flashing?
Yes. You have a defective battery. Continue to step 9.
No. The problem is resolved.
10. If a spare battery is available, fully charge it, and then install it in the
computer.
11. Turn on the computer. Is the power indicator off?
Yes. Your original battery is defective - please look for a replacement. Hope it helps.
0helpful
1answer

Not charging

which green light?

light from the ac power adapter or the light from the battery?

if ac power adapter you are referring to try a diff power wall socket if ac power adapter still off then replace ac power adapter alone.

if battery light is off but the laptop works fine with ac adapter alone try updating the laptop BIOS.

if ac adapter light turns off when it plug to the laptop replace motherboard.
0helpful
1answer

Battery has gone dead. When I plug the A/C cord in the light on the charger immediately goes out and won't charge battery.

try connecting ac adapter alone without the laptop, check if ac adapter light will stay green or blue.
try another power outlet using the ac adapter alone without the laptop check if the ac adapter light will stay as green or blue. if all fails replace ac adapter.

if ac adapter stays green or blue try connecting to the laptop without the batt, check if the ac adapter light will stay on, if yes then try connecting ac adapter to laptop with the batt plugin check if the light stays green. if not update the BIOS. if fails replace motherboard.
0helpful
1answer

On the issue with th ebattery on the 1521 inspiron. Took battery out and plugged in still will not power up. Could it be the adapter as well?

On the ac adaptor, look for a green light that will turn on when you plug it into the wall outlet, if its on that means the ac adapter working. If you get a green light on the ac adapter but then the green light goes away when you plug it into the laptop then that means the laptop has a bad motherboard.

If you plug the ac adapter into a wall outlet and get no green light then that means the ac adapter is bad and you would need to get another one.

0helpful
1answer

When I plug in my ac adapter into my computer to charge it the green light turns off and won't charge my computer

The diagnostic procedures from the Dell User Guide are as follows:

Total Power Failure When Using a Battery
If an AC adapter is not connected to your computer, the computer's power source
is a battery. If the battery indicator flashes amber or is a steady amber, the
battery needs to be charged. If the battery is flashing green and amber, the
battery may be defective. To troubleshoot this problem, use the following
procedure.
1. Turn off the computer and peripherals, and disconnect them from AC power.
2. Reseat each installed battery by removing it and then replacing it.
3. Turn on the computer. Does the green power indicator light up?
Allow one minute for the computer to initialize its components before checking
for signs of power.
Yes. Continue to step 4.
No. Use the AC adapter to connect your computer to AC power. If the computer
operates normally when using AC power, go to step 7. If the computer does not
boot when using the AC adapter, see the previous subsection, "Total Power
Failure When Using the AC Adapter."
4. Does the battery indicator flash amber or show a a steady amber light?
Yes. The battery needs to be charged. Go step 5.
No. Go to step 7.
5. Connect the computer to AC power, and fully charge the battery.
For instructions, see the topic titled "Charging the Battery" in the online
System User's Guide.
6. As the battery charges, does the green battery indicator light up?
Yes. Go to step 9.
No. Go to step 7.
7. Is the battery indicator flashing green and amber?
Yes. Your computer may be in a hot environment. Charging the battery in this
condition may affect the life span of the battery. Continue to step 8.
No. The problem is resolved.
8. Disconnect the computer from AC power. Is the the battery indicator still
flashing amber?
Yes. You may have a defective battery. Continue to step 9.
No. The problem is resolved.
9. Remove the battery, and press its test button. Is the uppermost indicator in
the charge gauge of the battery flashing?
Yes. You have a defective battery. Continue to step 9.
No. The problem is resolved.
10. If a spare battery is available, fully charge it, and then install it in the
computer.
11. Turn on the computer. Is the power indicator off?
Yes. Your original battery is defective


good luck
2helpful
2answers

Orange battery light on, but computer says its running on electrc

Hi, the orange light is meant to show a charging status, so if you have orange light and its running on electric it just means its plugged in and charging.
0helpful
2answers

Asus ac adapter will not wrk green light on adapter

First check the wall socket make sure you are getting power, plug a lamp into it for instance. If there is no green light on the adapter then it is bad and you will need to order a new one from your computer manufactor.

rate with 4 diamonds
0helpful
1answer

Toshiba satellite A210 11-P crashes when i disconnect the power lead

From Toshiba, try step-charging the battery or Battery conditioning procedures:

Batteries don't last forever. All types of batteries gradually lose their ability to hold an electrical charge as they age. Eventually, the computer's battery charge indicator may show that the battery contains less than a full charge, even though the battery has just been fully charged. The computer will then not run for as long a time from the battery as when the battery was brand new.
You may prefer to simply replace the battery if this happens, but you may also wish to try 'step-charging' the existing battery per the following instructions.
This procedure should work for the battery in any Toshiba notebook. Follow it only when you find that the computer will run from the battery for just a short while.
Check the User's Guide for more specific information about charging the battery in your computer .

Procedure

Step-charging the computer's battery

  1. Unplug the AC adapter from the computer, and turn ithe computer on. Let the computer run from battery power until the computer turns off, indicating that the battery is fully discharged. Time this interval, but not with a software clock running on the same computer.

  2. Remove the battery pack from the computer.

  3. Unplug the AC adapter from the computer.

  4. Wait at least 30 seconds. The first time through this procedure, use a soft cloth to wipe the battery pack's contacts and the AC adapter's plug.

  5. Re-insert the battery pack.

  6. Plug into the AC adapter into the computer again and check the fit of its plug in the wall outlet, making sure the connection is secure.

  7. With the computer turned off, let the battery charge until the battery status light or icon glows green, or otherwise indicates a full charge.

  8. Unplug the AC adapter from the computer.

  9. Remove the battery.

  10. Wait at least 30 seconds, then re-insert the battery.

  11. Plug the AC adapter back into the computer.

  12. Let the battery charge again until the battery status light turns green or otherwise indicates a full charge, again.
Repeat this procedure, starting from step 1, at least three times. Each time, check to see if the computer runs longer from its battery than the previous time.

Battery Conditioning:
IMPORTANT!!
Interruptions in the charging cycle can be responsible for an issue called "memory effect" which may reduce the battery's charging capacity. Whenever you suspect the battery performance is not at it's optimum you should try using the following "Battery Conditioning" procedure.

Before you start: Turn off your battery saving features temporarily.

***IMPORTANT*** Repeat the following steps 2-3 times!

  1. Unplug the power cord from the computer
  2. Turn the computer on and let it run until it shuts itself off.
    Note: Using the CD-ROM to play an Audio CD will speed the discharge.
  3. Plug in the power cord (While the system is off) charge the battery until the battery light changes from flashing green to solid green
  4. Remove the battery for 30 seconds and then replace it.
    Note: If the battery light isn't lit, wait a few moments, if it still does not light check your power connections.
  5. Continue charging the battery until the battery light turns solid green once again.
    **REPEAT THIS PROCEDURE 3 TIMES**

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe


I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

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