Question about GE Profile JB968 Electric Kitchen Range

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Oven turns off on its own

I turn the oven on and after a few minutes it shuts down completely by itself.

Posted by Anonymous on

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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MicrowaveSvc
  • 9047 Answers

SOURCE: Won't stay on

The turntable problem is probably a failed motor, but that's a secondary problem.

Sadly, we hear of this over and over.

This is usually due to a defective or loose magnetron causing electrical interference and disruption in the control circuit board.

If your magnetron was recently replaced, it may have loose mounting nuts or bolts or maybe the wire mesh RF gasket was not installed or got pinched.

It may also need a new high-voltage diode and stirrer, and the cavity may be affected.

GE had a campaign (but not a recall, mind you!) covering several models.

Details are in their bulletin at http://207.234.249.73/mwd/ge_mw_mag_kit_bulletin.pdf

Even if your model is not on the list, the same problem can occur, requiring a kit. I just think the difference is that GE has stopped paying for the repairs.

The parts kit (that GE used to pay for) is part # WB27X10489 and is shown here: http://207.234.249.73/mwd/wb27x10489_ge_mag_stir_kit.jpg

If you or someone you know decide to look into it, we have critical information on safety, disassembly and door switches at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk

There should also be a "mini-manual" hidden inside the unit behind the control panel, which is very helpful when troubleshooting.

You can find helpful exploded view diagrams and order parts by entering your full model number here: http://tinyurl.com/gv383

We're happy to help and we appreciate your thoughtful rating of our answer.

Posted on Apr 08, 2008

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MicrowaveSvc
  • 9047 Answers

SOURCE: Oven turns off completely

First of all, yes, the charcoal filter should generally be replaced every 6-12 months, or as otherwise specified in your owner's manual.

If the filter clogs, that will block air flow, which is critical to keeping the magnetron cool and safe.

If the magnetron overheats, its thermostat trips, shutting off power to the oven until it cools back to a safe level.

You can remove the filter, then try the oven a couple of times.

If it works right, then you know it's the filter.

If it still fails, then your fan may be out or the magnetron may just be dying.

Also check and be sure your air filters are clean. They can be washed, while the charcoal types cannot.

You can order new filters here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Nov 24, 2008

MicrowaveSvc
  • 9047 Answers

SOURCE: GE XL 1800 adora Microwaves shuts down

It sounds like the magnetron is overheating and opening the thermostat.

This can be caused when the internal cooling fan is not running or by a magnetron that is failing.

When I say internal cooling fan, I do not mean the hood vent exhaust fan which you can turn on and off manually.

I'm instead talking about the internal fan which comes on automatically whenever you microwave.

It is vital that the cooling fan runs, or the magnetron will be destroyed.

If you or someone you know decide to look into it, we have critical safety information and disassembly information at our site, and our link is at our listing here on FixYa.

You can usually find helpful exploded view diagrams and order parts by entering your full model number here.

There should also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Dec 07, 2008

MicrowaveSvc
  • 9047 Answers

SOURCE: JVM1850BH02 Microwave completely shut down, not working after...

The extreme heat has opened up one of the thermostats / thermal cutouts (TCOs) in the oven.

If it was the bottom TCO or magnetron TCO, you should be able to access them by just removing the control panel.

But if it's the one on top of the cavity, the oven will have to come out of the wall, then you need to pull of the outer cover..

If so, the installation instructions are very handy, and it's best to have two people since the microwave can be heavy and awkward.

You can download GE owner's manuals and installation instructions here.

There should be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.

You should locate and look this over first.

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

You can usually find helpful exploded view diagrams and order parts by entering your full model number here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Dec 15, 2008

heatman101
  • 43501 Answers

SOURCE: GE Profile oven (JTP18) won't shut down. It remains ON.

Hi,
Here is a tip that I wrote that will expalin what has happened there...


http://www.fixya.com/support/r4404788-electric_oven_problem_oven_will_not_shut

heatman101

Posted on Apr 13, 2010

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We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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