Question about Emerson Microwave Ovens

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How do I find a phone number for defectiveEmerson Mircowavess

My mircowave caught on fire & i sent the products that i was supposed to send back to the rerun center & nothing happened expect I got an email telling me it was supposed to be delivered to me on either April 24th or 25th & here it is April 26th & no Mircowave I need a phone to contact someone to find out where my merchandise I paid for a extra warrenty on it & now nothing please help me

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  • Emerson Master
  • 9,047 Answers

The information should be on your owner's manual and your service contract paperwork.
Emesron support is here http://www.emersonradio.com/support.php or you can call:
Customer Service
Toll Free: 1.800.909.1240
Days: Monday - Friday
Hours: 9:00am - 5:30pm EST

Posted on May 04, 2013

6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

MicrowaveSvc
  • 9047 Answers

SOURCE: Mircowave works, exhaust door opens, fan stop working

From looking at the owner's manual, it looks like the vent fan is only supposed to come on when the internal temperature of the microwave gets too high OR when you press the VENT FAN pad. Here are a couple of fan-related excerpts from the owner's manual, which can be found here: http://products.geappliances.com/ProdContent/Dispatcher?REQUEST=SKUOBJECTS&DOCUMENT=Use%20and%20Care%20Manual&SKU=JVM1840BD (or the better URL here: http://tinyurl.com/yn7r6g) Automatic Fan An automatic fan feature protects the microwave from too much heat rising from the cooktop below it. It automatically turns on if it senses too much heat. If you have turned the fan on, you may find that you cannot turn it off. The fan will automatically turn off when the internal parts are cool. It may stay on for 30 minutes or more after the cooktop and microwave controls are turned off. - Vent Fan The vent fan removes steam and other vapors from surface cooking. Press VENT FAN once for high fan speed, twice for medium fan speed, a third time for low faw speed, or a fourth time to turn the fan off. Press the VENT FAN BOOST pad for extra fan speed. - Hope this helps.

Posted on Nov 01, 2006

MicrowaveSvc
  • 9047 Answers

SOURCE: help, my mircowave

Quite often this is due to grease or food particles stuck to the inside of the oven or stuck on or behind the waveguide cover.

The waveguide cover is usually about the size of a playing card and held in place by a plastic rivet.

It can be fragile, and the metal edges behind it can be sharp, so be careful!

The cover and the metal behind it should be cleaned with a mild, non-ammonia cleaner.

If the cavity metal of the oven is chipped or charred, it will have to be sanded smmoth and clean.

Then you can apply some high-temperature appliance paint, available from places liek Wal-Mart or Lowe's.

If your waveguide cover is burned, it will need to be replaced.

For more help from Emerson http://www.emersonradio.com ; Get help using your appliance 1-800-898-9020 ; Get help locating a servicer or parts 1-800-695-0098.

If it's not a problem caused by outside forces, it may be covered under warranty.

Posted on Oct 22, 2007

SparkGap
  • 363 Answers

SOURCE: JVM290

The interlock switch is badly adjusted or worn.
Remove the case and adjust the switch.

Posted on Nov 04, 2007

MicrowaveSvc
  • 9047 Answers

SOURCE: Change light bulb in Sanyo Microwave EMS6786V

If there's no obvious removable cover over the bulb (and the owner's manual doesn't address it) some disassembly may be required.

Always unplug a microwave before removing or installing any bulbs.

If it's an over the range type, remove the vent grille across the top and see if bulbs can be accessed there. There may be a panel on the bottom covering the light(s), instead.

If not, chances are you'll have to remove it from the wall, then remove the outer cover. If so, the installation instructions are very handy, and it's best to have two people since the microwave can be heavy and awkward.

If you don't have your instructions, please reply back with your brand and model number.

Once it's out of the wall, the outer cover (wrapper) will need to be removed, just as you'll need to do on a counter top model.

On a counter top model, be sure it's unplugged, but otherwise ignore the instructions above this paragraph.

The screws you need to remove should be pretty obvious, but a special driver (such as a T20H type or GTXH20-100) may be needed.

Be sure to put all the screws back in the right holes, since some may be special grounding screws.

Bulbs can be had in most grocery stores, hardware stores, home improvement centers, and big box or department stores.

Many models use halogen lamps. You must not touch the new one with your bare skin, as the oils will shorten the bulb life.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Oct 20, 2008

vitg55
  • 70 Answers

SOURCE: how to change a light bulb in a emerson mircowave model mw8115ss

If this is freestanding m/w:
1. disconnect from outlet
2. take the cover off.
3. light bulb located on right upper corner.

Posted on Dec 01, 2008

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We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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Please write back with more details if this reply doesn't solve it.

(Such as, Was the fire inside the cooking cavity? Has the inside been cleaned since?)

There is a cavity temperature fuse located under the outer cover, on the top left side of the cooking cavity. It is rated at 150 degrees centigrade.

If there is a fire, that will open, killing all power to the unit.

A replacement can be found at a local appliance parts company.

We're happy to help and we appreciate your thoughtful rating of our answer.


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1 Answer

Mircowave works, exhaust door opens, fan stop working


From looking at the owner's manual, it looks like the vent fan is only supposed to come on when the internal temperature of the microwave gets too high OR when you press the VENT FAN pad. Here are a couple of fan-related excerpts from the owner's manual, which can be found here: http://products.geappliances.com/ProdContent/Dispatcher?REQUEST=SKUOBJECTS&DOCUMENT=Use%20and%20Care%20Manual&SKU=JVM1840BD (or the better URL here: http://tinyurl.com/yn7r6g) Automatic Fan An automatic fan feature protects the microwave from too much heat rising from the cooktop below it. It automatically turns on if it senses too much heat. If you have turned the fan on, you may find that you cannot turn it off. The fan will automatically turn off when the internal parts are cool. It may stay on for 30 minutes or more after the cooktop and microwave controls are turned off. - Vent Fan The vent fan removes steam and other vapors from surface cooking. Press VENT FAN once for high fan speed, twice for medium fan speed, a third time for low faw speed, or a fourth time to turn the fan off. Press the VENT FAN BOOST pad for extra fan speed. - Hope this helps.

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