Question about HP PSC 2410 All-In-One InkJet Printer

3 Answers

Hp2410 unable to operate

After plugging the unit in,it starts its cycle, then begins clicking like its stuck. After it stops clicking, the hour glass displays and the on button flashes.No other functions work.I unplug it and try again with the same results.

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3 Answers

Re: hp2410 unable to operate

Solution #2 Above about unplugging overnight is the only way I found to cure this problem.

Posted on Aug 24, 2007

Re: hp2410 unable to operate

I had exactly the same problem after a power outage. I have tried uninstalling and reinstalling sw and drivers, and also various ways shutting the system down and starting again, but nothing worked. Then, I turned off the printer first, unplugged usb connection from the printer and unplugged the power. Then closed down the system the normal way. Let the entire system stay like that for about 6 hours, overnight. In the morning started the system. Connected power and usb to printer. Turned on. EVERYTHING STARTED WORKING again like before. It seems that this unplugging and waiting reset the printer to previous values. IF this does not work for you then try HP's resetting of the printer methods. If you contact them by e-mail, they will send you instructions. Good Luck. THG

Posted on Aug 14, 2007

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Re: hp2410 unable to operate

Cleaning your appliance may very well take care of your problem. But if not make sure the drivers and the software have been installed. If they appear to be installed then uninstall them and restart your computer and reinstall them. If you have the same problem then take to a qualified service center.

Posted on Aug 06, 2007

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Printer is not working. There is no error light on and the ready symbol light is on. Nothing willnot print

Have you checked if there are any Documents Stuck in Queue to print ? ( under Control panel - Printer and faxes folder )

Click on Start button
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highlight Print Spooler,
Click on STOP button then click on START
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If this does not fix the issue :

Alternate method,

Click STart
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Lift the document feeder and observe the movement of the mirror unit, under the platen glass. (Cycle the power switch, and watch it during start up).

You may see it is stuck. This can be caused by dirty rails, or the drive cables have stretched and fallen off the pulleys.
There are high voltages under the glass...

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If you are not competant at fixing copiers, you should get a technician to fix this.

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May be the scanner is not initialized. Disassembly the covers and take out the scanner section.Open it and clean the ash from mirrors.If not help you may change the scanner section.

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My printer keeps trying to start a scan at start up. The power on green light never becomes a solid green and the hour glass icon is what is on the screen. Makes awful grinding noise. Try reconnecting and...

If it's the scanner bar "clicking" after start-up thats the problem then see ;

Concensus seems to be that the scanner is trying to find "home" and it can't see it because something is in the way. Combination of cleaning the glass and/or the lighting unit/mirrors may help. Worked for me.

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1 Answer

Flashing green light and hour glass - performs no functions


Please perform the steps given below and check the functionality.

Bypass the surge protector
If the all-in-one is plugged into a power strip, remove it from the power strip and plug it directly into a wall outlet and see if the message still appears.

Power Cycling
1. Verify that the unit is switched on. Unplug the all-in-one from power and disconnect the connection port.
2. Wait 30 seconds.
3. Plug in the power only.
4. Repeat steps 2-4 two more times.
5. On the third time after plugging the unit into power, reconnect the connection port from the all-in-one to your computer.
6. Restart your computer and check the functionality.

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1 Answer

Hp 2410 just clicking

When you power on the printer.
See if the scanner light move to the right and then keep on clicking.
If this happen, the scanner head is unable to find home position.
You will have to clean the strip under the glass.
If this only start to happen recently, you could unplug the printer and wait 1 hour.
Replug in the printer will at times stop the clicking.
You can go to
Enter c00553775 into the search block.
Click on Hp All in one how to clean scanner glass.
This will bring you to the HP document.

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2 Answers

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The scanner head is unable to find start position.
You may have to clean the black & white strip under the glass.
HP has a document of how to clean the scanner glass.
Go to
You will be at the can't find page.
Enter c00553775 into the search block.
At the search result page, click on Hp All in one how to clean scanner glass.

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I've had that EXACT same problem before. I suspect there is a sensor somewhere that tells the motor that the head is in full retract position but I'll be damned if I can find it! What you're hearing is the drive belt slipping over the motor gears because the motor won't stop but the head can't move any further. The moter works in timed phases so the sound is like a loud:
Unfortunetly this a mechanical/electrical problem that can't be fixed thru the user interface.

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