Question about SanDisk Sansa e260 MP3 Player

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Load main image failed switch to recovery mode is on my screen and it is black I cant get it to do anything how do you reset it or switch to recovery mode?

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Re: Load main image failed switch to recovery mode is on...

Tengo un problema con mi sansa e260 un dia al quitarlo del usb se apaga y cuando lo prendo me dice lo siguiente: load main image failed switch to recovery mode. que puedo hacer???? ayudenme por favor soy nuevo en el foro mi email es ayudame por favror gracias

Posted on Feb 24, 2009

Re: Load main image failed switch to recovery mode is on...

Go to this website. I had the same problem, but after doing this it worked.

Posted on Aug 24, 2007

Re: Load main image failed switch to recovery mode is on...

(( Switch your Sansa E260 to its Recovery Mode: 1. Make sure the player is powered off 2. Enable the "Hold" switch (located on the top of the player). You would know it's enabled when you see the "orange-colored" surface 3. Press the "Record" button. Make sure you keep it pressed while pressing on the "Menu" button. 4. keep your fingers pressed on these 2 buttons until the E260 LCD screen displays "Welcome to Recovery Mode" 5. Connect your E260 to your computer. (Just a reminder: The minimum Operating System requirements for a Sansa E200 player is Windows XP and above) 6. Double-click on "My Computer" and you would see your Sansa E260 appear as a "16 MB" drive. Note: If you do not see that "16 MB" drive/partition, please repeat steps 1-6. Next, Apply the firmware for the E260 (your player should be connected to your PC at this time): Step 1: Use this link to download the firmware for your Sansa E260 (for better results, please save this file on your "Desktop": Step 2: Double left-click on the downloaded file, and follow the on-screen prompts. The file will automatically re-flash your player and format it as well, thereby clearing all possible file/system corruptions that may have occurred. )) When i get to step two, and did what it told me, i get this ( Application failed to read the version details ) What should i do?!?!?!?!

Posted on Aug 10, 2007

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SOURCE: Load main image failed, Switch to recovery mode"

If it still plugs in and works properly, you can try to format it or try to update its firmware with the firmware updater that you can download from and then click on download.

Posted on Jan 24, 2008

  • 1 Answer

SOURCE: "Load main image failed. Switch to Recovery mode"

read this thread!

Posted on Mar 14, 2008

  • 8596 Answers

SOURCE: SanDisk e260

The volume + method listed below is the recovery method - you can somtimes substitute REC for volume +:

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out:
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on May 28, 2008

  • 8596 Answers

SOURCE: Load main image failed Switch to Recovery mode

Use the Sansa Recovery Tool on the Sandisk website

Posted on Jun 02, 2008

  • 93738 Answers

SOURCE: My Sansa E260 says load main image failed switch

Posted on Jul 09, 2010

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Sansa 260 R load main image failed message


The Sansa e260 Rhapsody could be recovered by resetting the player.
How to reset the player :
1. Player switched on.
2. Press and hold the power button for approximately 30 seconds.
3. Put the player back on.

When the fault is not resolved a firmware update / reinstallation needs to be made. There are 2 steps needed for getting new firmware on the player.

Step 1: switching the player into recovery mode / MSC mode

1. Turn off the player.
2. Slide the Hold/Lock switch on top of the player so an orange color is showing.
3. Press and hold the REC button and connect the device to the computer.
4. A message will appear on the device display screen confirming the connection and a memory partition will be viewable in My Computer.
5. Release the REC button.
Step 2: Update the firmware ( updating firmware always in MSC mode, see Step 1 )
Use next link for updating the firmware:
The Sansa updater installation on the computer should be the easiest way to update firmware.

Need more help ? Just post a comment.

Dec 17, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Black screen that just says "load main image failed Switch to recovery mode"

okay have u tried going in recovery mode, (push power and hold at same time) may it will boot the whole system, if not look out for ROCKBOX ( foe new operating system

Dec 10, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

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To get it in recovery mode. Put the Hold switch into the lock position. Then hold REC and Power for about 10 seconds.

You need to hook up your cable after that and you can reset the firmware.

Nov 17, 2008 | SanDisk Sansa e200 MP3 Player

1 Answer

Sansa e200 load main image failed

i'm thinking that it has too much info on it, so it ets stuck when you turn it on.

Jul 31, 2008 | SanDisk Sansa e260 MP3 Player

4 Answers

Problem starting

Get the Sansa Recovery Tool from the sandisk website

Jun 28, 2008 | SanDisk Sansa e270 MP3 Player

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Load main image failed Switch to Recovery mode

Use the Sansa Recovery Tool on the Sandisk website

Jun 01, 2008 | SanDisk Sansa e250 MP3 Player

2 Answers

Load main image failed

go to sandisk and go to support there you can find support the recovery software. hope it helps

Jun 16, 2007 | SanDisk Sansa e250 MP3 Player

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