Question about Washing Machines
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Posted on Jan 02, 2017
Find the drain pump (on most front loaders, it's at the bottom of the machine at the front - often with an access hatch).
Open it up (you may want to tip the machine backwards and put a basin underneath to catch the water - and be prepared to close up again if the basin gets full before the machine is fully drained). Check that the pump impeller isn't jammed with a collection of old coins.
My next move would usually be to set the machine going in a part of the cycle where the drain pump is supposed to be running, and to give the impeller a quick flip with my fingertips (taking great care to avoid injury). If the pump doesn't run until you flick it, but then starts, this is a sure sign that you need to replace the pump motor - a quick, cheap and easy fix.
If the pump starts by itself, the the problem is more likely to be one of blocked hoses.
If the pump won't start at all, either by itself or when you flick the impeller, you need to check whether the pump is getting electricity. Do this by disconnecting the machine from the mains, connecting a voltmeter across the two terminals on the pump, then switching back on and selecting a bit of the cycle where the pump is meant to run. If you see mains voltage, then again you want to change the pump motor. If you don't, then check all the associated wiring before starting to look at the main timer. Disconnect the power before removing the voltmeter connections.
Posted on Mar 05, 2008
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