Question about Vtech INTERNET PHONE SYSTEM

2 Answers

VT ip8100 - enter base id problem

Both handsets display "enter base id" after an attempt to fix a broken vonage connection through the customer service help line. i enter the number on the sticker on the base but after the restart the phone asks for the number again, leaving me completely phoneless... is there another way to find out the base id on the phone since i think the sticker might just be plain wrong?

Posted by on

2 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    An expert whose answer gotĀ voted for 20 times.


    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 193 Answers
Re: VT ip8100 - enter base id problem

Ya u need to contact v-tech vendor not vonage and gave them the serial no of ur handsets and get teh base id and try that will work

Posted on Oct 09, 2007

Re: VT ip8100 - enter base id problem

I did try to enter the base id as printed on the base unit - yes. as stated in my original posting, by the way.

vonage is the only one giving any support for the phone in canada. and they sent me a new base unit after a few hours on the (cell-)phone with them. apparently they cannot retrieve a certain base id through the serial number etc.

so the problem is solved, though not through this tread.

Posted on Oct 21, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Does grandstream gxp 280 support vonage

Yes it supports.

SIP Account Name: Vonage
Phone Number: xxxxxxxxxx (enter your Vonage phone number)
Authentication ID: xxxxxxxxxx (enter your Vonage phone number)
Authentication Password: xxxxxxxx (enter your Vonage Authentication Password, this can be Provided to you by Vonage. Please remember that the password is case sensitive.)
SIP Domain: leave blank
Proxy Address:
Port: 5061
Outbound Proxy:
Port: 5061
Local Port: 5061
Register Timer: 3600
Codec: Auto
Pkt. Time: Default
Out of Band DTMF: On


Sep 25, 2012 | Grandstream GXP-280 IP Phone

1 Answer

I am unable to set handset to work with the base. Its panasonic KX-TG5933Al

Registering a handset

If you accidentally assign another
handset's extension number to the base
unit, the originally assigned handset
stops functioning. Confirm the extension
number of the handset by placing it on
the base unit or charger. Lift the handset
from the charger before registering.

1 Handset:
{MENU} i {0}{0}
2 Base unit:
Press {SELECT} until the desired
extension number (H1, H2, H3, or
H4) is displayed on the base unit, then
press and hold {CALL} until the
CHARGE indicator flashes.
LH4 can be used if you have 4
LAfter the CHARGE indicator starts
flashing, the rest of the procedure
must be completed within 1 minute.
3 Handset:
Press {OK}, then wait until the handset

For futher information, see the phone manual at:

Mar 22, 2011 | Panasonic IP Phones

1 Answer

Skype Phone Adapter USB-RJ11--Malfunction dialing calls

try with another phone if negative - somthing in the adapter stops the

"#" frome going to skype .


Aug 08, 2009 | Radian Technologies SkyTone RST201 IP...

1 Answer

It won't charge the rechargeable batteries anymore

I have the same problem , the only logical reason i could think of is that the charger connecting to the base station has malfunctioned . 

Aug 30, 2008 | Philips VOIP8411B/37 IP Phone

1 Answer

How do i reset philips voip4332b ip phone base unit to company default.

This should solve your problem:

1. On your phone select: Menu > System > Base Select

Select "Auto" and press "ok"

2. On your phone select: Menu > System > Register 
(you might be prompted to enter a PIN if so the default is "0000" )

3. On the base station press and hold down the  "Page" button for 4-5 secs until the green light starts to blink. At this point the phone should be now able to find the base station.

Aug 19, 2008 | Philips VOIP4332B/37 IP Wireless Phone

1 Answer

Unregistered, registering a new base, faillure....

If lowercase unregistered is in main display and a reg. appears under the left soft key:
Press the left soft key below REG. and then press and HOLD the button on the top of the base station until the two indicator lights on top of the base station turn off. Wait until handset signals with beeps and registered. You are done

Press REG Register shall be highlighted.
Scroll to Register. Press Select.
Enter the system PIN (Default: 0000). Use
CLEAR to correct typing errors.
Press ENTER to confirm.
• Your handset starts searching for the base.
Press and HOLD the round button on top of the base unit until the two
indications turn off.
• If registration is successful, the signal icon

Jun 22, 2008 | Philips VOIP8411B/37 IP Phone

3 Answers

The phone is out of range

Thanks, it didnot work initially, but you need to keep the button on the base pressed till you hear two beeps and then try registering from the handset.
Great solution... thanks

Nov 15, 2007 | Linksys CIT310 IP Wireless Phone

1 Answer

VOIP321 is unregistered

I had a similar problem. I unregistered the main handset & then when I attempted to re-register it, I had the same issue (handset attempts the registration process & eventually fails). I tried everything including pressing the "Reset" button on the back of the basestation & downloading firmware version (started with Turns out I had to press & hold the "Page" button on the basestation while the handset is attempting the registration process.

This info is in the manual. I know, I should have read the manual first. But at least I'm not alone; the guy at Philips told me to return the product because it must be defective.

It appears that the registration process is a security process/exchange between the basestation & handset. I'm not certain how standard this process is (i.e., whether differing manufactures utilize the same security protocols). If not, it is likely that other manufacturers' handsets cannot talk to the basestation. I mention this because you said you registered the main handset multiple times, so it sounds like you are familiar with the registration process.

Nevertheless, this might help others who decide to spend their weekend pressing the "reg" button a bzillion times, watching it fail as many times, & looking for answers on

Nov 08, 2007 | Philips VOIP3212 IP Wireless Phone

6 Answers

Logitech internet handset "UNAVAILABLE" error

Mine was working fine at one point. I had been using it the night before without issue. However later on when I went to make a call the next day the handset said Disconnected.

Any Skype functions said "Unavailable". Rebooting the PC, Restarting the Headset Software and Skype didn't fix the issue.

The fix for mine was to go into "Menu" then "System" on the Handset and do a reset. Soon as it was done, the Skype info popped backup on the handset and it was fixed.

For those who haven't changed it, the default PIN on these handsets is 0000 <-- Zero's

Oct 03, 2007 | Logitech Cordless Internet Handset Phone

6 Answers

Phillips VOIP841 skype phone

DeRegister the handset and then reregister it to the base

On handset


1 ) press Reg. Register shall be highlighted.
2 ) press Page key on the base unit until the two indications turn off.
If registration is successful,the signal icon 070928095554_21019.bmp displays steadily.
If registration failed,repeat the above procedure.

Sep 17, 2007 | Philips VOIP8411B/37 IP Phone

Not finding what you are looking for?

Related Topics:

577 people viewed this question

Ask a Question

Usually answered in minutes!

Top Vtech IP Phones Experts


Level 1 Expert

58 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers


Level 3 Expert

18259 Answers

Are you a Vtech IP Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides