Question about Creative Labs Nomad Jukebox Zen Xtra MP3 Player

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Nomad Jukebox 3 Hard drive

What to get data from this player that I drop. I got a response stating that I could get an external enclosure to assist with this. Do I need to remove the hard drive from the device? If so How do I do this? I do have a 40 pin to usb adapter cord. Will this hook up to the hard drive when I remove it.

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Re: Nomad Jukebox 3 Hard drive

If you dropped the player and the screen is not displaying but the player still works, you can use the Creative software to get the music off in most cases.

If you don't get anything when you plug in the player, chances are the hard drive is damaged.

I've had success reviving players with 'blank' screens just by disassembling the units and gently pressing on the top of the LCD panels to reseat them. The connection must be VERY minimal.

Posted on Mar 08, 2008

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When it the zen is turned on it says firmware

Had the same problem and nearly went nuts trying to fix it. Here's what I did:

1. Uninstall all creative driver & creative software.
2. Uninstalled Windows Media Player 11 (Rolled back to WMP 10) and restarted PC.
3. Uninstalled Windows Media Player 11 Runtime and restarted PC.
4. Downloaded and Installed the latest free version of Winamp from
5. Connected my A/C Power Cord to my Nomad Jukebox then connected my Nomad Jukebox via USB cable to the Computer.

The computer should then recognize the Nomad Jukebox as "Found New Hardware" then "MTP Device" and lastly "Your new hardware is installed and ready to use.

6. If you haven't already, go to the creative website and download the Creative Zen Xtra PlaysForSure Firmware 2.10.03 and save it to your computer.
7. Run the Firmware (Make sure Nomad Jukebox is connected) and at this point the Computer should recognize the Nomad Jukebox and begin the upgrade.

After your upgrade is complete, You can go ahead and re-download Windows Media Player 11 and it will recognize the Nomad Jukebox.Not sure what version of windows you have, but I have two computers, one with windows xp and the other has windows 7 and Im able to transfer music perfectly fine with Windows Media Player and RealPlayer on both computers. I hope this works for you. Good Luck!

Jan 05, 2010 | Creative Labs Nomad Jukebox Zen Xtra MP3...

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Full Data not showing on the Nomad Zen Jukebox.

When the player displays the Creative logo, release the Play button.
It will display the following options:
Clean Up
Scans the player and removes invalid links from its music library.

Mar 14, 2008 | Creative Labs Nomad Jukebox Zen Xtra MP3...

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Nomad jukebox 40GB

Have you tried pushing the reset button on the side as you power it up?

It's possible that you need to replace the hard drive or reload the firmware. Or both.

Feb 28, 2008 | Creative Labs Nomad Jukebox Zen Xtra MP3...

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My Creative Nomad Jukebox III will not start. At best, I can get to the EAX screen: this is accompanied by some whirring and clicking (HDD activity?) and then it freezes. On one occasion, it got past this...

I had a failed JB III that acted the same way. I thought it was the hard drive, but turns out it was the motherboard in the player. I bought a used one on EBAY, then transferred my old HDD to the new one (the JB III uses a standard notebook hard drive).

If you're not worried about losing your songs, you can remove the HDD, get a PATA-to-USB external HDD adapter (less than $10 on sale), and reformat the drive, and test the drive to make sure it's sound. If it is, then you have a new portable hard drive. Unfortunately, your JB III is now an empty shell.

This article explains how to perform the "operation" on the internal hard drive: LINK

Feb 13, 2008 | Creative Labs Nomad Jukebox III MP3 Player

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Creative Nomad Jukebox 3 (40 Gb) Driver for Windows Vista

Me too ... sorry no soulution, i have tried a couple of fixes suggested for the zen here but they are not working, weird... had another vista machine recently as a loaner and managed to get it working... hmmmm

Jan 12, 2008 | Creative Labs Nomad Jukebox III MP3 Player

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Creative Labs Nomad Jukebox 3

Hi J...welllll....I dunno what kinda internal damage your player may have suffered, but let's try a couple of exercises and see if we achieve success. 1) Have you tried resetting your player? To reset your player, insert the end of a paperclip into the Reset Hole. Under normal circumstances, resetting your player will not cause any data/file loss. 2) Click on the URL below, and download the latest appropriate software for your OS, also download the latest firmware for your player. My intention here, is to attempt to sync your player with your computer, which will allow you to control your player via your pc, and ultimately enable you to transfer your files from player to pc. However, success using this theory is relying on a simple loss of your Firmware/BIOS information contained in the EPROM from the jolt.®ion=1&Product_Name=NOMAD+Jukebox+3&Product_ID=296&modelnumber=&driverlang=1033&OS=10&drivertype=0&x=33&y=12 Please update your post with specifics on any failures or progress....meanwhile...I'll toss your dilema around in my head until I learn of your status......good luck my friend

Aug 03, 2007 | Creative Labs Nomad Jukebox Zen Xtra MP3...

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Nomad Jukebox 3

If you plug the USB cable into your PC and turn it on what happens?

Aug 03, 2007 | Creative Labs Nomad Jukebox Zen Xtra MP3...

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It says Hard Disk Problem...

The thing worth checking before you panic is that none of the connectors into the HD/MB have come loose - if you are not confident about opening the unit up then take it to someone who is - shouldn't be a big job to check. Next thing to try would be to format the HD - if you are very lucky it just might get it going again. Unfortunately hard drives are rather vulnerable to damage when dropped, especially if it was operating at the time, even if a format works the damage/problem might still come back. You can get replacement HDs, if you want to go that route please ask again and I can source you one, although prices are fairly close to the price of the whole unit from first impressions. Hope this helps :)

Jun 25, 2007 | Creative Labs Nomad Jukebox Zen Xtra MP3...

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