So, I've got a string of events that lead to this problem. At first I got a Lens Error message on my screen, and so I jiggled it around, fixing the problem... I thought. I continued to use it as normal, each time I tried to turn it off, needing to jiggle the lens around to get it back in. Finally, it stopped working altogether. My lens wouldn't go back in and now every time I turn the camera on, I get a blank white face on the screen and absolutely no reaction from any of the buttons. I can't even turn it off properly, instead I need to take the batteries out to do so. Help! I loved my camera soo much!
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones). click here to download the app (for users in the US for now) and get all the help you need. Good luck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Try removingthe batteryand memory cardfor at least 15minutes.With somecameras,thiswill reset thecamera andlensmayclear the error message,as long asthere issomething that isnot physicallydamagedthe camera.
Often times a lens error comes up when the lens extension/focus mechanism has been jammed. It may almost fully function, but then the gears run into a small spot where those tiny gears are jammed, broken, have debris on them, etc. When the motor hits unexpected resistance, the camera kicks back the lens error code and shuts down before it does further damage to itself. Make sure there isn't anything wedged between where the pieces of the lens slide past each other. Past that, the best solution I can offer is to look on ebay... most cameras either die because the lens mechanism breaks, or because the LCD screen breaks. If you can find a donor camera with a bad screen, you can combine the best of both at a pretty reasonable price. These cameras are quite complicated to transplant, but fortunately most lens mechanisms and sensors are a full unit of themselves, and so are the lcd screens. Before investing in the donor camera, take yours apart and see how difficult it appears to be to work on it. Then make your decision. Good luck!
Hi, The Lens Error is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option. Performing a manual power reset Turn off the camera. Remove the battery pack. Press and hold the power button for 30 seconds. Allow the camera to remain without power for 60 seconds. Reinsert the battery pack. Turn on the camera. You can reset the Camera back to factory default by performing the following steps: Press the power button. Press and hold the MENU button for more than 5 seconds. Default Settings will get displayed. Use the arrow buttons to select OK and press the FUNC./SET button. This will reset all the settings back to factory deafult. This should resolve the issue. If the issue persists, service may be required.
Your camera almost certainly has a lens error, this
is such a common fault that I hope you don't mind me pasting my stock
generic answer below. No point in reinventing the wheel!
Stuck lenses are probably the most common
reason that compact digital cameras get thrown away, but there's a fair
chance of recovering use of your camera again
The fault is
commonly caused by dirt or grit blocking the mechanism, or due to it
having suffered a recent fall. Another common cause is that the camera
was in a pocket or bag and the power button accidentally activated and
tried to open the lens against resistance. The mechanism may have simply
dislodged or there may be parts which have broken.
If your camera
is still under warranty and has definitely not been subject to misuse
then contact the Casio service department in your country to find out about a free repair. If
the warranty has expired though a professional repair will far exceed
cost of replacing your camera. You will therefore have nothing to lose
trying to fix this yourself.
Please click here
and you will be taken to an excellent article provided by the Camera
Repair website. For the most part, you'll be guided on how to physically
manipulate your camera to try and clear the fault. Although the article
mentions Canon a few times, the advice applies equally to all cameras
with lens errors and is not model-specific.
If the link doesn't work then cut and paste the following address into your browser:-
luck, I hope you manage to use this information to fix your camera, or
at least are able to use the information to help decide whether to buy
another camera. If you do
decide that you have to throw your camera away then don't forget to
remove the memory card as it can be used in other devices.
Please take a moment to rate the free answer I have provided
for you and
any testimonial which you might wish to add is always welcome.
There is something wrong with your lens barrel. It can be anything from some sand/dirt that got inside in which you try using some canned air to blow out the particles while continually turning it on and off. Usually what it is from is the camera being dropped, even if it is in a case or inside a bad. The jostle or direct impact of the fall will break some small gears or tweak the lens off of alignment. If it was from an impact then you lens barrel needs to be replaced and in that case the repair cost are usually as much as getting a new camera. You can send it into Canon and get it repair for a flat rate. Sorry about your camera.