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Try installing the latest audio driver. You can download the audio and device drivers from the NEC WEB site.Please click on this link and select your model computer/notebook and theWindows drivers you require :-.www.nec.com/global/support/downloads/index.html
Have you tried the NEC's website? I think they should provide all the software/driver for make the laptop working. Feel free to visit digitalsupporttech for getting help.
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