Question about Dyson DC08 Cylinder Bagless Canister Cyclonic Vacuum
Hi there, it's Jack at Dyson.
I'm sorry to hear you're having difficulty with your Dyson vacuum. From your description, it sounds like the model number you've supplied may not be correct, as DC08 is a cylinder vacuum which doesn't use a belt-driven brush bar. So we can confirm exactly which model you own and take you through some quick diagnostic checks, I'd encourage you to contact us directly. You can reach our experts by calling 0800 298 0298 (UK), or 1-866-693-9766 (US).
We'll look forward to hearing from you.
Jack - Dyson Official Online Customer Surpport
Posted on Jul 04, 2013
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Yes I had the same problem on my animal Dysom. There is a button on the top of the dysom that turns the cacuum on. Right beside that button is another one that turns on and off the brush!!! Good luck!!! I accidently one day bumped that button and couldn't get my brush to work but after troubleshooting it, that was my solution.
Posted on Jan 24, 2009
If this model has a brush control - i.e a roller at the side of the model which controls brush to spin or not, then its a protected brush model - therefore even if the drive belt is intact the Dyson would have to be repaired by a service personnel or professional. The brush protection isn't able to be taken apart and sounds like it may well have slipped off due to tension.
Posted on Apr 02, 2009
You need to clean your roller and replace the clutch assembly that drives the belts. poorly designed vacuum with many flaws.
Posted on May 29, 2009
remove base cover by 3 'screws' 1/2 turn anti clockwise and clean well remove fibres replace cover and re try.
Posted on Sep 14, 2009
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