Question about Canon Pixma MX410 All-In-One Printer
When I try to send a fax I get the error message "fax info doesn't match".
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Posted on Jan 02, 2017
1. The Transmission Speed of the MX860 may be too fast.
Solution: on FAX Menu go to Settings>Device Settings>FAX Settings>Transmission Settings >"TX start speed" and change to 14400 or lower (14400 worked for me).
2. The recipient FAX machine may be receiving by a different number than the one you dial. This may occur if you dial a free-calling no.
Solution: Go to Transmission Settings as above>"Check RX fax info" and turn it to OFF. This disables the mismatch issue.
Hope this helps. aknz
Posted on Sep 25, 2009
have you just changed over to dsl from standard modem when i had this problem it was because to fax out/in i needed a standard 56kb modem to do so as dsl does not go through the normal phone lines and cannot connect to standard phones which is what fax machines are on
Posted on Jul 28, 2008
I wasnt aware that anyone could list a 1800 number as a fax These are supposed to be voice only.
usually the freecall lists 1800 to call and fax numbers as the usual 02,03 xxxxxx etc
Posted on May 08, 2010
SOURCE: When I try to send
Does it work with local phones or is the problem only with certain places yo try to fax to? If it does, then there may be an incompatibility problem with some remote fax machines.
Posted on Jan 07, 2011
If it does it when sending to all no's then it could be a country code setting.make sur it is set to the south africa country code.
Posted on Oct 29, 2012
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