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Help with line one

I work in an office and we have 4 cordless phones with a base also, we are having problems with line one, it looks like someone is on it, all the cordless phones have had the battry take out and returned to their base, i have unplugged the base unit from the wall also, it is busy and holding up line one, im at a loss, ive done everything i could think of, no one is on the line and cordless phones are accounted for..any suggestions for why line one is showing in use and busy will be helpfull..

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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  • 514 Answers

SOURCE: Unable to hang up phone. The line is busy/can't make/receive call

sounds like you need a DSL filter, go to page 41 of the manual ("http://service.us.panasonic.com/OPERMANPDF/KXTG1032.pdf" if you don't have it) good luck!

Posted on Feb 22, 2009

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mhamlin63
  • 138 Answers

SOURCE: KT-TG6502 The L2 indicator on the handset and the

Switch batteries and try, could be faulty in one of them. Also change input line to other inlet on bottom of base.

Posted on Jun 29, 2009

  • 2 Answers

SOURCE: I have the kx-tg 4500

I had the same problem once, turned off the base unit from power cord and the phone line and all connected handset units, then turned it back on & it worked.

Posted on Oct 01, 2009

micromatikal
  • 2777 Answers

SOURCE: Model #KX-TG4500B base unit w/

Yes you can definitely get a new base unit that will work with those handsets. I am confused by your other questions though. It sounds like you want to try another reset? Or you want to install a battery back up system so you can prevent this in the future? Also you are looking for someone in your area to repair the item, is that correct? It sounds like you had a technician come out already though?

Please clarify, just reply here and I can help

Tim

Posted on Oct 29, 2010

  • 3278 Answers

SOURCE: I have a Panasonic KX-TG4500

Hello.

If I'm understanding your troubleshooting of this problem, you tested the base and handsets and none work on line #3, but the same base and handsets work on the other lines.

If that is the case, often a busy signal is an indication of trouble on the line itself, rather than the equipment or wiring that is connected to it.

So, I would suggest to contact your telecom provider for that line and ask them to check and test the line signal.

Hope this helps.

Posted on Jul 07, 2011

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1 Answer

My motorola Model K704B is saying "no line in what can I do to fix it


The "No Line" message means that the base of the cordless phone either doesn't have power, the line is damaged or that the handset/base are not communicating properly. To diagnose the problem, first check that the base AC cord is connected to a good outlet. You may want to unplug the cord from both the phone and the wall outlet and then plug it in again. (I've seen a case where someone turned off a surge protector and forgot to turn it back on; without power, the cordless phone won't work.)

To check if the problem is the phone line, I like to use an old corded telephone. Plug the backup phone in and check for a dial tone. If there is no dial tone, try a new RJ-11 cord. If there is still no dial tone, try the test phone at another jack. If you can, find the box where your telephone line service comes in. Open the box and look to see if there is an RJ-11 jack. If that jack is present, try using the test phone and listen for the dial tone. If there is no dial tone at the service box, contact your phone company. They should fix this problem for free. (It's possible that rodents have damaged the phone line outside of your home.) If the box doesn't have an RJ-11 jack, you'll need the phone company to test the service and repair it if needed.

If there is a dial tone at the service jack, then you have an inside problem. If there was no dial tone at only the first jack, you can check the jack itself. Unscrew the face plate and look at the back of the unit. There are two types of connections. If you have the screw terminals, look for a disconnected wire. Strip a new section of wire and secure it under the correct screw on the face plate. See http://cablesupply.com/content/47-telephone-connections-and-rj11 for the wiring pattern. If the jack uses a keystone, you'll need a punch-down tool that is available in many hardware stores in the electrical wiring section. Do not strip the conductor; just push it down into the correct slot of the keystone. If the problem is not at the jack, you'll need to check all of the wiring from the service box for damage. Your telephone company will do this for a fee.

If the test phone had a dial tone at all of the telephone jacks, then the problem is with the cordless handset and the base. One of the two units is not communicating correctly (transmit/receive). If your cordless phone is still under warranty, contact Motorola. If only one handset can be used with the base, replace the phone. If your cordless phone can pair multiple handsets with the base and only one handset is giving the "no line" message, replace the handset.

I hope this helps.

Cindy Wells

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1 Answer

I have a Uniden cordless unit hooked in 4 lines. Incoming calls ring briefly for about 1 second and go out! You can talk if you pick up but not sure why no normal rings. There is no problem calling out....


When someone calls you and your phone behaves this way, does the caller get disconnected? The phone may be causing this, but it may also be due to trouble in the telephone line itself. The trouble is caused by defective wiring, a partial short circuit. When you pick up your phone to call out, the voltage on the phone line is low and it works normally. When you get an incoming call, a high voltage is sent to ring the phone. Because of the partial short, the phone company's equipment thinks you've answered the call as soon as the ringing starts. But you haven't picked up the phone, so the phone company's equipment thinks you've hung up and disconnects the call. The result is that short burst of ringing.

Disconnect the cordless phone base unit from the line and try another phone. If you still have the trouble this confirms the line is at fault. You'll need to contact your phone service provider for service. If it's in the outside wiring, they're responsible for repair. If the problem is in your home wiring, you may need to pay them unless you have a wiring maintenance plan.

If the problem goes away when the cordless base is disconnected, then it's time for a new phone.

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My Sony SPP-930 cordless phone is about 15 years old. Just recently it stopped working. The base lights work fine but when I lift the handset off the base and press TALK, all I get is 4 beeps. I bought a...


The problem is in the main base, the cordless phone is unable to communicate with the base because it has stopped working that is why you are getting the four beeps. It is more cost effective to replace the complete phone system than repair. The only other possibility "and it is long short" unplug the power and the phone line cord from the wall and let it sit at least 30 minutes, this might reset the processor ic and get your system working again.

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Now that's a thought. A single line device and how could it possibly accept another call when you're using it?

Some people get central office based voicemail or use call forwarding busy to send it to an answering service. Whatever you do, it will be external to the cordless phone line.

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Yes, you can just take line 3 and plug it into your new fax. I might suggest looking into a fax to email service instead of buying a new fax. If you receive more than send it's a great way to save on the phone line and paper.

Digital phones are pretty secure, no one will accidentally hear your conversations. It is not encrypted but I think it would be perfectly fine in your office.

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First get new batteries. do  go to Radio Shack! Take the original with you and go to Best Buy, Circuit City....Office Max, or Staples and be sure they are IDENTICAL .   Voltage and MH (milliamps)

 

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