Hello! Ijust reinstalled the driver but the scan keep fail to scan, with the ON button light blinking, and the message is" error, the function you have requested cannot be performed bacause another programme has already control of the device... of course there isn't any programme going... can you help me?
Okay, the driver for the scanner (hal.dll) needs to be reinstalled.
Do the following:
Press the windows key and R
Type in command
In the command prompt that comes up:
Type in cd C:\Windows\System32\
Type in taskkill /f /im "hal.dll"
Type in del hal.dll
Then restart your computer
What taskkill does is kill the scanner application that is using the
driver so you can delete it. After your system restarts, Windows will
automatically reinstall the scanner driver, and the problem will be
fixed!
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