Question about Simplehuman Single Cup Pod Brewer Brushed Steel Coffee Maker

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Pod Brewer only delivering 1/4 cup of coffee...

About 4 weeks ago I descaled my coffee brewer as I usually do (it's about 5 years old) and cleaned all the filters etc. I have since brewed about 40 cups of coffee with no problems at all. Yesterday, It started to deliver only 1/4 cup of coffee (about 3oz) instead of the usual full cup (8oz). I have not pressed the 5oz button by mistake, although I have tried it on 5oz to see if it made any difference... it didn't. Not only delivering a poxy amount of coffee - it is also dumping hot water into the reservoir - possibly more than I am actually getting in coffee! I have removed the springy pod holding filter and cleaned that again - no issues... rooted around in the outlet hole and there was no obstruction there. I havent a clue how to get into the main casing - although I might as well give that a try and it's way out of warranty. I just want to know if there is a fix for this? If not, I will tinker around under the hood and see if I can get it to work or throw it away. Its a shame as I love it :( plus I also have 18 boxes of pods left over too... So, any suggestions? Are there any parts available or repairers anywhere for these machines? Maybe I should descale it again and see if it dislodges a large chunk of gunk? Any ideas welcome!

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  • claire_eldre
    claire_eldre Apr 12, 2014

    The brewer was just basically dead. I filled it with strong descaled, but there was a massive build up (even though I regularly cleaned it over the years). I threw it away and bought a sense quadrant - same kind of thing and used the same pods :)



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Posted on Aug 14, 2010


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1 Answer

Clean a keurig coffe maker


Cleaning & descaling your Keurig brewer is an important step to enjoying the best tasting coffee and keeping your brewer in good shape for years.
4 Comments 2

How often you need to do it depends heavily on how often you use your brewer and how "hard" your local water is ("hard" meaning how many minerals are in it). I try to do this 3-4 times a year.
Comment Recommended For You 3 640x960.jpg

Open the top of your brewer and remove the K-cup holder. CAUTION: There's are two sharp needles in there. Be careful.
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The cup holder is dishwasher safe. You can toss it in the dishwasher if you want. Otherwise a good rinse under warm running water is usually good. There's a sharp needle in here, so be careful.
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Turn the cup holder over and ensure these holes at the bottom are free of any obstruction.
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The drip-tray is removable. Give it a good clean either by hand or in the dishwasher.
Comment 7 640x960.jpg

The upper portion of the K-cup holder also has a needle. This needle has three holes in it. Insert a straightened paper clip into each hole to remove any buildup or obstructions.
1 Comment 8 640x960.jpg

Here's a close up: There's nothing you can break in here, so use some force and get that paperclip a good inch in and wiggle it around vigorously. Repeat this for the two other holes in the needle.
1 Comment 9 640x960.jpg

Use a damp, soft cloth to wipe away any coffee grinds or water stains in and around the cup holder area, and down the front of the brewer.
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Be careful of that needle inside when wiping it down.
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Put the K-cup holder back in the chamber. Make sure it's the right way around by aligning the arrows at the top of the holder.
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Empty the water in the brewer's external reservoir.
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Refill the reservoir with undulated white vinegar and replace on your brewer.
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Run four large cup brew cycles. DO NOT use a K-cup, just run it empty . Dispose of the hot vinegar after each. This pushes the vinegar through the inside heating tank as well as all the valves inside.
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Leave your brewer to stand, powered on for four hours. This allows the vinegar time to break down any build up in the tubes and valves inside the brewer.
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Discard any leftover vinegar then refill the reservoir with water only.
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Run large cup cycles until "Add Water" is displayed on your brewer's screen. This washes out all traces of vinegar from the insides of the system.
Comment 18

If you notice a vinegar-like smell or taste to the water coming out of your brewer, refill the reservoir with water a second time and run hot water cycles until empty.
3 Comments 19

Congratulations!! Your Keurig brewer is now clean and your ready to enjoy full cups of delicious coffee for months to come!


Keurig brewer 1 Paperclip White vinegar (approx 48 oz) 1 Mug

Feb 20, 2015 | Keurig Platinum B70 Coffee Maker

1 Answer

I just descaled my Keurig B70 last week. All of a sudden, it's telling me to descale again. Is this normal? Should I descale again?


Here is a tip that I wrote that will give you some things to try that will helpyou get your Keurig coffee brewer workingagain.

Keurig CoffeeBrewer not making a full cup of Coffee


Sep 07, 2011 | Keurig B70 Coffee Maker

1 Answer

Display reads descale, what can i do to fix this

Descaling the Brewer Mineral content in water varies from place to place. Depending on the mineral content of the water in your area, calcium deposits or scale may build up in your Brewer. Scale is non-toxic, but left unattended, it can hinder the Brewer's performance. Descaling your Brewer helps maintain the heating element and other internal parts of the Brewer that come in contact with water.
NOTE: Do not use water that has been treated by a 'water softener'. The increase in sodium levels in the water can cause scaling in the brewer and hinder its performance.
The Brewer should be descaled every 3-6 months to ensure optimal performance. It is possible for calcium deposits to build up faster, making it necessary to descale more often. This Brewer is equipped with sensors to detect when scale buildup is interfering with the performance of the Brewer. When this is detected, the LCD screen will indicate 'DESCALE'.
NOTE: The Brewer will continue to operate even when the LCD screen indicates 'DESCALE'.
However, if you do not descale the Brewer soon after it is displayed, continued scale buildup could damage the Brewer. If this occurs, 'DESCALE' will begin to flash, alerting you to the potential damage to the Brewer if you do not descale immediately. Promptly follow these steps each time the LCD screen indicates 'DESCALE' to ensure that the Brewer functions optimally.
1. 4459906401_be71bd1933_t.jpg Empty the Water Tank and refill it with vinegar, filling up to the MAX mark on the water tank viewing window. 2. 4459906749_2d2d8c9472_t.jpg Place a 12 oz. or larger ceramic cup (do not use a plastic cup) on the Drip Tray. The Drip Tray and Drip Tray Plate can be removed to accommodate taller mugs and travel mugs. 3. 4460685206_41a39b1eab_t.jpg Select the largest brew size (11.25 oz. serving) by pressing the button on the control panel. 4. 4460685734_41eef702a7_t.jpg Run a cleansing brew without a K-CupĀ®. Pour the contents of the cup into the sink. 5. 4459906625_e723d37450_t.jpg Repeat the cleansing brew process until the Water Tank is empty, pouring the contents of the cup into the sink after each cycle. Remember to raise and lower the Safety Locking Arm between each cycle so the control panel buttons illuminate. 6.
Let the Brewer stand for at least 4 hours while still on. 7. 4459906401_be71bd1933_t.jpg Rinse the Water Tank thoroughly and fill with fresh water. 8. 4459906749_2d2d8c9472_t.jpg Place a 12 oz. or larger ceramic cup (do not use a plastic cup) on the Drip Tray. 9. 4460685734_41eef702a7_t.jpg Run a cleansing brew without a K-CupĀ®. Pour the contents of the cup into the sink. 10. 4459906625_e723d37450_t.jpg Repeat the cleansing brew process until the Water Tank is empty, pouring the contents of the cup into the sink after each cycle. You may need to perform additional rinse cycles if you notice any residual taste.

Remember to raise and lower the Safety Locking Arm between each cycle so the control panel buttons illuminate. 11. 4443328562_50d07cb55b_t.jpg Disconnect the power plug from the wall outlet for at least 15 minutes, then re-plug the power cord into the wall outlet. The machine is now ready to use.

NOTE: If the LCD screen continues to indicate 'DESCALE' after completing the process, repeat the 'Descaling the Brewer' process.

Check out this link for support on your unit.

May 25, 2011 | Breville BKC700XL Stainless Steel

1 Answer

I need to know how to descale the unit.It is flashing another filter looking picture at bottom left of display. It is not filling the cup with water any more.


Check out this tip about how to descale your Keurig coffee brewer

How to Descale your Keurig Coffee Brewer

Here is a tip that I wrote that will give you some things to try that will help you get your Keurig coffee brewer working again.

Keurig Coffee Brewer not making a full cup of Coffee


Mar 14, 2011 | Keurig Platinum B70 Coffee Maker

2 Answers

The water or coffee does not come out correctly anymore. When making a cup of coffee (w/ pod) or just hot water (no pod), the hot liquid does not come out in a steady stream, it goes everywhere. When i...

211333Sorry to read about your issue.

The brewer should be de-scaled at least every 3-6 months. Scale is harmless, but if left unattended, it can hinder optimal brewer performance. De-scaling your brewer regularly helps maintain the heating element, removable water reservoir and other parts of the brewer that come in contact with water. Better water quality and water heating means a better cup of coffee, tea, hot cocoa or iced beverage. We recommend de-scaling your brewer at least every 6 months (every 3 months if your water has a high mineral content). The de-scaling process involves using 48 ounces of undiluted white vinegar.

Take 48 oz of white vinegar. place in tank. pretend you are making coffee (Do No Use K Cup). let the water fill you mug. then empty that mug. Do it again until tank is empty. then let sit for 4 hours.
Then fill with fresh water to the top. let that tank of water run thru. towards the end taste the water.
If you taste vinegar..use more clean water, until the taste is ok.

I tried to help you. Please help me and Vote/Rate this response. Thanks and good luck

Dec 21, 2010 | Keurig Elite B40 Coffee Maker

3 Answers

De Scaling instructions

Also, if you have an in sink garbage disposal, don't waste the hot vinegar.  Pour it into the disposal, turning the unit on as you pour, off when you're done.  The vinegar is mildly acidic and will disinfect the disposal unit.

Feb 17, 2009 | Keurig B60 Coffee Maker

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